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Customer Ratings & Reviews

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Comp. Value: $199.99

Customer reviews

Rating 4.8 out of 5 stars with 907 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Clean Sense Air Purifier 500 for its positive impact on air quality and its quiet operation. Users appreciate its overall performance, odor removal capabilities, and convenient size, as well as its ease of use and helpful display. While some find the price a bit high and note a slight lag in the auto mode, the long filter life and sleek design are also appreciated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 907 reviews
  • Rated 2 out of 5 stars

    Used to work great.. now not so much

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work as well as it used to. I don’t know what it is. It doesn’t purify the best..

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Nata,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that you aren't happy with your Shark air purifier since it doesn't work as it used to. While we will absolutely share your feedback with the relevant teams for consideration on future products. We would like to make sure your product works as it should. Please don't hesitate to reach out to our team by phone at 1-855-427-5127, so we can take a look further.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Clean air & quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet, that was one of the most important features. I like clean air too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Compact and powerful. Looks good too.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: -Quiet on low to medium speed -Powerful enough for bigger rooms -Display Con: -No remote This is a nice compact yet powerful air purifier. It looks nice and fits well into my room. It runs quiet at low to mid settings. At max, while not excessively loud, it is loud enough to be disruptive. In a 200 sq ft room, low was enough to keep the room smelling nice. It’s supposed to be strong enough for up to 500 sq ft, but it’ll likely have to be run at max. It would have been better if there was a remote to turn it on, but it’s recommended to leave it on in auto mode anyway. The color display looks good and nicely designed. The front has a large display and, by default, shows your air quality with corresponding colors. The top has touch buttons for info, dimming, timer, filter life, and child lock along with the power setting. Pressing the Info button will cycle through the different types of particles detected and how long it’ll take to clean the air. The purifier will automatically detect the air quality and adjust its power accordingly. Once it detects that the air is clean, it will go into Eco mode. While testing, it did a good job of detecting the air quality. When it detected a bit of dust, it started up and the number dropped by a few. During cooking, it kicked into high and displayed red and yellow with the number in the 70-80 range. The filter life may be a bit short. I left it on auto for a week, mostly running at minimum setting and it’s already down to 98%. The filter is supposed to last 8-12 months, and replacements will cost $70 each.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful purifying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to set up and is amazing. I couldn’t recommend more!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup and seems to work well in a 150 sq ft room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! A little loud but that’s ok! Filter last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level, Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice small attractively designed Air Purifier.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the Shark Air Purifier with True HEPA, Microban Antimicrobial filter. I am a Best Buy Tech Insider member and I received this product for review. It is 15inches tall and 9 inches in diameter. The pros of this Air Purifier is that is a nice attractive design, it's size allows it to be placed nearly anywhere, it is extremely quiet and the filter is easy to remove and replace. No glaring cons , but read on. It has a nice digital readout that will show the air quality in general or it can be set to display the relative concentration of fine, bacterial and large particles. In auto setting it will adjust the fan speed as needed to reduce the pollutants in the air to a safe level. You can manually set the fan speed to run a constant speed if desired. It reacts quickly to any pollution. It detected dust and aerosols immediately when I spread them in it's immediate vicinity and then increased the fan speed to maximum until it tested the air as clean. It has a round filter that is approximately 8 inches long. It draws air in the bottom louvers and exhausts through the top. The filter is not washable. It has a filter cleaning setting that I didn't try. You should be able to vacuum the outer part of the filter. My impression is that although it is really quiet when set on auto and it is detecting the air quality as good, the low speed of the fan isn't really moving much air. I have two cats and when I inspected the filter after 5 days of use, I really couldn't see any cat hair, so I set the fan to 3/4 speed, which is louder, but acceptable and moves a lot more air. It's small size probably relegates it to use in smaller rooms, but it's small size facilitates being able to use multiple units and place them in discrete locations. My concern is filter replacement. I can't find a replacement filter anywhere on the web for it. This is same problem that I had with a floor standing Sharp air filter that I received from Best Buy. To this day there is no filter that fits it. Filters for my Sharp model are offered, but they are not the right size. I have concerns that this may be a Best Buy specific item and replacement filters will not be available. Best Buy needs to assure customers that filters are available. So filter replacement availability not withstanding, I would recommend this Shark Air Purifier, as long as you confine it to the advertised space that it is designed for.

  • Pros mentioned:
    Air quality, Odor removal
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Shark - the new name in Air Purifiers!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Air Purifier with True HEPA, Microban Antimicrobial provides amazing results for those needing help cleaning your home or office air and ensuring that you are not just getting a claim of clean, but that you can smell the difference! Intuitive, innovative, user-friendly, and just plain works as designed! I found Shark to be the answer to the issue in one of our bedrooms. We had a kid move back in from their musty apartment complex and found we had a smell that could not be found and cleared. I was skeptical that this unit could do anything about it, but tried many things including deep-cleaning the room and furniture with no results. The Shark plugged in and took over. Within a few hours the room was noticeably less smelly. After 2 days the smell was gone. The display on the unit is nice and helpful to see where you start and when you end with 100% clean. The first room I tried it in show 98% clean. 5 minutes later it was at 100%. The room in question showed 91% clean when we started. It is now 100% and the room smells great. PROS - Shark name, brand, and innovation - Easy to set up and use - Large display with easy to use and understand controls - Plug and play design (remove the inner package around the filter first) - Does what it claims! CONS - None at this time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shark air purifier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark is awesome! Definitely worth the purchase!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Honeywell and a Winix at home. They both work pretty well but I needed another unit. I saw this had good reviews so I bought it. It was waste of money. It’s completely useless. It SOMETIMES picks up on odors but it doesn’t “cleans” the air at all. I moved my Winix to another room and replaced it with this one. I have since noticed more dust and dog hair in that room even though I have it running on high all day, everyday. Meanwhile, the room that the Winix is now in, is a lot cleaner.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Robert,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that you aren't happy with your Shark Clean Sense air purifier. We will absolutely share your feedback with the relevant teams for consideration on future products.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    sucks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in Los Angeles where there are fires happening right now. I thought I would be fine because I had bought this air purifier. I woke up feeling really sick and achy, and yet this purifier is showing 90%+ purified air. A similar thing happened when I first moved into my renovated apartment, I think i was reacting to the paint, and this purifier didn't help. I think it doesn't work on chemicals. Also, I tried to look up air filter replacements. Sold out on their website, but I can buy them on 3rd party websites for 1/2 the cost of a new purifier. Very scamy.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello April,

      Thanks for taking the time to leave a review.

      We're sorry to know that your Shark Air Purifier is not reaching the 100% and you experienced issues trying to get replacement filters, this is not the experience we want our customers to have. Please reach out to our team by phone at 1-855-427-5127; we'd like to look into the unit and offer the best available resolution.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Shark Air Purifier 100

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 Shark air purifiers 100. One froze at 0 percent. I tried Shark website but could not get any help, no phone #, no chat possibilities. Would not buy another Shark product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely pleased with this purchase. We wanted to try it out before we gave the larger version as a gift. Some air purifiers leave rooms with a hospital-type smell, but not this one. It's a great little unit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mixed feelings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always displays that my air quality is 96-100% clean when I can cleary see dust in the air. Turn off the lights and use a flash light after you vaccum or sweep, dust everywhere. But this little machine shows 96-100% clean air. its very light and doesnt feel like its quality

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that you aren't happy with your Shark Clean Sense Air Purifier 500. We will absolutely share your feedback with the relevant teams for consideration of future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt like it was working whem i was cooking food but didn’t help my allergies

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job and super quiet i was surprised would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What does it do?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it always says 99 or 100 so not sure if it’s doing anything?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best investment to breath clean air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 for the kids and our room. So far amazing, I like that the sound is super minimal, and the Auto mode is perfect. This is the season to keep them on all day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not work. I’ve had it for a few months and it has read as a clean filter.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Yasmin,

      We're sorry to hear your air purifier has been showing a clean filter reading for months despite ongoing use. That’s understandably frustrating. We recommend checking the Owner’s Guide available on our website at Shark Clean to ensure all maintenance steps are being followed correctly. If you still need assistance, please reach out to our Customer Service team at 1-855-427-5127. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Air quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Air Purifier!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the Shark Air Purifier with True Hepa from the get-go. The first thing I liked was how it was packaged. The packaging is designed to be green-friendly, yet extremely rugged. With the way the shipping companies are these days, I was a bit concerned when I first saw the package sitting on my front porch. It had obviously taken a good lick or two, but when I opened it all up, everything was perfect. The second thing I noticed was how lightweight it is, weighing in at less than six pounds. This makes it easy to move around, and can be placed almost anywhere. This is a huge plus in my book. I love the way it looks. It is simple yet modern, with a cool blue display that adds a depth of warmth to my bedroom, which is where I chose to put it. The light is not so bright as to be annoying, but yet bright enough to be used like a night light should you need to get up during the night. But the real plus is how well it works. I am certainly no expert on all the ins and outs of microban or antimicrobial technology, but I can pretty well speak with some great authority when it comes to the difference it has made in my bedroom since I installed it. When I first plugged it in, I was almost certain that the machine was malfunctioning because the display indicated the air in my bedroom was only about 50% clean. Even without understanding the mechanics of the monitor, I knew 50% was bad! However, after a couple of hours, the air purity had improved dramatically, and by morning it was at 100%. And the difference was not just noticeable, but crazy noticeable. I truly did not realize how apparently dusty my bedroom was. I have to confess that up until recently I had been sleeping with my window opened at nights for the "fresh" air. Guess that wasn't such a great idea after all! After three days, I no longer have this nagging case of the sniffles. My sinuses are clear, and I actually seem to be sleeping much better. I do have a much larger air purifier in the living room, and the air in there stays quite clear. But my bedroom is away from the living room, and my dog sleeps with me. So this too was another source of the particles in the air, and was contributing to the sniffles I referenced. Not any more. I'm a bit looking forward to when it is time to change out the filter, because I want to see firsthand just how filled with particles the air filter is. Seriously, for anyone looking for a truly great air purifier designed for smaller spaces, the Shark Air Purifier with True HEPA is the one to get. It is well-designed, well-built, and lightweight, and as well, extremely affordable! A perfect addition to any home. I highly recommend the Shark Air Purifier!

    I would recommend this to a friend