Customer Ratings & Reviews
- Model:
- HP232
- |
- SKU:
- 6548656
Customer reviews
Rating 4.7 out of 5 stars with 371 reviews
(371 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Clean Sense Air Purifier MAX, highlighting its ability to maintain clean air quality, operate quietly, and effectively remove odors, leaving homes smelling fresh. Users also appreciate its overall performance and ease of use. However, a few customers have reported concerns regarding the filter life.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Junk for the Cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these things based on the positive reviews. They should clean more than the total amount of home I have based on their ratings, but I’m not convinced they even work at all. They are basically visual smoke detectors. They don’t purify the air so much as they push it around. They slowly eliminate minor odors (cooking), but you could wait without them for a similar effect. Thought they might have any inpact at all with litter boxes — absolutely not. For how expensive these were, what a waste.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to share your review. We sincerely regret the inconveniences you experienced with your Shark Air Purifiers. Your feedback will be relayed to the relevant teams to help us prevent such issues in the future. If you need assistance in checking the functionality of your units, please call our team at 1-855-427-5127, and we will be pleased to help.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 3 months. It started giving red rings of bad quality even without a change in any room I’d put it in. Bought a new filter for 75 dollars and it still didn’t work. Had to contact shark for a replacement and had to pay shipping. Go with a different brand. It’s just not worth the aggravation.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Karena,
Thank you for taking the time to share your experience. We're sorry to hear about the performance issues you encountered with your Shark Clean Sense Air Purifier Max and the inconvenience of needing a replacement after just a few months.
We understand how frustrating that must have been, especially after investing in a new filter. Your feedback is important and will be shared with our team as we continue improving the product experience. If there’s anything else we can do to assist, please feel free to contact us at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Shark air purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay, I thought it was a little overpriced for the job it did.
No, I would not recommend this to a friendRated 4 out of 5 stars
Air purifier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well! Only thing I have to say is I wish the odor reducer scent insert lasted longer!
I would recommend this to a friend- Pros mentioned:Odor removal
Rated 3 out of 5 stars
Works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well, quite. Range some odors out from home
I would recommend this to a friend Rated 4 out of 5 stars
It’s good, but…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described, just wish it was better at eliminating food odors
I would recommend this to a friendRated 4 out of 5 stars
Air purifier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air purifier unit is working well so far. I am satisfied.
I would recommend this to a friendRated 4 out of 5 stars
Effective and silent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Silent and effective. It's effectiveness is noticeable.
I would recommend this to a friendRated 4 out of 5 stars
Air purifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Very quiet. Very study and light weight.
I would recommend this to a friendRated 1 out of 5 stars
Expensive yearly costs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I read the description of this product prior to purchasing the product, it stated that the filter average life is 6 months. It wasn't even close to six months. The filter didn't even last 1 month, meaning that I will need to replace the filter monthly at approximately $100 (including taxes). That's a cost of approximately $1200 per year, not to mention the added cost of the electricity on my utility bill, and the cost of the product itself. Very expensive for the average home.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave your feedback.
The duration of the filter you've reported on your Shark Air Purifier HP232 indicates that there may be an issue with your unit's performance. We recommend contacting our team at 1-855-427-5127, and we would be delighted to assist you in getting the most out of your product.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Good for kitchen cooking ordes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small room and kitchen cooking orders. Not great for big rooms.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Andeson,
Thank you for sharing your feedback about the Shark Clean Sense Air Purifier MAX. We're glad to hear that it's working well for smaller spaces like kitchens but understand that it may not meet expectations in larger rooms.
Our air purifier is designed to provide optimal performance within its specified coverage area, but we value your input and will share it with our product development team as we continue to improve. If you have any questions about maximizing its performance or need assistance, feel free to contact us at 1-855-427-5127.
We appreciate you choosing Shark and your thoughtful review!
Kind regards,
Shark Clean
- Pros mentioned:Air quality
Rated 5 out of 5 stars
Outstanding air purifier!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark Clean Sense Air Purifier Max is a great air purifier that would satisfy just about anyone. It hits a Goldilocks position among air purifiers I've used: it's neither super basic and lacking in features, nor is it overstuffed with dubious features that complicate operation. It's the second Shark air purifier I've used along with a few others, and this helps solidify their position as my favorite overall. Setup is very easy and consists of basically unboxing the unit, unscrewing the bottom lid to remove packaging from the air filter before replacing it, and then starting it up. There's a small deodorizing unit to install in the top that takes just seconds. After that, operation is simple. In general, automatic mode is where I've left this. In this mode, you rarely even notice it coming on. However, as it monitors air quality, it will ramp up its fan speed to quickly restore air quality. After cooking and slightly burning some food, it detected the particulate increase and adjusted accordingly. At top speed, the fans are noticeable but not distractingly loud. And of course you can manually adjust the speeds as you wish as well. The deodorizing feature on the top is adjustable as well. Overall, this is a great HEPA air filter for home use, and with its 1200sq ft. rating it covers quite a bit of internal space. The covid pandemic highlighted internal air quality for a lot of people, and things like the recent wildfires have only reinforced this. If you're looking for a good air filter for a fairly large space, this is an excellent choice.
I would recommend this to a friend - Pros mentioned:Air quality, Noise level, Odor removal
Rated 5 out of 5 stars
Quiet, Clean, and an Efficient Solution
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who has a cat that... well loves to shed as my girlfriend reminds me this Shark Clean Sense Air Purifier was the perfect solution to the issue. Firstly, the design of the machine does not go unnoticed. The sleek cylindrical craftmanship makes it an electronic device that does not create an eye sore in the corner of the room. As someone who has owned plenty of competing products I can tell you that this device stands out from the rest. The Clean Sense IQ was quite an impressive function that I didn't anticipate to work so effectively in eliminating a lot of the dust and fur particles that would hang around in my room. Arguably one of the coolest features was the Odor Neutralizer Pod that is installed in the top. The smell was apparent but not overwhelming. It quickly filled my bedroom and made it smell like a whole different environment. I tested it also in my living room which had a much larger footprint and it performed just the same. Simply put if you need a solution to remove contaminants quickly and effectively while not making a lot of noise and truly blending into the overall envirorment look no further than this.
I would recommend this to a friend Rated 3 out of 5 stars
Air Quality improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant really tell a difference in air quality, it says air is 100% clean so i guess it works.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Shark Clean
Rated 3 out of 5 stars
Air purifier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using the vehicle for a couple of days i did not see any change in air quality within the space that I was using it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Died quick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 10 days, Shark is supposed to be sending me a new one.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Air Purifier, but glad our team was able to help. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this and I was super excited because it’s shark but it wasn’t functional. The sensor didn’t work immediately after opening and kept reading my air quality at 100% even though my house is full of dust and allergens easily visible in the air. Will not buy again
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Kimberly,
Thank you for taking the time to share your experience with the Shark Clean Sense Air Purifier MAX. We're truly sorry to hear that the air quality sensor did not function properly right from the start. We understand how frustrating it is when a product doesn’t meet expectations—especially from a brand you were excited about and trusted.
We’d like the opportunity to make this right and look into the issue further. Please contact our Customer Service team at 1-855-427-5127 so we can assist you directly and explore your options.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Defect?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months. It says 75% air filter life. But air quality is always stuck at 0%. Im at a loss. I dont want to spend 80 dollars on another air filter if thats not the problem.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - Clean Sense Air Purifier MAX. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
- Pros mentioned:Air quality, Noise level
Rated 5 out of 5 stars
Purify your air with Shark Purifier Max
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark Purifier Max is a must have in every home, apartment and small business. Coming in about 15lbs, the Share Purifier Max is certainly not a small appliance however it packs a punch in features which we will get into now. Upon opening the box, you will be greeted with the Shark Purifier Max appliance and the rather sparse instruction booklet. More on that in a little bit. Pulling the unit out of the box is straight forward. The first thing you will need to do is to twist off the bottom cover to remove the plastic bag that the Cartridge Filter. Once you remove the plastic protective bag, reinstall the cartridge filter and place the bottom cover back on and twist until it locks into place. Second, install the included Air Deodorizer packet by simply removing from package and placing in the opening in top of unit and twisting to lock in place. Third, connect the power cord to an outlet and tap on the power button icon on the touch screen on top of the unit. The set and forget option is to set to Auto mode which will analyze the current air quality, run for 10 minutes and if is at 100% for that length of time, will switch to eco mode which in turn will provide a quiet and efficient operation. Do yourself a huge favor and scan the QR Code on the label affixed to the side of the unit. This will have everything needed to setup and configure the Shark Purifier Max to be a set and forget appliance that monitors and cleans your air 24 /7 efficiently and extremely quiet. After only one day of running the Shark Purifier Max in our 900 sq ft townhome, the air was much cleaner, smelt better and overall was just fresher to breathe in. My wife and I have asthma and we almost immediately noticed a difference in the quality of the air we are breathing in by running the Shark Purifier Max in our home. The Shark Purifier Max is a very efficient, quiet and affordable complete home or small office air purifier appliance that will keep your family breathing clean fresh air for months on end.
I would recommend this to a friend Rated 1 out of 5 stars
Not working after 3 weeks of use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 9/21 it’s 10/10 and it stopped working 4 days past the return date.Turns on and runs saying air quality is it 0 percent I have another older model it says my air quality is at 100 %.wish I could return it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your comments. We are truly sorry to know about the situation with your Air Purifier. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you. Kind regards, Shark Clean














