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Customer reviews

Rating 4.6 out of 5 stars with 1327 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Navigator Bagless Upright Vacuum's powerful suction, lightweight design, and ease of use, finding it performs well on carpets. While some wish for a longer cord and more versatile attachments, the overall positive feedback highlights its strong performance and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 38 reviews
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    adequate but awkward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight, inexpensive, feels like it too. It works adequately but not a home run product at all. You only get what you pay for...if you are lucky.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 3 out of 5 stars

    easy to handle and empty, does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a lighter weight upright vacum to clean my apartment. I do not have pets or a lot of foot traffic. I wanted a bagless vacum with washable filters. This product was fairly easy to assemble, although it did have one long screw to insert. That was a bit awkward for me because I do not have good hand strength. Also a drawback is that Best Buy does not carry the replacement filters for this product. The replacement filters need to ordered over the internet, which is something that I do not do. I did phone Shark directly, and they said I could order them over the phone with my credit card. This is ok, I guess, but they only ship to your street address, which also does not work out for me. I have a post office box. This I can solve/resolve, but just a bit of a hassle. Have not used the vacum enough to really review it well. Seems ok so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 3 out of 5 stars

    Not as powerful as antipicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing the great reviews, I went out and bought one. I've gone through several upright hepa-vacs including Dirt-Devil, Hoover, and Bissel. So far 2 uses, and the performance has been above average. The vacuum works, the machine is relatively light, but the cleanout is no different than other container vacuums. It can get dusty unless you close the bag around the exit. This also means that you have to wipe down the container afterwards which takes a few minutes because the dust covers everything (the bag, the outside walls, etc.). I will be happy if this lasts over 6 months, because that would be a record for me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Attachments, Cord length

    Rated 3 out of 5 stars

    The cord is too thin and knots easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum doesn't have attachments that stay on well also the main column easily its jammed it' super lightweight. Cord isn't long enough or thick enough not to Knot up!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Vacuum is good but too small cleaning area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the vacuum suctions the dirt. The problem is that the area of the suctioning head is too small and it takes a long time to vacuum a large room.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shark navigator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my couch and gets the dog and cat hair off. It doesn't work as well on my hardwood floors and kind of blows the dog and cat hair around. The attachments work really well and it is easy to empty the container.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 3 out of 5 stars

    decent vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for carpet. Bad for hard floor. Hand tools not useful. Overall decent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Not enough power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't vacuum well on hard floor ! But it works really good for carpets.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not right for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have new carpet with that is extremely thick and we needed a vacum that is fully adjustable. It is a good vacum, but not right for our type of carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Cord length

    Rated 3 out of 5 stars

    Picks up well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight. Wish it automatically retrieved cord.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to maneuver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but is hard to maneuver. I have a 1800 square foot house and have to empty the container 3 times per vacuum. I vacuum once a week.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    cheap vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an entry level vacuum and not as well designed as other sharks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing really wrong with this vacuum. It does deliver the suction you expect. I just did not like all the features and the power cord is coming out of the vacuum in a very odd spot that is difficult to work with, IMO.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Good n affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it was an affordable but helped to buy by bestbuy representative. It does it work efficiently. It is not high duty but does its work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would prefer it were cordless ...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Vacuum for weekly cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I first used this vacuum, I have been debating about returning/exchanging it. It is not as powerful as I'd like especially the extension hose. The salesman had said that the Shark was a reliable brand and the sale price made it a good deal for comparable vacuums. I may stick with it because it fits my budget.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Ok vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size. Good suction. Nothing special. Looks larger in pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 3 out of 5 stars

    Doesnt clean bare floors well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does fine in carpet but not so good on tile floors.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Almost Too Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this vacuum for a little over a month. Pros: It definitely cleans up and gets the dog hair up. It is very lightweight compared to older vacuums I've had. Cons: I have to empty the canister pretty frequently, and it did mess up my area rug, and caused the fibers to "pull".

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research on vacuums before purchasing and, while this model was highly rated I'm not sure I agree with the quality of performance others have experienced. The vacuum seems to be made well but, I do not think it picks up debris very effectively.

    No, I would not recommend this to a friend