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Customer reviews

Rating 4.6 out of 5 stars with 1327 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Navigator Bagless Upright Vacuum's powerful suction, lightweight design, and ease of use, finding it performs well on carpets. While some wish for a longer cord and more versatile attachments, the overall positive feedback highlights its strong performance and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 348 reviews
  • Pros mentioned:
    Weight
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Great little vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vacuum the house for my wife as she has an artificial wrist and it is tough for her to do all the twisting and turning plus our house has five levels. I bought this machine to replace a big Hoover vacuum. The Shark is wonderful and has plenty of power. The fact you can turn off the brush but still vacuum is great for stairs and toilet brush tool. Only minus is short cord. We have a long haired dog and the Shark does great on dog hair. I empty the dust cylinder of dirt and hair as sugessted. Well designed machine; light but powerful. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 4 out of 5 stars

    Good little vacuum, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only the second vacuum I've owned so my basis for comparison is slim, and the vacuum this replaced was pretty much the cheapest I could find. Taking that into account though this competes with a Dyson my last roommate had. It's quite, powerful and lightweight. The dirt bin is easy and convenient to empty. I didn't like that the powered brush doesn't have a storage spot on the actual vacuum. Also I think the detaching handle/hose feature is awesome and would have been nice to have. All in all in quite pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Great vacuum for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed by the power of this lightweight vacuum. It works well and gets up pet hair. The down side I see is that the compartment is small and I have to empty it 3-4 times while doing my fairly small living room. It is easy to empty though. This does not self propel like advertised but that doesn't really matter to me. Another downside is that while using the hose the entire vacuum falls over every time. You have to hold it up while using it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Adequate Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a quick vacuum so I don't have to drag all the Rainbow pieces out every time. It seems to pick up well and I didn't notice any dust. It is relatively quiet to me, but the dogs still want to tear it up. It seems heavy, but it may be because of using a Rainbow canister for so many years. I would not say that it is self-propelled, I have to shove it pretty good to keep it going; however, It rolls smoothly. A simple flip of the power switch changes suction/roller to bare floor or carpet, very convenient. Came with a pet/stair attachment, but no bag or any place to store it with the vacuum. The handle is actually metal! Surprising to find any non-plastics nowadays. I would say the price is right for this vacuum and it is definitely better than my old quick pick up Eureka upright. I am not unhappy about the purchase and intend to keep it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 4 out of 5 stars

    New Product- Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate recommended this product to me from another product I was looking at. I did look online for reviews being skeptical but saw many 4-5 star reviews. We purchased it and immediately took it home to try. When I took it home the assembly took all of two minutes (very simple) and started cleaning. We vacuumed the day before with our old one and this one picked up dirt we didn't think was there. The suction was great on this and it is super light so for me the stairs are easy to handle. I would recommend this... I see it as a rival to the Dyson and better than the Bissell and other well known brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 4 out of 5 stars

    This thing really sucks..and thats good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this vacuum because a family member of mine has one and after using theirs i thought this would work well for my home. Which it does. The ease of use to turn the rollers on and off for carpet and hardwood is great even though it seems that this is a feature being included on most vacuums now but some use a foot switch where this is integrated into the main power switch. It has plenty of suction and does a great job at removing pet hair from the carpet. The only downsides i can say about it are it would be nice to have a longer extension piece to reach into the corners of my ceiling and not bend down so far for the detailing on the floor and a larger canister. If there is a lot of area in a room you are frequently emptying the canister. Overall though this is a good vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong vacuum that is light and easy to use. I liked the attachments especially the pet hair brush which works great. Disappointed by the cord, hard to wind up, old fashioned.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Attachments

    Rated 4 out of 5 stars

    Shark Navigator Excellent For Carpets/Pets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Dyson for 4 years and have never been impressed with it's inability to get deep into the carpet and pick-up dog hair, though it is good at getting the roller brush constantly bound-up. The Shark was EXCELLENT at cleaning the carpets...I was amazed! It came with 3 or 4 attachments...Dyson has one. The Dyson excelled at one thing...being able to use the telescoping handle to clean without bending over. The Shark has plenty of hose, but nowhere near a long enough wand/handle to not have to bend to use it on the floor. I was able to get the Shark on major sale and use some BB certificates. I paid under $115 out the door. Try getting any type of Dyson for that price...even one that doesn't work!

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 4 out of 5 stars

    Dual purpose vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is just the right size for my apartment. It goes from tile to wood flooring and onto carpet with ease. Lightweight, good suction and easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction, Weight

    Rated 4 out of 5 stars

    Great Performance for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like our new vacuum and is a great value. Pros: Definitely powerful enough for household use. Works really well on both carpet and floor. Settings for both is a nice touch although I typically use the carpet setting for our floors as they are tile and I don't really have to worry about the brushes scuffing them up. Emptying out the canister is a snap. It's really lightweight which is great. Plus it has a an easy carry handle on top of the canister which makes carrying it a whole lot less awkward. Cons: The tube isn't as long as it seems. It looks like it would stretch a good amount but doesn't really which makes it easy to tip it over. It's also a bit annoying to have to "force" the vacuum back with your foot every time you stand it upright while in use. The reason being that when in use and stood upright, it automatically turns off the brushes so they don't keep spinning in the same place. But if need to pause fairly often, having to force it down becomes a bit annoying. Also, the canister is a bit small but simply emptying it out when you're ready to put it up isn't really that big a deal. Overall, great vacuum for the price if you're going to use it for 'normal' household use. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Nice vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is lightweight, works well, easy to empty and does not take up much room.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    amazing suctioning, gets things super clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has amazing suction, its a great size for a smaller home but has the power of a bigger vaccume.

    I would recommend this to a friend
  • Cons mentioned:
    Attachments

    Rated 4 out of 5 stars

    Still great -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wrote a review back after getting this - but Best Buy wants me to write another one (they've sent an email reminder several times). So here it goes... :) Needed a new vacuum - did quite a bit of digging online for the best option for what I wanted. Read reviews for several (on BestBuy.com and a few other retail locations and comparison sites). Went into the store this morning and purchased this one. It has done a great job so far - I am very pleased with it. (I am actually kinda embarrassed at how well it has done... because I had no idea there was that much dust and such in my carpet!) I do see the points of a few reviewers about the hose being in a kinda akward position - but it's nothing that I can't live with - and not being able to put all of the attachments on the vacuum - the pet hair extension doesn't have a space to attach to the machine (though given that the attachments kept falling off my last one that isn't an issue to me). Originally I wrote this part also - "I will update this review if I find any issues - But after vacuuming two bedrooms, the hallway and part of the dining room - I am very excited about this one!" After six weeks of using, I gotta say I am impressed with how well it picks up. I have not used it to vacuum hard floors yet - but I have used the tools to get in the corners of the kitchen - and that's been great. :)

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 4 out of 5 stars

    Great Sweeper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this product. This is my second Shark vacuum (I had the first one for over ten years). It has some great features and it is easy to use. If it had a cord winder it would be perfect. The tools are easy to use, easy to turn on, and I like the ease of emptying the holder (no bags). It works great on carpet, wood, and tile floors. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 4 out of 5 stars

    Shark Navigator vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the suction the navigator has! Unbeatable! I like that it is light weight and easy to maneuver . The only thing I don't care for is turning corners which seems to be somewhat ackward. I really like everything else about it though!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Shark Vacuum does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying several major brands that left me wanting, a store clerk steered me to this model, which is lightweight, easy to manueuver, and a top contender in its price range. I bought the warranty, always a good idea for vaccuum cleaners. I like the fact that the brush can be easily activated when needed, and the attachments are great for my carpeted stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Suction

    Rated 4 out of 5 stars

    It sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any good vacuum, this one sucks up just about anything. It doesn't do too well with bigger things on bare floors, but cleans carpets and mats very well. Light weight, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Great vacuum, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros-great suction, excellent with pet hair, lightweight, good attachments, low profile allows it to reach under counters Cons-short cord (extension cord solved this problem), smallish collection canister needs to be emptied frequently I bought this as a stopgap after our Dyson died, and I am impressed and not switching back to a Dyson. The Shark picks up pet hair exceptionally well and the upholstery tool is great on furniture and stairs. The collection canister is probably meant for 2,000 sq ft, more than that and you will be dumping the container before you finish. The price is amazing for the performance, the Shark is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Cleans well. Picked up more dirt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. More dirt picked up from freshly vacuumed carpet. Has tools. Great vacuum for the price. Got it when it was a deal for the day. If you want more utility or lightweight maybe the higher models would be better option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Weight

    Rated 4 out of 5 stars

    Best vacuum ever for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little vacuum is a work horse, the best I have ever had--as good as my previous vacuum, a dyson, and weighs much less. One of the things I like most is the light weight and ease of moving it around the house. The only negative, and why I gave it 4 stars instead of five, is that I have a dog and dog hair tends to wrap around the brush and needs to be removed after using the vacuum a couple of times. It is simple to pull it off or cut the hair with scissors and the vacuum is back to work. I highly recommend this vacuum.

    I would recommend this to a friend