Customer Ratings & Reviews

this vacuum took me a little while to get used to because of the swivel effect but now I have come to like it.

very pleased with my purchase and recommend!!!!!!!!

Great vacuum highly recommended. Good for hairs...

Recommended, easy to use and works great. My kids love it

Not as portable as my other Shark for vacuuming hardwood floors and area rugs

I call this the Dyson killer. better price point..

PET FRIENDLY, FUR DOES NOT WRAP OR STICK IN ROLLER

I love my new shark vacuum. I have wooden blinds and it makes cleaning them so much easier..

I just received this product on line. I still have to review this item

We love the features on this unit. My son is using it to help around the house.

We had Shark that died so bought this as a replacement. Our old Shark was much better and had a few more features. Hands get pretty dirty when erupting the bin. Dog hair constantly gets stuck in the canister and has to be removed by hand. Spend the extra money on the models above this one

Great vacuum at a great price . Does great with pet hair removal

This updated model does not have as much suction as the previous version of the Navigator Life Away, but still gets the job done. I like the wider range but would prefer the same level of suction as well. The accessories are great, especially for assistance cleaning the dryer vent.

Yes, the machine does pick up the dirt and dog hair, however, it is beyond easy to operate. i get aggravated every time i use it. and it is really difficult to operate on thick carpet. i have wood floors in my house and a few rugs, but one is thicker and it kills me to operate that machine. i'm sorry.... and it doesn't fit under your bed, just sayin! i only wish there was a sales associate available to help me that day, but no one was around.

This is the 3rd Shark I have reviewed over the past few years. Additionally, I own or have reviewed Bissell, Sebo, and Kenmore and Hoover vacuums. The first thing I can say about the Shark Navigator Zero-M™ Lift-Away and all other types/brands is ignore most of the hype. This Shark Navigator (model ZU562) has a cleaning head that “actively removes hair buildup from the brush roll for continuous power.” Shark claims the design is their most advanced and prevents build up of hair on the brush head. In comparing it to my Apex Duo Clean there is a design difference. But not much and I question the significance. The point is, do not buy the ZU562 or any other vacuum based on the latest design hype. The fact is the basics of vacuums have remained unchanged and so has the importance of those basics. It comes down to power, accessories, usability/ maneuverability, quality and how well it cleans. After using the vacuum for a week, let’s look at those key areas for the ZU562 : Power – The power is good, but not as great as Shark Apex. It’s not a totally fair comparison because the Apex is nearly twice the price. The ZU562 is more powerful than a Bissell I just reviewed that was half the price. My test for power was totally unscientific. On cleaning a floor there is no way to tell the power but you can with the suction hose. I put the hose flat against a box to create suction and then pulled it slowly until it came loose. I compared it to the Shark Apex and a Bissell. The ZU562 felt about 70% as strong as the Shark Apex and significantly more power than the Bissell. There are two components to power: the electrical power of the motor and the ability to convert power into performance. The Shark ZU562 draws 8 amps, the Bissell draws 8 amps and the Shark Apex tops out at 11.3 amps. So why does the Bissell and Shark ZU562 draw the same amperage but there is a power/suction difference? It is has to do with how that power is applied. The listed amps, while does not giving a true impression of the overall power, it is an indicator. Obviously a unit that draws 13 amps is going to be more powerful than a 5-amp unit. However, amperage does not take into account how the efficient the motor is nor design factors that translate the power into performance . Hence , the Shark ZU562 appears to have more power than the Bissell I tested even though they appear to use the same amount of electricity. Usability/ maneuverability – When I first received a Shark Apex vacuum I was skeptical of how easy it would maneuver. However, I found the design was well balanced and moved well. This holds true for Shark Navigator Lift-Away ZU562 and to some extent, even better. They are pretty even but I think the ZU562 lighter weight makes it move even better. As with any of the Shark Lift-Away vacuums, the main canister separates from the head unit and assembly. This makes it easier to do stairs and areas where you do not the power head. However, the ZU562 does not power the head once it is separated from the canister (unlike the Apex.) Accessories – The ZU562 only comes with a crevice tool, a hair removal tool and a power brush. I would have like to see more tools like some of Shark’s more expensive vacuums but this will do the job for the most part. Quality – I was always skeptical of Shark vacuum quality. But after owning them, I can say they are built very well. There are not exactly in the range of a SEBO vacuum ( at $1200) but the Shark vacuums are significantly better than the Bissells and Hoovers of the world. As with most vacuums today, they are mostly plastic. But as you look closer, you start to see more plastic on the competition and the fit and finish is not as good as the Shark. Cleaning and performance – So the all important question of how it cleans. The ZU562 has a HEPA filter set up and it does a really good job - no dust blowing out of the unit as you clean. Too many manufacturers overlook making sure there is a sealed containment system with HEPA certification. Shark does a great job with this. For cleaning, it does a pretty good job. My floors are pretty clean so it is hard to judge completely. I did run the Bissell, Shark Apex and the Shark ZU562 slowly side by side down equal lengths of carpet. Because my carpets are so clean the Bissell had virtually nothing, the Shark ZU562 had some dust and the Shark Apex had a about 50% more. Not much to compare at all but there was a difference. If you are looking for the deepest clean, look to the Shark Apex at the expense of cost and weight. If you are looking for above average cleaning in lighter weight package, look to the ZU562. Conclusion – Shark just makes good products. The Shark Navigator Zero-M Lift-Away is a middle range vacuum in the Shark product line that is better than the competition in the same price range. If you can afford to go to the Duo Clean units, there is a difference in the deep cleaning, accessories and warranty. Otherwise, the Shark Navigator Zero-M Lift-Away is great value that you cannot go wrong with.

Very good machine. Easy to use, and has very good features.

New to the shark family. So far, it has been a good investment.

advantages: good dust collection. disadvantages: short cord, small dust container. Already twice during the movement of the vacuum cleaner, the lower part was detached from the upper part, apparently, the button does not securely hold the lower part.

I love this shark vacuum. I would recommend it to anyone

Works great. Just takes a little time to get used to