Customer Ratings & Reviews
- Model:
- IX141
- |
- SKU:
- 12549800
Customer reviews
Rating 4.4 out of 5 stars with 3516 reviews
(3,516 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the product's exceptional ease of use, powerful suction, and lightweight design. They also appreciate its good battery life, cordless convenience, and impressive overall performance for its size and low noise level. However, some users note that it struggles with deep carpet cleaning and can be prone to clogging, with storage also being a minor inconvenience.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Good Suction for 1 Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fine for about a year and then completely lost suction. You now have to use the "turbo" button for it to suck up basic crumbs otherwise it'll just move the crumbs around. It's also takes getting used to that the brush will pull the vacuum forward which makes pulling it backward feel awkward. It's fine I guess and probably because it's so light.
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendRated 2 out of 5 stars
Ehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. Low battery life. Suction mediocre at best
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
Rated 4 out of 5 stars
Good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised wish it was a little better. Not as loud as other vacuums and doesn’t scare my pets easily.
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
I would recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke only after months of use. Out of nowhere it just started making a really loud noise and then the next day it stopped all together.
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Elizabeth,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your Stick Vacuum is performing; we’d like to make sure it’s working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
- Cons mentioned:Carpet cleaning
Rated 1 out of 5 stars
Shark Vac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work on carpets or bathroom rugs. Red error symbol appears and stop working. Alittle too top heavy.
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friend Rated 1 out of 5 stars
Poor service/quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was terrible. Vacuum has issues within 2 uses and I was unable to exchange since it was over 15 days
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Jean,
Thank you for sharing your experience with the Shark Pet Cordless Stick Vacuum. We're so sorry to hear that you encountered trouble so soon after your purchase and weren’t able to complete an exchange through the retailer. That’s definitely not the experience we want for you.
We’d love the opportunity to make this right and help you get back to a dependable clean. Please reach out to our team at 1-855-427-5127—we’ll be happy to assist you directly and explore your options for support under the warranty.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
My first cordless vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great on carpet but not on hard floor or tile pick up is not so good. You have to go over it several times
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
I would recommend this to a friendRated 5 out of 5 stars
Great for hard floors.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have all hard floors. This thing is amazing and convenient. Struggles to pick up large pieces but overall does what it says.
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
I would recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best of the best. I have an older model that worked better, not enough power for this one.
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendRated 2 out of 5 stars
Keep looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum simply doesn’t have the power to do the job. Switching back to Dyson.
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendRated 1 out of 5 stars
The product stopped working after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product has stopped working after 3 months after buying. Initially it worked fine but later it stopped picking up dirt. The product is very bad
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for your time in providing feedback. We sincerely apologize that your vacuum is not working as intended. Please contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
POORLY MADE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this. After a few times using it sounded like the motor was going out. Also , did not like how to store it or charge it.
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your Shark vacuum, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Sweeper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We took it back didnt work good felt bad but it was not working
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendRated 2 out of 5 stars
Its okay...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, just not much power. Wouldnt but again.
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Doesn’t work after a week! Bought another one to see it did same thing.
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thanks for taking the time to leave your feedback! We're sorry to learn about the challenges you've faced with your Shark Pet Cordless Stick Vacuum IX141. Your comments are very important, and we will share them with the relevant teams for future improvements. If you need assistance or want to talk about your options, please reach out to us at 1-855-427-5127, and we’ll gladly help you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Not a pet vacuum
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clogs all the time from just dog hair, doesn’t hold much in the canister. Constantly taking it apart to clear
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thanks for sharing your review.
We're sorry to know that your Shark Stick Vacuum is getting clogged, and the dust cup capacity is not the best, this is not the experience we want our customers to have. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Battery lasted 6 days then would not charge or run
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the vacuum for 6 days . It worked well until it quit and the battery would no longer charge. Lights flashing indicated that the vacuum needed service. It was returned to store and replaced with a new one.Will see if new one works better.
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendRated 4 out of 5 stars
Great cordless vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cordless option. Good value! Satisfied with all my shark purchases thus far.
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
I would recommend this to a friendRated 1 out of 5 stars
Worse vacuum
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at allllll the worse vacuum I’ve ever bought I wish I can return it but it’s to late it’s standing in the closet for no reason
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Muzavo89,
Thank you for sharing your feedback about the Shark Pet Cordless Stick Vacuum. We’re sorry to hear that the vacuum hasn’t met your expectations and is now sitting unused. We understand how frustrating this must be, especially when returning it is no longer an option.
We’d like to help you get the most out of your vacuum. Please reach out to our customer service team at 1-855-427-5127 so we can troubleshoot the performance or explore other solutions to improve your experience.
Your feedback is important, and we’ll share it with our product team to continue improving our products.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Worthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know how this can be labeled a pet vacuum. All it did was move the cat hair around my hardwood floors. And it has no power over rugged areas. A complete disappointment. Yes, fully charged and new filters.
This review is from Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights, Up to 40 min Runtime - Blue Iris
No, I would not recommend this to a friend