Customer Ratings & Reviews

Poor quality , no longer working after using it for 1 month

Honestly, the worst vacuum ever. It did not have good suction or pick up anything after the first two months. I recommend either spending your money on a Dyson or buying a Bissell for the same price

Having owned a stick vac from a major competing brand for several years, I cannot say how delightfully impressed I was by the performance of the IX141. Its build quality and overall performance sucked my expectations up! Design/Build – The IX141 is well built. It’s not too heavy, and the accessories seem like they will last the test of time. Plus its overall design is pretty attractive with its blue and gray color. Accessories – There is an “on-floor” cleaning head, which is the long stick and cleaning head for cleaning floors. It’s not too wide so that it can fit in tight spaces. My favorite feature of this accessory is the headlamp like you would find on a traditional upright. The “above-floor” cleaning head is a small attachment that works on upholstery (like sofas and chairs) and small spaces. The “in-car” accessory is not really for cars, but perfect for reaching into tight spaces like corners and crannies. Performance – Two things to report on this. First off, the vac isn’t very loud compared to my older stick vac from another brand. I didn’t have high hopes, but I was proven wrong. The dust bin picked up a lot of debris from my carpet and hard floors in just a few minutes. What I liked most was the “on-floor” accessory seemed to have fluffed my rugs way more than my old stick vac. I think this helped pick up more dust and debris. So this is an absolute win in my book. Secondly, the battery life seemed to last long enough to clean up my 874-square-foot home in about 25 minutes. It’s rated at 40 minutes, and I suppose it’s possible, but I kept squeezing the boost mode trigger for increased power. So keep that in mind for your cleaning tasks. Regardless, I think the battery power was adequate and will suffice. If you have a large home, you will need to break up your cleaning tasks into smaller chunks or opt for a traditional vacuum. Gripes – While the vac provides great value, there are some annoyances I have with it. Firstly, the power toggle is a toggle. You have Off, Hard Floors, and Carpet Floors. There’s also a trigger for its boost power. I like the feature of my older stick vac from a competing brand where you pull the toggle to turn it on, with an optional boost mode. Also, I really wish this came with a wall-mount accessory. It’s a missed opportunity in my book. Overall, the IX141 blew away my expectations. It’s a great stick vac, and I’m sure you will not be disappointed.

Wouldn't recommended this vacumm with those that have pets. Doesn't pick the hair up very well. And i do not like that there is not much suction, unless you you the power botton. I qould jave thought it would have been regular suction and then added suction. Its not.

So this works great for a few minutes. Battery dies too quick. I wish the battery was removeable to allow swapping but its builtin. Also it charges too slow.

Poor suction, wish i could return it. Would NOT buy again.

Doesn’t work very well. It doesn’t pick up hair and even dust. It had to be cleaned every day.

Works great in hard wood and the light on the front works really well. Would recommend it!

Decent, but the battery life per use is incredibly low.

Bad for seniors. Hand held is very long and heavy. I tried to return after 17 days and was told my return window ended at two weeks. My son order this for me and was out of town working hurricane so I had it for nearly 18 days. By somewhere else that offers decent returns. Will never buy from Best Buy

I used to love shark but the last two new vacuums I have bought have been terrible. It did great with pet hair but that’s literally all it wants to pick up. From day one it never pick up anything but pet hair and micro size speaks of dirt.

I bought this shark rocket cordless pet stick vacuum and it’s nothing like I thought it would be. It doesn’t pick up everything it clogs really fast and hair gets clogged in the brush the first time we used it. What I’d really like to know is how do I return it.?

Purchased this vacuum a little less than a year ago. At first it was great! But now, no matter how long I charge it, it only last 10 minutes MAX, before it just dies. Worst investment I've ever made.

Unfortunately did not work. I was excited to use it in my new home but when I started it the suction piece wasn't functioning.

Its ok, but clogs up VERY easily. Also battery life is horrible. Save the pain and but a regular vacuum.

Have had it a few months, it will no longer hold a charge. Shuts off as soon as I turn it on and now it is past return window. Doesnt vaccum well at all- especially with animals. Don’t recommend unless u have a tiny place for small cleanup. Could never even get my 700 sq foot cleaned in one sweep cause it would die.

Vacuum lost its suction 20 days after purchase...tried to return it and was told I had 15 days to return it....so I'm out of $225. Very disappointed and will never purchase a Shark product and any appliances from Best Buy again

I love this vacuum! We have a dog who sheds, and this is a life saver!

Stopped working after a year. The first year it was great.

The charge does not last long at all. I have had this vacuum less than a year. The charge does not last long at all right now it’s lasting maybe a minute. I’m very disappointed.