Customer Ratings & Reviews
- Model:
- R651ZS
- |
- SKU:
- 6035052
Customer reviews
Rating 4.3 out of 5 stars with 691 reviews
(691 customer reviews)Rating by feature
- Performance4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Value4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the microwave's large size and ease of use as significant advantages. Many appreciate its powerful performance and the variety of features it offers, while some users note that the timer could be improved and that the door's design presents minor challenges. The stainless steel finish, while aesthetically pleasing to some, is prone to showing fingerprints. Overall, the microwave receives positive feedback for its cooking capabilities and value for the price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best microwave I've owned and would buy another.
I would recommend this to a friendRated 5 out of 5 stars
Our department at work thinks it is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy and good quality. I would buy again. Quick delivery.
I would recommend this to a friendRated 5 out of 5 stars
Great experience in on/line buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My product came in less time expected and works great!
I would recommend this to a friendRated 5 out of 5 stars
Easy to use &program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I shoped around & decided to get this microwave .
I would recommend this to a friendRated 3 out of 5 stars
It is okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is okay nothing super fantastic about other than it takes a tech savvy person to operate it. I am learning.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, if you have any questions about the features on your R651ZS, please email us at [email protected]. We will be happy to answer any questions you may have.
Rated 2 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave quality is not like used to be. I had same brand Microwave that I bought 20 years ago. That was last me 20 years. The microwave quality was very good and very quiet compare to what I bought. This Microwave make noise is way too loud that I don't like.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Niky, I am very sorry to hear you are unhappy with your R651ZS. Please email your contact information to us at [email protected] along with your model number. We will be happy to reach out to you to attempt some troubleshooting steps.
Rated 1 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work out for us the door felt cheap didn't close good And it was making a noise
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Nana52, we appreciate your feedback and we apologize for any inconvenience to you. Please contact us at [email protected] so that we may assist further.
Rated 1 out of 5 stars
Not good at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even A year can’t heat up to 1 minute die after 40 sec then 15 sec ... never buy again
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, please accept my sincerest apologies for the inconveniences caused. Please contact us at [email protected]. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit.
Rated 1 out of 5 stars
Poor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this product. It quit working after 35 days. BB would not take it back. I would have to send it in to Sharp USA. After 35 minutes on hold I gave up. Next couple tries the same thing. I give up!
No, I would not recommend this to a friendRated 3 out of 5 stars
Depend a great deal on my microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little better than the average microwave. I like the keep warm feature.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your review regarding the Sharp Carousel R-561ZS microwave. We appreciate your input in regards to this Sharp microwave and we will forward your comments to our product development team for review for future releases. If you are in need of any assistance regarding any Sharp products please feel free to contact our Customer Assistance Center at 1-800-237-4277, Monday - Friday 7AM - 7PM CST and 9AM - 7PM CST Saturday and Sunday, so we can directly address your inquiry. We are happy to assist.
Rated 3 out of 5 stars
large microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this unit because it was not powerful enough for our needs.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lasted 6 weeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.6 weeks to the day I bought this microwave the exhaust fan falls off. Guess I just got lucky with my first one that's still operating. It was made in 1983. Sharp customer service has handled it very well. Let's hope the replacement last longer! Can't say I would recommend this product at this point in time.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your recent review of the Sharp R651ZS Countertop Microwave. We are very sorry to hear this, and we would be happy to help. If we can be of any further assistance please email your contact information, and the best time to reach you, to [email protected], we will have a Sharp Advisor contact you back by phone to assist you further.
Rated 3 out of 5 stars
Good Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good value for the money. I would recommend.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your review regarding the Sharp R-651ZS. We appreciate your input in regards to this Sharp microwave. If you are in need of any assistance regarding any Sharp products please feel free to email your contact information (including case # if applicable), along with the best time to contact you, to us at [email protected] so one of our Advisors can reach out to you. We are happy to assist.
Rated 2 out of 5 stars
Good microwave for smaller house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good for warming up water, but popcorn button programmed for too long, burns popcorn, can't be used must use just minutes.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your review regarding the Sharp R651ZS Microwave Oven. We appreciate your input in regards to this Sharp Microwave Oven and we will forward your comments to our product development team for review for future releases. If you are in need of any assistance regarding any Sharp products please feel free to contact our Customer Assistance Center at 1-800-237-4277, Monday - Friday 7AM - 7PM CST and 9AM - 7PM CST Saturday and Sunday, so we can directly address your inquiry. We are happy to assist.
Rated 1 out of 5 stars
Purchased it based on features & consumer reviews.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for only a few days and it stopped working. Could not really assess features in so short a time. Returned it and purchased a LG microwave - so far very pleased with this appliance.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your recent review of the Sharp R651ZS. We apologize for any inconveniences you had with your Sharp product. If you have any questions in the future please let us know. We are happy to assist.
Rated 2 out of 5 stars
Works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, cooks well, but it makes a loud humming noise.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your review. We'd be happy to assist with that. Please send your contact info to us at [email protected] and we'll have one of our Advisors give you a call. Thank you!
Rated 1 out of 5 stars
Didn't last an hour
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a boat anchor would have been more useful...poor product testing...if it was even tested
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your recent review of the Sharp R651ZS Microwave. We apologize for any inconveniences you had experienced with your Sharp product. If you have any further questions please let us know. We are happy to assist.
- Pros mentioned:Size
Rated 3 out of 5 stars
Good enough - Old Eyes → YMMV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a Sharp microwave oven which went out a couple of days before. I actually ordered another Sharp online and Chad in Appliances went over several comparable models and this one seemed the best. He was very informative and helpful. I like the idea of the teflon lined walls. Its large and easy to clean. Its as quiet as my old Sharp. I have a couple of problems with this model. The first is not the machine, its me. I'm getting older and don't see as well as I used to. The numbers and letters on the buttons are very faint compared by my old microware hence harder to read. My wife has had to use a flashlight to read the new one and we did not have to with our old one. The LCD display is smaller than our old machine. I never really considered these things in the store. I cannot get used to the LG sensor cooking. Following the instructions carefully, I have managed to scorch popcorn and my wife has managed to scorch potatoes. We never had this problem with our old sensor microwave. I am sure they use different algorithms. From what I can see of LG and some other brands, part of the "sensor" cooking is programming (by weight). My old Sharp sensed moisture and then started a pre programmed countdown. In all its a good unit (no night light like the Sharp) but the problems above have me about to return it and consider repairing my old one. My old one lasted over 10 years before having a problem - then the door latch broke. I'm told by the sales staff that life span of current microwaves is a bit shorter than my old one. I would recommend it. Just not for me.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your recent review of your R651ZS. We are very sorry to hear about the issues you are experiencing with your microwave. Please contact us at [email protected] if we can be of any assistance. We are happy to help.
Rated 1 out of 5 stars
Directions suck!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What in the heck is message ER-01?? Get this everytime I try to use sensor cook.We had aSharp microwave for thirty years which was outstanding but this one is a different story!!
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your review regarding the Sharp Carousel R-651ZS Microwave. We would be happy to assist you with the issue you're experiencing. We understand that you are looking for a complete answer to your question through this website; however, the resolution of your question would be better handled by one of our customer service representatives on the phone. We request that you please contact our Customer Assistance Center at 1-800-237-4277, Monday - Friday 7AM - 7PM CST and 9AM - 7PM CST Saturday and Sunday, so we can directly address your inquiry. We are happy to assist.
- Cons mentioned:Timer
Rated 3 out of 5 stars
Missing a few basic features, like mute.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is fine, though we have had microwaves of similar power that heated more quickly. However, it lacks some basic features: --It has a loud beep but does not have a mute feature. Early in the morning or late at night everybody hears you in the kitchen. It also beeps repeatedly and much too often when it is done. Very annoying. --The Add 30 seconds button does not add time if you had started the microwave by typing in a time. --The timer and the microwave cannot be used at the same time.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your recent review of your R651ZS. We appreciate your suggestions as we appreciate all input for our valued Sharp customers.



