Customer Ratings & Reviews

Not the easiest to set up and still need to use multiple remotes. Ended up just using cable box remote because the TV remote will not access functions of the cable box

Purchased as a gift. Within a couple weeks of use, the TV stopped turning on. It was stuck in boot up cycle. Performed the normal search for fixes and contacted support. Fixes did not work. Returned to store where they would not replace it, as it was one day over policy, which is normally only a 14 day period. Stated it had to go back to manufacture, during which time I would just be without a unit. Not only would I be without a unit, once fixed it could on be shipped to the store location for pickup. The process was a disappointing inconvenience from both the manufacture and retailer.

It did not come with a remote or leg stands had to purchase separately so was not worth the “savings”

Smart TV with built-in Roku is a great combination. One thing I don’t like is the no bluetooth connection for headphones for I use them a lot.

this died after installing it ... we ended up swapping it out for another tv

The tv had a wonderful picture until afte 13 months, then the tv would no longer tun on/ dead in the water. I have tried everything to get this tv to work. Everything, .... except place this tv outside for trash pick-up, which I will have to do since it won't power up.

I did not know I would need to have a subscription to roku to set up tv and it was a long process to do that

I’m worried that this tv may have the same problem as the first one that I had to return. The on and off button has started to flash when I’m watching TV now. The volume has to be turned up so high just to be able to hear the tv. Trying to set the tv up was very hard and I recommend that someone should have to come set the tv up without charging the purchaser.

It was great until Roku screwed up the interface. Now live tv is a mess

works but is not the best. regular picture quality.

Picture quality is very poor. Despite 4K UHD, picture quality is worst than 1080p.

TV worked for about 9 months. Now works intermittently. Called Sharp and they sent me to Geek Squad. Geek Squad farmed it out to another company. First appointment no show. Now have second appointment and Advisory TV told the Geek Squad rep that the parts are not in. Called Sharp again and they don't care. Just got told to call Geek Squad again. 4 hours wasted on my day off and will probably 4 more hours for the second appointment on Thursday. Lost faith in Best Buy and Sharp.

Didn’t last! Brought for my son in 2020 and it just went out and stopped working in 2022 not worth it… say away don’t buy!

like samsung better than this as frequency rate is low

This tv just died, went black then sound quit, then turned off an will not turn back on. Not even a year and a half old.

I bought this TV in November of 2019. 5 months later, I’m watching Netflix in it and the TV turns off on its own. It is no longer working and will not turn on. Lesson learned: Invest in a better television and try not to be cheap or don’t watch TV at all!

TV started out being great. After about 8 months volume started changing and TV would shut off on its own. Called the store at least 11 times with no answer. Went to the store to get help twice finally given a Geek Squad card and told to call them. They were a no show twice. After a month and a half they came to fix it with the wrong part. Its still doesn't work correctly even after they put in a part from another tv. We gave up and put the tv in the cellar.

We had Geek Squad deliver and install this tv to replace a 50" plasma we purchased in 2008. We knew ahead of time that it wouldn't be the same as our plasma, but we weren't prepared for there being almost no color& images being blurry. Before Geek Squad left, we new it was being returned. We have a 24" Sharp which is nice, but this 50" was garbage. Literally. I seriously wouldn't want it even if it were free. Geek Squad went out their way to help us get a replacement.

We had the TV 14 days and it went completely out. It would only flash when you turn it on and then the screen went black. We thought it was a great value but I guess you get what you pay for.

Will not buy again lasted less than 2 yrs. Bought Dec 2019 stopped working Sep 2021.