Customer Ratings & Reviews
- Model:
- SMC1131CB
- SKU:
- 5712108
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the Carousel 1.1 Cu. Ft. Mid-Size Microwave's compact size and ease of use, frequently praising its affordability and powerful performance. However, some users noted issues with the interior light, noise level, and turntable functionality. While many appreciate its features and design, a shorter-than-ideal power cord was also a recurring concern.
This summary was generated by AI based on customer reviews.
1 year wonder
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for just over 1 year and then died.
No, I would not recommend this to a friendClaudetteD
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I over cooked popcorn, the microwave turned yellow on the inside,! I tried to clean it for over an hour, and some paint on the bottom left and on its door came off! I have never seen that before! I had many microwaves, but none did that!
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Claudette, thank you for your feedback. Please accept our sincerest apologies for the inconveniences caused. Kindly contact us at onlinesupport@sharpsec.com and refer to the case number 9521615. Be sure to include your contact details and also the model number, serial number and the manufactured date of the unit.
Micro
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned didn’t have a physical handle to open and close
I would recommend this to a friendBrand response from Sharp Advisor
Posted .We apologize for any inconvenience this may have caused you. We hope that you will give our brand another chance in the future.
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted for one month burnt out had to return it burnt out while having a party only used it twice in that month
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Dogs, that is unfortunate and not the type of experience we want for our customers! We hope you'll consider Sharp again in the future. If you do, we're here to help if you need us, at [email protected].
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a bit balky with the carousel easily getting out of balance.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we apologize for any inconvenience this may be causing you. Please ensure the plate is properly aligned to the grooves in the center of the unit.
Don't bother
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it in November 2020 It is now March 2022 and it already doesn't work, after regular household use. Junk!
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we regret to hear of the issue you are having with your microwave and would like to apologize for the inconvenience this has caused. We would love to assist so please reach out to us at onlinesupport@sharpsec.com and reference case number 9450244 so we can help.
Quality decline
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dies after 15 mos, of course just outside the warranty period. Prior Carousel lasted 7-8 years. Quality has apparently gone down. Do not recommend.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are very sorry to hear of this inconvenience. Please reach out to us at [email protected] so that we can look into this for you.
- Cons mentioned:Light
First BAD Sharp Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agree with the others that a light inside would be better. Always had good luck in the past with Sharp, but mine died within return period. Went back to old microwave for now.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Mccpurple, we are sorry for the inconvenience. If we may be of assistance kindly contact us at [email protected].
Smaller than I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but inner space is tiny. Good for dorm not home.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello JoeDragon, we thank you for your feedback. If we may be of assistance, please email us at [email protected].
- Cons mentioned:Light
Lasted only 15 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 15 months it started acting up. I have a 2 person home and we don’t use it daily. Broke after 15 months it started to make a smart inside the light of the microwave, pretty scary.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we would like to apologize for this experience with our product and would love to look into this matter further. Please discontinue use of the unit and reach out to us via email at onlinesupport@sharpsec.com so we may help. Please reference case number 9485654.
It was a bit pricey but good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this because we needed one soon. It is not worth the price but the product is good.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello AnHaro, if we may be of assistance, please email us at [email protected].
Microwave
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After been used for a couple days this thing was not working properly..
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are very sorry to hear of this inconvenience. Please email us at [email protected]. Be sure to include the model, serial and manufacture date of the unit.
Temporary replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My faithful Sharp microwave quit after 11 years of daily use. I bought this one to use as a replacement until my kitchen reno job was finished. It cooks okay, but construction is undeniably cheap, flimsy and plastic-y. The design of the turntable makes it difficult to pick up a hot container without dislodging the glass tray and support roller.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we appreciate your feedback. If we may be of assistance please email us at [email protected].
Ok but not as good as the the prior similar model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought another unit after this one to replace it. Not terrible but not great
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Joelg, thank you for your feedback. If we may be of any assistance regarding the unit please contact us at [email protected].
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Cheap price, cheap product.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, thank you for your feedback and we must apologize for the inconvenience. If we may be of help please contact us at onlinesupport@sharpsec.com. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit.
Dish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dish in the microwave doesn't slip in easily and comes off rails. Popcorn always burns
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, the Turntable is to be set properly in order to get the unit to work effectively. Please ensure that the Turntable Support is properly set before use also. For the Popcorn issue please contact our technical support team at 800-237-4277 for further assistance.
Wrong size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was returned as the size was too large for the counter space to be practical
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are sorry that you received the incorrect size unit. To view the unit that we are currently making please visit our website at:
http://www.sharpusa.com/ForHome/HomeAppliances/Microwaves/Models.aspx?facet:configurationfilter=Countertop
I like it. Does what it needs to until remodel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic microwave. Does everything promised so far.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, please email us at [email protected] if we can be of any assistance.
Can't give a rating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not used. Given as a gift. Not needed, so I returned it.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .We thank you for your feedback. We do hope you will consider our brand in the future.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave door part was too hard to open. Wished to exchange.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Chanoyu, we appreciate you letting us know of this issue. You may contact us at [email protected] so we may look into this further. Be sure to include the model and serial number as well as the manufacture date of the unit.