Customer Ratings & Reviews
- Model:
- SMC1452CH
- SKU:
- 5712120
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Carousel 1.4 Cu. Ft. Mid-Size Microwave for its ease of use, convenient size, and fast heating capabilities. Many appreciate its performance, affordable price, and quiet operation, along with its stylish appearance. However, some customers reported issues with the door handle and interior light. A few also noted that the microwave's lightweight design can cause it to move when the door is opened.
This summary was generated by AI based on customer reviews.
Stop functioning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only owned this microwave for 1 and 1/2 months and it stopped functioning. No power. Will not purchase a Sharp microwave again, the last Sharp Carousel we owned turned On when the door opened. Best Buy was good about return and refund.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Dave, please accept our sincerest apologies for the inconveniences caused. If we may be of assistance please contact us at [email protected].
Spend more money and get a better microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Settings are not easy to read . Door sounds cheap when opened and closed.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are sorry to hear that you are not pleased with our product. We are here to assist with your queries and offer troubleshooting support if needed. You may email us at onlinesupport@sharpsec.com for product assistance.
Look past the pretty picture this Sharp is Dull
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time. Broken out of the box, very cheaply made and much smaller than the 1.4 cu Ft claims on the interior. If your square bacon dish can't rotate -- the microwave is a bust.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We appreciate your feedback and apologize you have not been able to enjoy your microwave. We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please call our toll free number 1-800-BE SHARP (1-800-237-4277)
Sharp microwave don't buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned first one because handle wasn't connected. Second microwave came same issue handle ol not connected. Will not buy again.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are sorry to learn of this experience with our product. We understand the inconvenience this can cause and we apologize for this.
We hope that you will give our brand another chance in the future.
Stop workijg
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought microwave in November 2022 and today its april 2024 and this microwave stop heating up my food. The warranty is only for one year. I have never had a microwave do this.
No, I would not recommend this to a friendBrand response from Sharp Customer Care
Posted .Hi AlexB! I am truly sorry to hear that your Sharp microwave stopped heating up your food after just over a year of use. This is not the quality of product that we strive to provide to our customers and I understand your frustration. Please know that your purchase is covered by the manufacturer's warranty, and I would be more than happy to assist you in resolving this issue. Please call 800-237-4277 to discuss potential solutions.
JC | Sharp Support https://www.bestbuy.com/site/sharp-carousel-1-4-cu-ft-mid-size-microwave-black-stainless-steel/5712120.p?skuId=5712120
Brand response from Sharp Advisor
Posted .We’re sorry to hear about your experience and are here to help. If you could please call us at 800-237-4277 so we can follow up with you personally. Thank you for bringing this to our attention.
Feel free to contact us regarding any questions or concerns you might have.
Buttons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons stopped working, carousel on the inside hangs up.. not a good buy..
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Lilbuy1, we apologize for the inconvenience this may be causing you. We would like to hear more about this situation and assist. Please reach out to us at [email protected] so we may do so.
minimum time is 30seconds!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you want less than 30seconds, you have to stand and wait for the 30seconds to countdown then hit stop, REALLY! when did Sharp get lazy
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We do apologize for any inconvenience that you might have with your SHARP 1.4 Cu Ft. Microwave, but we are here to help you. To set the time for less that 30 second you just need to press the "Time Cook" button in the control panel and then you will be able to set the cooking according to the desired power and time.
Worst microwave ever, it caught fire!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst microwave I've ever owned. After only 3 months of use it lit on fire. Called the manufacturer and they refused to do anything. Never buying Sharp products again.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com. So we can follow up with you personally. Thank you for bringing this to our attention.
Bad!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this Microwave for 3 weeks & it completely stopped working - tried it in another outlet and nothing!
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Sarah, we are deeply sorry for the inconvenience caused and would love to look into this matter for you and help. Please contact us at onlinesupport@sharpsec.com and provide reference to your case number 9528935.
Not worth it and over priced for junk.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning this microwave because it makes noises and it is cheaply made save yourself the return trip to the store. Keep in mind you only get 14 days to return it not like other stores which give more days.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are sorry to hear that you are not pleased with our product and that the unit is making noises. We'd be happy to look into this matter and help. You may reach out to us via email at onlinesupport@sharpsec.com for product assistance.
microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i think something isn't working right. i've busy been & meaning to call you.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are sorry to hear that your microwave isn't working as expected and we would love to look into this further. You may provide a brief description of the issue to us at onlinesupport@sharpsec.com and reference case number 9415513.
microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nosey dont like dont care for must i type so muchthis survay either why
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, please accept our sincerest apologies for the inconveniences caused. Please contact us at onlinesupport@sharpsec.com. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit
- Pros mentioned:Heating speed, Price, Size
Nice counter top microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The black stainless steel model has a nice sleek look. It heats quickly, and is of good size in case of limited counter space. Overall functionality is impressive and at a good price point.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .We love knowing that your Sharp - Carousel 1.4 Cu. Ft. Mid-Size Microwave - Black Stainless Steel has met your expectations. Thank you for allowing Sharp to be a part of your home. If there is ever anything you need, please feel welcome to connect with us at any time. It’s a pleasure to have you as part of our Sharp family.
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The carousel quit working 16 days after purchase. Best buy has a 15 day return policy. For that reason I will never shop at Best Buy again.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Dave, we are very sorry to hear of this experience with your microwave. Please email us at [email protected] so we may look into this for you.
Bad News!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately we returned it. Motor was grinding when running.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, thanks for your feedback. We’re sorry you had a negative experience with one of our products and we would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
Just no!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third one- they kept burning out after just a few months use. Way to expensive to keep going through them!
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we apologize for the inconvenience that you're experiencing. Please contact us at [email protected] so we may assist you.
Microwave making noises after three months of use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Microwave in October 2020 and now it’s making horrible noises. It’s a grinding sound. Unfortunately I cannot return it because it’s past its return date. Don’t buy this machine
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are sorry to hear that you are having this issue with our product. We'd love to investigate this matter and help. Please reach out to us at onlinesupport@sharpsec.com so we may better assist. In the interim, please hold off on using the unit.
OVERPRICED ,UNDERSIZED ILL OPERATING JUNK !!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of shxx and way OVERPRICED!!! My wife bought this online for curbside pickup . I TOLD HER TO NEVER BUY ANYTHING FROM BEST BUY EVER AGAIN !!!!!
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are sorry to hear that you are not pleased with your purchase. If you require product support with your microwave you may email us at onlinesupport@sharpsec.com and reference case number 9447776 so we may help.
Missed the Target on this one.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't rate the product. Ordered new online for delivery. The box was beat up, the product was obviously returned previously and was damaged. Not Best Buy's best effort, for sure.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are sorry to hear that your microwave arrived in this state. If you require product support you may reach out to us at onlinesupport@sharpsec.com.
Malfunctioning already
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year old and one of the numbers in the display is malfunctioning.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, please accept our sincerest apologies for the inconveniences caused. Please contact us at onlinesupport@sharpsec.com. When you do, be sure to include your case number 9411043, contact details and also the model/ serial number and the manufactured date of the Microwave.