Customer Ratings & Reviews
- Model:
- SMC1585BB
- SKU:
- 5745700
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the convection feature, size, and ease of use of the Carousel 1.5 Cu. Ft. Mid-Size Microwave. Many appreciate its quality and the range of features it offers, finding it suitable for various cooking tasks, including baking. However, some users have reported issues with the door latch mechanism.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Sharp Microwave Disappointment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Sharp to replace the exact same sized 20 year old Dacor branded microwave/convection oven two months ago. The door on the oven has already shifted and binds on the edges. Additionally, the unit has a horrible off-gassing smell that induces headaches. Hopefully, this unit can be repaired or replaced under warranty.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we really apologize for the inconvenience with your Sharp - Carousel 1.5 Cu. Ft. Mid-Size Microwave. However, we would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
- Cons mentioned:Door
Sharp Microwave Convection
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item in December of 2022. Great product until about 5 months ago when the door switch quick working properly. Multi pushes on the latch to get the latch to release so door would open. July 2024 unit quick working and not sure if repair is possible.
I would recommend this to a friend - Cons mentioned:Door
Microwave replaced w/newer version is meh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our old one, with the exact same model, because the prior one worked fantastic. This one, you can tell that the quality is not as good as it previously was. Just a few days past the return date, we are now having problems with the door latch. I am hoping we can find someone to repair it.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we apologize for the inconvenience caused. Kindly contact us at onlinesupport@sharpsec.com and refer to case number 9487010. Please include your name and contact details as well as the model number, serial number and date of manufacture of the microwave.
- Cons mentioned:Door
carosel microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The door is not hung correctly so it doesn't close properly. Service is nil
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hi Sara, we would be happy to look into this for you. Please email us at [email protected]. Be sure to include the model and serial number of the unit as well.
Microwave good but convection not so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read a lot of reviews and could not have one too deep for our space so decided on this one. We were happy with it until I used the convection mode and it made a terrible racket. I assume something was loose inside like fan? We did not want to deal with a repair or a replacement and returned and got just a microwave no convection. I assume most do not do this and we were just unlucky.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are sorry to hear that you had this experience with your unit. If we may be of assistance in the future, please email us at [email protected].
Returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda pricy for a midsize microwave. Returned for a better value brand…
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We appreciate your feedback and apologize you have not been able to enjoy your Sharp - Carousel 1.5 Cu. Ft. Mid-Size Microwave. We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.still not too happy with it. is not doing as well as the last one I have that was built by the same company
No, I would not recommend this to a friend