Customer Ratings & Reviews
- Model:
- C120-AC-BK-US
- SKU:
- 6620077
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the excellent sound quality and comfortable design of the OpenComm2 UC Bone Conduction Stereo Bluetooth Headset 2025 Upgrade. Many find the headset comfortable, even when wearing glasses. Additionally, the long-lasting battery life is a frequently praised feature.
This summary was generated by AI based on customer reviews.
Owner of a company
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.use the product each day at work its worth the money
I would recommend this to a friend
Close but no cigar
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Not a bad headset when it's not glitching. Had issues with a glitching in the middle of calls where when hearing the others speak it would start going into like a robot feedback type of sound but was good when I was dictating notes for my work
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello - Shokz here! We're sorry to hear you are experiencing issues with your OpenComm2 UC. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Get the job done safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent absolutely love. It works better than my last one.
I would recommend this to a friendPoor range and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually love Shokz. I have them as my everyday headset so I figured i would love this one for work. However, the sound is not great and the range on them is horrible! I cannot even go 5 ft before i sound choppy. I do not recommend
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Dusty- Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
Do your research before purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought them hoping to use them for recording services and that is not what they do
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. If you find these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
not for everyone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed nice, I need to like them. Sometimes they made me nauseous. They hurt the tops of my ears, maybe they are top for someone.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy, if you decide these are not a good fit for you. Thank you!
Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Kept disconnecting from my phone and can't hear very well if you're in a noisy place.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you are experiencing issues with your Shokz. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. We kindly ask that you reach out to BestBuy's Customer Service directly if you decide these are not a good fit for you. Please reach out to us if you need further assistance. Thank you!
Do not use if you have MS Teams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this for work conf calls using MS Teams. It would randomly drop the connection, and would not reconnect. had to switch back to wired to continue working.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi William - Shokz here! We're very sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
- Pros mentioned:Battery life, Comfort, Sound quality
Perfect and worth the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially hesitant to buy the Shokz OpenComm2 UC (2025 Upgrade) because of the price and concerns about Bluetooth connectivity—but I’m so glad I took the chance. The audio quality is crystal clear, the battery life is outstanding, and the open-ear design is a game changer. I can hear my surroundings without sacrificing call clarity, which makes it perfect for long days of Teams meetings. It’s comfortable, reliable, and works exactly as promised. I’m already considering buying a second one as a backup because I love it that much!
I would recommend this to a friend Busy workplace headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great open ear headphones for busy areas and taking teams calls. Longer battery life than most other headphones.
I would recommend this to a friend