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Customer Ratings & Reviews

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Your price for this item is $139.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 450 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the OpenDots ONE Open-Ear earbuds, especially the great sound quality and comfortable fit. Many users appreciate the amazing battery life, seamless connectivity, and lightweight design. The control scheme is the only downside mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 452 reviews
  • Rated 5 out of 5 stars

    Shokz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, my son loves everything from this headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Lightweight Amazing Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly one of the most comfortable earbuds I've used. They clip on and don't move at all. They sound great but their microphone quality is okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit, easy to control and charge, well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, but Need to be Better for $200

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an improvement for me over the OpenRun Pro’s I had been using for 2 years, but the touch controls are inconsistent, and I had to clean the contacts on them after one month of ownership due to them not disconnecting from my phone. The sound stage I find is wildly improved over the OpenRun Pro’s though, so that is a big plus over those. Fix these issues and these are a strong recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear with minimal audio leaks. They sound great even when it loud environments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to pair. Sound quality is better than expected with open ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would def recommend. Good sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, highly recommended, best headaches so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you don't need to plugin ears and works great for workout.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Connectivity and battery issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and fit is amazing! However the connectivity and battery issues made me return also had the same issues with the open fit.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been downloaded via the Shokz app for the best experience with your Shokz. It's also important to remove Shokz from the charger once they are fully charged (1.5-2 hours) to ensure the longest battery life. All of our headphones come with a free two-year warranty. Please reach out to our Customer Happiness Team if you have any questions. Thank you. AfterShokzCHT

  • Rated 5 out of 5 stars

    Great if earbuds won’t stay in your ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these better than the Apple earbuds. They clip in my ear and won’t fall out

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I like these a lot

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! the battery life is amazing and they fit snug with my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfortable headphones. Great sound!! Wireless charging great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn’t hurt ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t hurt my ears. We love how comfortable they are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Control scheme

    Rated 1 out of 5 stars

    Could have been great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a fan of Shokz, this was a huge letdown. The sound quality is decent for open-ear buds, but the comfort just isn't there. The drivers press against your ear canals, and you really start to feel it after about an hour. The most frustrating part is the controls. Why can’t I customize them beyond just the third option? The double-tap and triple-tap are locked to the same function on both earbuds, and the third option only gives you a small list of commands to choose from. That leaves you with very limited control over your media, and to make it worse, the touch inputs are inconsistent. You often have to try multiple times just to perform a simple action. Also, there’s no way to have volume control and skip/previous track at the same time. Adjusting the earbuds usually leads to accidental inputs, which gets annoying fast. Honestly, the Soundcore Aerofit Clips are far better for $40 less ($70 less if you use the code ENJOY20 on Soundcore’s website). In terms of comfort, features, and sound quality, the Aero Clips are the better choice if you're into this new “clip” style.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Josh- Shokz here! We're sorry to hear this has been your experience, and we greatly appreciate your feedback! The controls for switching songs and continuous volume adjustment can’t be set up simultaneously because the OpenDots ONE is designed not to distinguish between the left and right ears. Due to technical limitations, we currently can’t customize touch controls for a single earbud. Our product team is actively working on finding a better solution. We understand your needs and understand that this can be inconvenient for many users. To skip tracks or activate the voice assistant, you can customize Long Press control in the Shokz App. Please subscribe to us and stay tuned for further updates, and we’ll inform you as soon as we have a better solution. Thank you for your understanding and support. AfterShokzCHT

  • Rated 5 out of 5 stars

    Great heaphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a little odd to adjust to. But perfect for work and I can still hear everything around me. The app is solid as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, comfortable. Battery lats a long time, i can listen to music for days

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. It is really good with long runs and works great with sweating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sherod64

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and they charge quick and stay charged long time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Touch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch need help. I find it is difficult to work most of the time.

    I would recommend this to a friend