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Customer Ratings & Reviews

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Your price for this item is $139.99
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 455 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the OpenDots ONE Open-Ear earbuds, especially the great sound quality and comfortable fit. Many users appreciate the amazing battery life, seamless connectivity, and lightweight design. The control scheme is the only downside mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-455 of 455 reviews
  • Rated 1 out of 5 stars

    Poor:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month when it stopped working. I got it as open box.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Erika -Shokz here! We're sorry to hear your OpenDots ONE are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue/green.* Thank you! AfterShokzCHT

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice option if you're looking for a style / brand

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are bigger than how they appear in the marketing materials, so that's the first thing I would keep in mind - they are not minimalist earbuds in my opinion. The way the clip on your ear tends to make my ears a bit uncomfortable after a while, but little tweaks in the adjustment can lessen the degree of potential discomfort. The sound quality is nice even though there is no noise cancellation (it makes sense for these to lack noise cancellation so I don't consider that a negative - how does one achieve noise cancellation with open air earbuds? Touch controls to me were a bit finicky but I've never been a fan of touch controls. Battery life seems to just meet but not exceed that mentioned in the specs, so again that's a positive. The case can add more juice to the headphones (even has a Fast Fuel type option). Additionally, the case allows for wireless charging on the special base. All in all this is a nice option if you're tired of trying the latest and greatest offering from other companies.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used a couple of times and they quit working!

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hello -Shokz here! We're sorry to hear your OpenDots ONE are not working properly. First, we suggest ensuring that the latest firmware version has been updated via the Shokz app. We then recommend resetting your Shokz.
      To reset OpenDots ONE:
      1. Resetting the earbuds will erase the paired device list and restore all settings to their defaults.
      2. Place both earbuds into the charging case.
      3. Press and hold the charging case function button for 15 seconds. When the orange light on the case flashes for 5 seconds and then turns off, the reset is complete.
      4. Once the indicator light flashes orange and green, the earbuds are ready to pair and use.

      If the issues persist, all Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue/green.* Thank you! AfterShokzCHT

  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great open air earbuds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shokz has done it once again! I have always been a fan of the Shokz bone conduction headphones, and I have recently had a chance to try some of the regular open ear earbuds like these. Just know that these are not bone conduction earbuds and they actually do have drivers that fire directly into your ear. This definitely helps with the sound quality which I will get into later. Out of the box these look like a very quality product like the brand Shokz is known for. Like most earbuds they have a battery case which allows the buds to charge when they are in the case allowing you to get a lot of listening time before you have to plug them into an outlet. The buds themselves have a sleek look and I found that they fit very securely on my ears. They clip right around the side of your ear and even while running I found them to not move around very much. Never did I feel like they were going to fall out. So I think for most exercise activities these will be great as well as everyday use. The open ear design allows you to not only hear the music (or anything else you are listening to) but you can also easily hear everything going on around you since your ears are still totally open and unobstructed. Not to mention you don’t have to stick anything in your ear which can sometimes lead to itching or other irritation. I found the sound quality on these to be amazing. Any kind of music I threw at them sounded really good. Just know that you wont get thumping bass simply because these are not sealed in your ear. But I was quite impressed that the lows, mids, and higs all sounded great and were balanced very well. There is a companion app that allows you to do things like turn on or off the Dolby. There are a bunch of preset EQ’s and also a custom option as well. You can also customize your touch controls as well. Which I did test and found them to be about on part with most other earbuds. They are kind of hit and miss at times, but for the most part they work if you need to do something and don’t have your phone immediately handy to change volume or skip to a new track. I also found the call quality to be great as well. I was on a fairly noisy city street and I was able to easily carry on a conversation and hear everything that was being said, and the person I was talking to said they had no problems understanding me as well. Overall, this is another great product from Shokz! If you are in the market for some open air earbuds, definitely give these a try!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth it if you fall under a very specific niche

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And that's if you wear glasses and want a pair of open ear headphones that both sound good, are both comfortable and secure, and have proper dust/water resistance. I've had a few open ear headphones over the past couple of years; 2 of which were Shokz products (OpenRun and the Openrun Pro 2) , the other was the Soundcore Aerofit 2. All of those had some fitting issue with my glasses to some extent but these have yet to have any problem when wearing my glasses. I feel confident these will stay on during a bike ride and a run outside. The sound is pretty good for open ear (These kind of headphones generally don't sound as good as regular earbuds or overhead style headphones) and I can definitely see myself using them regularly. My only complaint is the touch controls are hit/miss and surprisingly lackluster. The tap to play/pause doesn't work well once you're sweating, and you can only choose 1 of 3 options to tap or touch. Despite this I'm rather happy with them as I can finally have a good sounding pair of open ear headphones that don't cause issues when wearing glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Shokz are impressive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from using sony linkbuds im really impressed! I mainly wanted headphones for work in a cold storage environment. I've used other brands and they have irritated my ears while wearing a winter hat. The sony linkbuds were comfortable but the sound quality was a major disappointment and the battery life was terrible.. after a coupe years the sonys battery was dead and wouldn't hold a charge for more than 45 minutes. (highly disappointed for $170 headphones) .. after a hour of owning the shokz i think they sound amazing. They are louder then the sony, more bass, fuller sounding, all around better except for the wide range touch controls on the sony( i could pause, skip and turn the volume up or down by tapping my hat or head) Overall I'm very happy after a short time owning the shokz I'd highly recommend if your looking for this style of earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own every pair of shokz made. These new ones are amazing. They are loud and comfortable. They have a good battery life and you can interchange them left or rignt.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best running headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried a lot earbuds for running and these are the best by far especially for the deal I got them for. Sound is great and they don’t move at all when running. I honestly forget they are in my ear after a while. Just turn the base up a little bit in the app and thy are literally perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nearly Perfect After Firmware Update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These check every box for me. I have been looking for open ear wireless headphones that have good sound quality, a comfortable fit, and are still small enough to be easily portable. These are the only headphones on the market that checkef all those boxes for me. My only complaint was the touch controls being unreliable, but after updating the firmware with the Shokz app, I haven't had an issue since.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Best shokz product at the moment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy , doesnt move from your ears , great for gym , running and daily use. Buy it if you need a great earbuds but at the same time need to hear your surroundings for caution.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Awesome Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I absolutely love these earbuds !!!! 10 stars. Not too loud but definitely gets loud enough. My favorite is that it dosent go all the way in the ear so it doesn't get filled with wax. So far the battery is good also.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these little guys are amazing! The touch is great. They are much more comfortable than the ones than the OpenAir models. Sound is better too. Especially if you want more bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great, Just not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try these as I thought the concept and design was cool. Unfortunately these just aren't for me so I'll be fair and say if you like this style of earbud you should check them out. The sound is pretty good, you get some nice options for EQ settings to tune them how you like but just not enough bass for me. I like a deeper bass response you get from in ear earbuds and/or over the head cans. The fit is cool they were more noticeable than expected coming from other reviews. Kind of feel like last earrings on your ear which didn't bother me. Controls was a little weird at first but once you get pass the learning curve they were fine. Overall I would recommend them for someone who likes this style of earbuds but I'll stick with in ears and over the heads for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are legit, I was on the fence but after getting them I wish I would of got them sooner. Touch controls could be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Definitely could be better. Overall lacking, espec

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud unless at 100% volume, even then, feels like 60% of other headphones. Gets uncomfortable after a while of wearing it

    No, I would not recommend this to a friend