Customer Ratings & Reviews
- Model:
- E310-ST-GY-US
- SKU:
- 6623757
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the amazing sound quality of the product. Additionally, the product fits well, even for users who wear glasses.
This summary was generated by AI based on customer reviews.
Headphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband.its not too loud. Highly recommended this item
I would recommend this to a friendCool stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool, I still need to learn about to receive calls and how to answer
I would recommend this to a friendopen spaces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are convenient if you need something that you can also hear outside noise from. but the level of sound wasnt good enough for me.
I would recommend this to a friendVery good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes them but hurts her ears after awhile. Overall pretty nice.
I would recommend this to a friendMs. Kathy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have been absolutely amazing for work. I would highly recommend.
I would recommend this to a friend- Pros mentioned:Battery life
Open buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is excellent. Sound quality demising and it is hard to hear. Unit connects with Bluetooth and will overtake other devices even when earbuds are in the closed case.
I would recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenDots ONE. We then suggest resetting your Shokz. If the issue persists, all Shokz come with a two-year warranty. Please visit our website to submit a warranty claim. If you decide these are not a good fit for you, we kindly ask that you reach out to Best Buy's Customer Service directly to learn of their return policy. Thank you.
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice equipment. I use it daily for everyday tasks such as work and school. Amazing product
I would recommend this to a friendDots!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones, use almost daily for working out & haven’t had an issue
I would recommend this to a friend
Great earbuds
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Best earbuds iv ever used. I prefer this over the AirPods.
I would recommend this to a friendComfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its the best bone condensing headphones. Very comfy and stays ob
I would recommend this to a friend- Pros mentioned:Sound quality
Not for every ear..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality... very nice sound.. just not a snug fit...
No, I would not recommend this to a friend Pleased so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Upgraded from the older version that have had for almost a year now and so far am pleased.
I would recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have AirPods and decided to try something else.. not noise canceling but I LOVE. best headphones!!
I would recommend this to a friend- Pros mentioned:Fit
Mid level sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume level and sound quality weren’t what I had hoped. The fit was secure and only bothered me after lengthy sessions. The bluetooth wasn’t reliable. There were times that they wouldn’t connect to my phone and other times that they wouldn’t disconnect prohibiting me from using my phone with a different product. I have 2 stars because i think the price demands a better product overall.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Thank you for reaching out to us! We're sorry to hear this has been your experience. Here are a few steps you can try to resolve the issue:
Reset reset your OpenDots ONE:
1) Place both earbuds into the charging case.
2) Press and hold the function button on the charging case for 15 seconds. Once the orange light on the case flashes for 5 seconds and then turns off, indicating the reset is complete.
3) Once the indicator light flashes orange and green, the earbuds are ready to pair and use.
Please note that resetting the earbuds will erase the paired device list and restore all settings to their defaults.
There is also a phone setting that may resolve the low volume issue.
-On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone.
-On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it
We also recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenDots ONE.
If the issue persists after trying these steps, please let us know, and we can assist you further. Thank you!
Very happy with the Shokz OpenDots ONE Open-Ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pretty impressed, I used them for my bike rides. The sound it’s of lot better and they stay put. Very comfortable.
I would recommend this to a friendCan feel the weight after awhile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds but after a while feel the weight of it and gets uncomfortable.
I would recommend this to a friendNeeds better touch controls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them, but the controls were not functional
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, perfect fit,recommend this 110 percent
I would recommend this to a friendI recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it definitely there better. M
I would recommend this to a friendDots
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thes are amazing i havent taken them out since i bought them... i love shokz products
I would recommend this to a friend