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$199.99

Customer reviews

Rating 4.7 out of 5 stars with 915 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the amazing sound quality of the product. Additionally, the product fits well, even for users who wear glasses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 915 reviews
  • Rated 5 out of 5 stars

    Open Dots One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best product for anywhere use in my live recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with these and I take them everywhere I go to any occasion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Headphones. Not the Open Run

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not for me. I love the OpenRun so I thought I would try these out. I like the OpenRun better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Could have been great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a fan of Shokz, this was a huge letdown. The sound quality is decent for open-ear buds, but the comfort just isn't there. The drivers press against your ear canals, and you really start to feel it after about an hour. The most frustrating part is the controls. Why can’t I customize them beyond just the third option? The double-tap and triple-tap are locked to the same function on both earbuds, and the third option only gives you a small list of commands to choose from. That leaves you with very limited control over your media, and to make it worse, the touch inputs are inconsistent. You often have to try multiple times just to perform a simple action. Also, there’s no way to have volume control and skip/previous track at the same time. Adjusting the earbuds usually leads to accidental inputs, which gets annoying fast. Honestly, the Soundcore Aerofit Clips are far better for $40 less ($70 less if you use the code ENJOY20 on Soundcore’s website). In terms of comfort, features, and sound quality, the Aero Clips are the better choice if you're into this new “clip” style.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Josh- Shokz here! We're sorry to hear this has been your experience, and we greatly appreciate your feedback! The controls for switching songs and continuous volume adjustment can’t be set up simultaneously because the OpenDots ONE is designed not to distinguish between the left and right ears. Due to technical limitations, we currently can’t customize touch controls for a single earbud. Our product team is actively working on finding a better solution. We understand your needs and understand that this can be inconvenient for many users. To skip tracks or activate the voice assistant, you can customize Long Press control in the Shokz App. Please subscribe to us and stay tuned for further updates, and we’ll inform you as soon as we have a better solution. Thank you for your understanding and support. AfterShokzCHT

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Needs improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my open fit 2 pair for this new model and for some reason after a month using them the charging case does not charge them fully. I put them inside and plug the case to the wall and when I'm ready to use them next morning the battery percentage will say than there's only 20% left (which is the percentage i left it at tge night before) It will also give you weird noises like it's trying to reconnect and it disconnects and tries to reconnect on one side then the other will go to sleep, i mean the manual has no instructions on that part but i guess it's part of it behavior while wearing them. The base sounds great but the battery doesn't last that long and it will not be on standby the full 40 hours as advertised nor full 7 hours operating constantly.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. The recommended charging time is about 2 hours (for wireless charging is about 4 hours), it could be a manufacturer defect. We suggest to proceed with a replacement or return the earbuds.

      If you’re using a wireless charging pad, please make sure to remove the protective case and place the earbuds in the center of the wireless charging pad with the indicator light on.

      If you need further assistance or would like to proceed with a replacement or return, please reach out to our Customer Happiness Team or visit our website. Thank you for your understanding and support. AfterShokzCHT

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shokz wireless ear buds Great Item works well !! Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way better than the AirPods , definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    I wouldnt reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for listening music and good battery life but terrible microphone terrible for calls

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your Shokz. To improve your OpenDots ONE microphone, ensure proper fit (JointArc 0-30° angle), keep mic holes clean and use the Shokz App to enable "Microphone Noise Cancellation During Calls," check device audio settings to select the correct mic. If you find these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 4 out of 5 stars

    I loved the headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the autio on phone calls doesn’t sound the best so if you dont talk on the phone its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product better than the AirPods I’ve used for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fits great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a few to get use to it but once you do they work pretty well needs more power for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    not bad didnt fall off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sond when in place but if you are moving so are they

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dots by shokz.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine had an issue I had the (grey) But honestly beighish color not grey.i returned. Id say a bit pricey too. I went back to my openfit. Consider bringing price down and i may reconsider buying again. These were like wearing earrings over your ear. Made them painful. I am going to try tbe bose to see how theres fit. And volume.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing but the battery life is not that good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    One of the best open environment headphones.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several pairs of "open air" or "open environment" headphones, and these Shokz are one of the best ones. I have been using them every day for over a week. They have been perfect in almost every way. The best features of these headphones is that they can be used left or right. You can put them back in the case any way you want and they will automatically detect left and right. No more having to keep track. The case also features wireless charging, which I feel is a must have for any earbud style headphone. The battery life is very good on these as well. I wear them almost all day and charge them at night when I put them away. The case gives you about 3 full charges. The sound is excellent on the Shokz dots. I have had zero issues with any of my music sounding off or the tone being off. This can be the case with some open air headphones. I personally think that Shokz always puts sound first when it comes to their headphones. I love that I can still be alert to my surroundings while I am wearing these. I wear them all day and take calls on them as well. The sound quality on phone calls is also very good. The app is where you can get the most out of the headphones. You can adjust the touch controls, except for the play/pause feature. You can touch the headphones, or pinch the big end. I really feel that they are easy to use. You can also adjust the sound quality via the app and update the firmware. My only complaint is that they are not as comfortable as some of the other ring type headphones. They can sometimes move and cause some discomfort. I will then have to adjust them to a position that is correct and does not cause discomfort. Overall, I think these are very high quality headphones. I enjoy using them and they are easy to use. The sound quality and battery life is very good, and I do recommend them if you want open air headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not that comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried to save money and pick something not apple. i made the wrong choice

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of bass, and staying in place in ear.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base quality is not as pronounced as I would like. As well as the positioning of the earbuds consistly moves out of place. This causes me to have to continue adjusting earbuds in ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thse say they are supposed to last for 40 hours. They don't. They don't even last 8. How disappointing. I think I will return them. I found my old headphones. They work .

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Meh

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sound wasn't anything good of amazing. Bose's offering in this sector is only 29$ more but the sound quality and the ease of use of the app is miles better

    No, I would not recommend this to a friend