The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 715 reviews
Rated 5 out of 5 stars
Worth it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have AirPods and decided to try something else.. not noise canceling but I LOVE. best headphones!!
Hello- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your Shokz. To improve your OpenDots ONE microphone, ensure proper fit (JointArc 0-30° angle), keep mic holes clean and use the Shokz App to enable "Microphone Noise Cancellation During Calls," check device audio settings to select the correct mic. If you find these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Rated 3 out of 5 stars
Could be better
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are amazing but the battery life is not that good
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nicely packaged and charge up and hold that charge for a long time. The case is a nice size and fits well in the hand as well as in pockets or bag. Very sleek looking and the pairing and instructions were very clear.
These fit so nicely I almost forget they are there - no discomfort from in ear plastic or rubber plugs. Running or walking doesn't jostle them loose and they look cool.
The sound is great on calls, music or podcasts - bass when I want it, but clear mids and treble as well.
I know noise cancellation was all the rage for a long time and when it came out it was the new thing. The ability to still hear surroundings clearly is awefully nice too. I can hear the door bell, someone coming up on my left on a bike, or just people in the house trying to get my attention.
In a nutshell, these earbuds are very comfortable, they have excellent sound clarity without being tinny, and the ability to still experience ambient environmental sounds is actually a huge benefit - I can enjoy a podcast or some music and still be aware of what is happening around me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Shokz OpenDots ONE Earbuds are a great way to listen to music and take calls.
Highlights:
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They are ultra light weight
They have great responses. You can still hear great lows and mids while not being deep in your ear canal.
Battery life is more than adequate.
Review:
The first thing I have to mention is these are definitely the most comfortable earbuds I have ever worn. Sound quality is outstanding as well, I worried that the low frequencies would be lost because of the open ear concept, they are not. It is great to have this responsiveness while still being able to be present in your surroundings.
The controls are perfect, being able to pause/play, answer/end and volume up.down controls.
A single finger double tap - pauses/plays media or answers/ends cals
A two finger pinch on the barrel of the right earbud - turns volume up.
A two finger pinch on the barrel of the left earbud - turns volume down.
Battery life is robust and the case supports wireless charging.
I would recommend this to family and friends.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Comfortable yes but lost on the 1st hour of use bc they dont hold safely and correctly, and no one covers lost, so your lost on money shokz is not helping neither for refund or replacement. Do noy buy it
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a fan of Shokz, this was a huge letdown. The sound quality is decent for open-ear buds, but the comfort just isn't there. The drivers press against your ear canals, and you really start to feel it after about an hour.
The most frustrating part is the controls. Why can’t I customize them beyond just the third option? The double-tap and triple-tap are locked to the same function on both earbuds, and the third option only gives you a small list of commands to choose from. That leaves you with very limited control over your media, and to make it worse, the touch inputs are inconsistent. You often have to try multiple times just to perform a simple action.
Also, there’s no way to have volume control and skip/previous track at the same time. Adjusting the earbuds usually leads to accidental inputs, which gets annoying fast.
Honestly, the Soundcore Aerofit Clips are far better for $40 less ($70 less if you use the code ENJOY20 on Soundcore’s website). In terms of comfort, features, and sound quality, the Aero Clips are the better choice if you're into this new “clip” style.
Hi Josh- Shokz here! We're sorry to hear this has been your experience, and we greatly appreciate your feedback! The controls for switching songs and continuous volume adjustment can’t be set up simultaneously because the OpenDots ONE is designed not to distinguish between the left and right ears. Due to technical limitations, we currently can’t customize touch controls for a single earbud. Our product team is actively working on finding a better solution. We understand your needs and understand that this can be inconvenient for many users. To skip tracks or activate the voice assistant, you can customize Long Press control in the Shokz App. Please subscribe to us and stay tuned for further updates, and we’ll inform you as soon as we have a better solution. Thank you for your understanding and support.
Rated 1 out of 5 stars
Needs improvement.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded my open fit 2 pair for this new model and for some reason after a month using them the charging case does not charge them fully. I put them inside and plug the case to the wall and when I'm ready to use them next morning the battery percentage will say than there's only 20% left (which is the percentage i left it at tge night before)
It will also give you weird noises like it's trying to reconnect and it disconnects and tries to reconnect on one side then the other will go to sleep, i mean the manual has no instructions on that part but i guess it's part of it behavior while wearing them.
The base sounds great but the battery doesn't last that long and it will not be on standby the full 40 hours as advertised nor full 7 hours operating constantly.
Hi there- Shokz here! We're sorry to hear this has been your experience. The recommended charging time is about 2 hours (for wireless charging is about 4 hours), it could be a manufacturer defect. We suggest to proceed with a replacement or return the earbuds.
If you’re using a wireless charging pad, please make sure to remove the protective case and place the earbuds in the center of the wireless charging pad with the indicator light on.
If you need further assistance or would like to proceed with a replacement or return, please reach out to our Customer Happiness Team or visit our website. Thank you for your understanding and support.
Rated 5 out of 5 stars
Ear buds
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Shokz wireless ear buds Great Item works well !!
Would purchase again.