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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 279 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the OpenDots ONE Open-Ear earbuds, especially the great sound quality and comfortable fit. Many users appreciate the amazing battery life, seamless connectivity, and lightweight design. The control scheme is the only downside mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 279 reviews
  • Rated 3 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find them to be comfortable but after a while I noticed they started to lose their shape. They also constantly disconnect from my phone which is annoying but reconnect easily. I think for the price they do the job but could be better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband.its not too loud. Highly recommended this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool, I still need to learn about to receive calls and how to answer

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good not 200 dollar worthy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds felt good in my ears. However. This AI noise cancelations is horrible. On phone calls, the person on the other line hears the background clearer than me. Its teally unfortunate because these are some good earphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Kathy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been absolutely amazing for work. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Wear them to work and to jog! Perfect for all activities. Best headphones I’ve owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these since i use the more professional noise cancelling series. Sound quality is decent but not great; also noise cancelling is more than necessary feature. The thing I like about them is that they harder to lose because they clip on your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best bone condensing headphones. Very comfy and stays ob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice equipment. I use it daily for everyday tasks such as work and school. Amazing product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs better touch controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them, but the controls were not functional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Me...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned off while I was sleeping.... Probably work for other applications.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, perfect fit,recommend this 110 percent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    One of the best open environment headphones.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several pairs of "open air" or "open environment" headphones, and these Shokz are one of the best ones. I have been using them every day for over a week. They have been perfect in almost every way. The best features of these headphones is that they can be used left or right. You can put them back in the case any way you want and they will automatically detect left and right. No more having to keep track. The case also features wireless charging, which I feel is a must have for any earbud style headphone. The battery life is very good on these as well. I wear them almost all day and charge them at night when I put them away. The case gives you about 3 full charges. The sound is excellent on the Shokz dots. I have had zero issues with any of my music sounding off or the tone being off. This can be the case with some open air headphones. I personally think that Shokz always puts sound first when it comes to their headphones. I love that I can still be alert to my surroundings while I am wearing these. I wear them all day and take calls on them as well. The sound quality on phone calls is also very good. The app is where you can get the most out of the headphones. You can adjust the touch controls, except for the play/pause feature. You can touch the headphones, or pinch the big end. I really feel that they are easy to use. You can also adjust the sound quality via the app and update the firmware. My only complaint is that they are not as comfortable as some of the other ring type headphones. They can sometimes move and cause some discomfort. I will then have to adjust them to a position that is correct and does not cause discomfort. Overall, I think these are very high quality headphones. I enjoy using them and they are easy to use. The sound quality and battery life is very good, and I do recommend them if you want open air headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Mid level sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume level and sound quality weren’t what I had hoped. The fit was secure and only bothered me after lengthy sessions. The bluetooth wasn’t reliable. There were times that they wouldn’t connect to my phone and other times that they wouldn’t disconnect prohibiting me from using my phone with a different product. I have 2 stars because i think the price demands a better product overall.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Thank you for reaching out to us! We're sorry to hear this has been your experience. Here are a few steps you can try to resolve the issue:

      Reset reset your OpenDots ONE:
      1) Place both earbuds into the charging case.
      2) Press and hold the function button on the charging case for 15 seconds. Once the orange light on the case flashes for 5 seconds and then turns off, indicating the reset is complete.
      3) Once the indicator light flashes orange and green, the earbuds are ready to pair and use.

      Please note that resetting the earbuds will erase the paired device list and restore all settings to their defaults.

      There is also a phone setting that may resolve the low volume issue.
      -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone.
      -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it

      We also recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenDots ONE.

      If the issue persists after trying these steps, please let us know, and we can assist you further. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it definitely there better. M

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the open run pro 2's and while the sound quality is slightly better on those, the base is definitely better on these. A great addition to the shokz lineup

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great earbuds

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds iv ever used. I prefer this over the AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Upgraded from the older version that have had for almost a year now and so far am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Dots One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best product for anywhere use in my live recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with these and I take them everywhere I go to any occasion.

    I would recommend this to a friend