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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 279 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the OpenDots ONE Open-Ear earbuds, especially the great sound quality and comfortable fit. Many users appreciate the amazing battery life, seamless connectivity, and lightweight design. The control scheme is the only downside mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 279 reviews
  • Rated 4 out of 5 stars

    I loved the headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the autio on phone calls doesn’t sound the best so if you dont talk on the phone its great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not that comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried to save money and pick something not apple. i made the wrong choice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thes are amazing i havent taken them out since i bought them... i love shokz products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Needs improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my open fit 2 pair for this new model and for some reason after a month using them the charging case does not charge them fully. I put them inside and plug the case to the wall and when I'm ready to use them next morning the battery percentage will say than there's only 20% left (which is the percentage i left it at tge night before) It will also give you weird noises like it's trying to reconnect and it disconnects and tries to reconnect on one side then the other will go to sleep, i mean the manual has no instructions on that part but i guess it's part of it behavior while wearing them. The base sounds great but the battery doesn't last that long and it will not be on standby the full 40 hours as advertised nor full 7 hours operating constantly.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. The recommended charging time is about 2 hours (for wireless charging is about 4 hours), it could be a manufacturer defect. We suggest to proceed with a replacement or return the earbuds.

      If you’re using a wireless charging pad, please make sure to remove the protective case and place the earbuds in the center of the wireless charging pad with the indicator light on.

      If you need further assistance or would like to proceed with a replacement or return, please reach out to our Customer Happiness Team or visit our website. Thank you for your understanding and support. AfterShokzCHT

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing sound, lightweight & great battery life.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shokz OpenDots ONE Earbuds are a great way to listen to music and take calls. Highlights: . They are ultra light weight They have great responses. You can still hear great lows and mids while not being deep in your ear canal. Battery life is more than adequate. Review: The first thing I have to mention is these are definitely the most comfortable earbuds I have ever worn. Sound quality is outstanding as well, I worried that the low frequencies would be lost because of the open ear concept, they are not. It is great to have this responsiveness while still being able to be present in your surroundings. The controls are perfect, being able to pause/play, answer/end and volume up.down controls. A single finger double tap - pauses/plays media or answers/ends cals A two finger pinch on the barrel of the right earbud - turns volume up. A two finger pinch on the barrel of the left earbud - turns volume down. Battery life is robust and the case supports wireless charging. I would recommend this to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shokz wireless ear buds Great Item works well !! Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product better than the AirPods I’ve used for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Control scheme
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best overall air conduction buds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a runner, I’ve been a fan of open-ear headphones for a while, and while I love bone conduction models, the sound quality is good, but nowhere near great. Shokz has been hard at work to improve this in their open-ear offerings, first with the Open Run Pro 1&2 models, then with OpenFit, and now with the new Opendots One. The Opendots are different than anything else Shokz offers, and are the latest entry into the world of clip-on earbuds. Pros: • Super lightweight and comfortable for extended wearing • Excellent sound quality, rivaling some in-ear buds • Great battery life • Very secure fit, good for active lifestyles • Wireless charging Cons: • Expensive • Good water and dust resistance, but not water or dust proof Let’s deal with the top areas that I think make the difference for ear buds, then I’ll address the usage profiles where the Opendots would be a good pick. Comfort – this is a big one for me, because if they’re not comfortable, then I won’t be wearing them. I am a big fan of the neckband style of bone conduction headphones, but I’ll admit they’re a little annoying when used with glasses. The ear cuff style employed by the Opendots is great for use with glasses, as they’re completely out of the way of glasses, similar to in-ear buds. The main concern with the clip-on style is ear soreness, or fatigue at the points where the cuff touches the ear. As with their other models, Shokz uses titanium and soft silicone to make these very comfortable. Unlike other clip-ons that use hard plastic, the Opendots are flexible and comfortable. As with anything that touches the ear for any length of time, I had to shift them from time to time, but I had no problem wearing them for hours at a time. They are also totally secure, and did not budge at all during my run. Sound quality – this is where the Opendots really shine! These are quite possibly the best sounding earbuds that Shokz has yet produced, and they’re actually better than some in-ear buds as well. As I’ve found with the other “air conduction” models from Shokz, these have have a wider sound stage and a very enjoyable overall sound signature. There are several preset EQ options such as standard, vocal, bass boost and treble boost, as well as a 5-band custom EQ. These are good enough that I found myself putting them in just to listen to my music, something I never did with bone conduction, which I have for use while running. Call quality is excellent, on par with any of the top-shelf alternatives. Features – the Opendots feature touch controls, and these may be done in two ways. First, you can tap the band that connects the battery to the bud, just like you would with any other touch-sensitive earbud, or you can tap the battery compartment that sits behind your ear. You can also squeeze or double-squeeze the battery compartment. I found these squeezes to be more dependable than tapping the band, which were sometimes ignored. Taps can be used to play/pause, accept or reject/end calls, and raise/lower volume (long press). Unfortunately, there isn’t any way to customize what taps do, and I would have liked to be able to skip forward or back in my playlist. The app does have a place to customize the taps, but currently all you can do is turn them on or off. Hopefully that will be rectified in a future update. Something unique to the Opendots is that it doesn’t matter which earbud goes in which ear. They sense when they’re properly positioned, as well as which ear they’re in, so you don’t have to worry about keeping them in the right ear or placed in the right spot in the charging case. Speaking of the case, it is small and fits easily in a pocket, and it supports wireless charging, in addition to USB-C. Battery life is great. I didn’t use them long enough continuously to drain the battery, but I never had to worry about running out of power. So, who are these for? As a runner, I don’t think you can do better than pure bone conduction (without an “air conduction” speaker). I say that because I sweat a lot and bone conduction models are often waterproof, or nearly so. Since the Opendots use tiny speaker drivers, they are by design more open to their surroundings. Shokz rates these at IP54, which means they’re water and dust resistant, but not water and dust proof. If you don’t sweat a lot or run in dusty environments, that would be plenty for you, and it’s enough for me too during the colder months of the year, but I probably won’t use them for running during the summer. That said, they are extremely secure, and I had no worries that they would fall out. In fact, they don’t move at all, so if you have difficulty with traditional earbuds when they get sweaty, that’s not an issue with the Opendots. I would position the Opendots as all-around earbuds than can also be used for exercise as long as they won’t get too wet. That means wearing them around the house and using them for calls, meetings, and music, while preserving the ability to hear what’s going on around you when you need to do that, then going to the gym or for a walk/run. They’re comfortable enough to be your everyday buds, and sound good enough to use them for whatever you need. As with any open-ear style bud, too much exterior noise can drown out what you’re listening to, so if you need full-blown active noise cancellation and isolation, these aren’t the buds for you. The market for ear cuff-style buds is growing rapidly. There are much cheaper options available, as well as those that cost a lot more. Build quality and performance put these in the premium category, in my opinion, but you’ll have to decide if that’s worth the price difference over cheaper competitors. It's crucial to understand how you want to use these before you get them, or you may not be happy. Sound quality is really, really good, but if you don’t care about situational awareness, you’re probably better off with high-quality in-ear monitors. If, like me, you prefer not to have your ear canal filled up, then give these a try. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Comfortable with Great Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like open ear clip on earbuds. To me, they are very comfortable and give me the perfect combination of listening to my music but still allowing me to be connected to the outside world. I've seen various manufacturers jump on this open ear clip on earbud design and was excited to try this out. I'm familiar with the Shokz brand name but this is the first time being an owner of their products. The packaging wasn't too surprising. Inside the recyclable box you obviously get the earbuds in their case and a short USB-C to USB-C cable. I was pleased to find no plastic battery saver tab that I would need to pull off of the earbuds before first use/charging. Also, included in the box is a small stack of papers that include warranty, quick use and normal legal stuff. Some quick facts: you can charge the case using USB-C cable where the port is on the bottom, or you can charge wirelessly. You get 10 hours of audio on the earbuds and the case gives you 30 more hours of charge time. In a first for me, the earbuds can be used inter-changeably. In other words, the right or left earbud can fit on your right or left ear. This was a little bit of a selling point for me. Just a few years ago, some earbuds were not true wireless. You couldn't just listen to one earbud without having the primary earbud in. These OpenDot One earbuds are truly wireless and can be used interchangeably. In fact, there are no markings on the earbuds to indicate left or right. But I kinda wish they did mark them in some way for two reasons. In some immersive audio experiences you want things to pan from left to right or vice versa. If you don't have the correct earbud in the correct ear, it can throw things off. Second, there is a "Find my Earbuds" feature where you can ping either your left or right earbud. It's only a minor inconvenience if you ping the wrong one first, but you do have a 50/50 chance. I have a couple problems with the overall packaging. 1. The case top and bottom are rounded. Sometimes I don’t want to lay the case down, I want it to sit up and you can barely do that because there is a USB-C port on the bottom so you have to balance it just so to get it to sit. However, if you open the case, it won't sit up anymore because it's no longer balanced. 2. In order to use the Shokz app to apply a firmware update or adjust the earbuds, you have to register using the serial number. That serial number is on the back of the Warranty Card inside the original packaging. I almost tossed out all the packaging before setting up the app, so I would have been out of luck with that. Speaking of the Shokz app, I have a couple more nit-picks on that. The earbuds come with Dolby Audio turned off by default. You have to go into the Shokz app to turn it on. Similar with the Multi-Point Bluetooth Pairing. Again, you have to go into the Shokz app to turn it on. Pairing these earbuds to my phone was very easy without the Shokz app. Open the case, press and hold the round button on the back of the case until the indicator light on the front of the case flashes between colors and then you can go into Bluetooth pairing on your phone it was recognized quickly. These Shokz OpenDot One earbuds are very nice. They have just the right amount of spring tension to hold the earbuds around my ear without my outer ear feeling pinched. I can shake my head and I feel like they are secure and don’t move. The audio is great. The Shokz app allows me to customize the sound experience. I've played some music for hours and I don't feel any fatigue. Also, within the Shokz app you can learn about the touch controls. There are touch controls that are default and then there is one customizable touch (two finger long press). I would have liked the ability to customize more of the touch controls, but what I have now is fine. It will take me a little bit more time to adjust to these touch controls, but in the meantime, I'll just adjust it on my phone. Overall, these OpenDot One earbuds are very comfortable and deliver great sound. They've quickly become my first pick earbuds for day-to-day use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of bass, and staying in place in ear.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base quality is not as pronounced as I would like. As well as the positioning of the earbuds consistly moves out of place. This causes me to have to continue adjusting earbuds in ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not the perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they're sitting correctly and not slipping, the sound quality is great. But the tapping is so off and the fact that I have to adjust them to sit correctly in my ear to hear them is rather annoying. It shouldn't be this hard to use earbuds.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there-Shokz here! Thank you for your valuable feedback. We've received similar concerns from many of our customers, and we completely understand how inconvenient this issue can be for users.

      Our product team is giving this matter their full attention, and we’re pleased to inform you that a new firmware update addressing this issue is scheduled to be launched soon. We recommend turning on notifications of the Shokz App to stay informed about the latest updates.

      We truly appreciate your patience and understanding. Please let us know if you have any questions. AfterShokzCHT

  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    One of the best clip on earphones on the market

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very low expecation for open anything earbuds. And to be a clip on to boot, I really did not have high hopes for good audio. I was mistaken! The drivers actually deliver some solid and serious sound! I am not sure if it's the Dolby setting but the overall sound has more body than I thought it would have. I expected it to be tinny and very quiet. The box has a very minimal items. Nothing more than a shortie USB C to USB C to charge it. Oh and I fogot this has wireless charging! A neat feature, but I guess I would use it if I was out and about and needed to reverse charge from my pixel phone. But I normally do not use wireless charging on earbuds. The shokz app they recommend you using is average. I like there's a customizable EQ, but whenever you edit anything, the earbuds turn off and on, like a soft reboot of sorts. Kind of annoying. But once you have it set or use one of the presets, it sounds great. The bass is just enough but not like in ear buds but it's good enough. And also gets loud enough too. The touch gestures take a little bit to get used to. Especially the pinch on each side to lower and increase volume. However, on my phone changing the volume of the headset only changes the headset and not my phone, which is weird because when I also paired it with my PC, the volume changed the computer system's volume, not the headphones. Also in my initial use after a firmware update, the headset touch controls did not work until I toggled some settings to wake up the connection. I am pretty sure that's just a software issue. One thing I cannot forgive is that there is no Left or Right side indicators. You would think they would because they have assigned controls for each side, like increase volume pinch on the right and decrease pinch on the left. When I initially tried it, I actually had it backwards! This is one gripe that I will deduct a star rating for, well that along with the soft reboot when changing EQ settings. The battery is decent and charging is pretty quick. When doing some light stretching, I could easily wear them and perform the stretches without issues, no fear of the clips to shake off. Would I recommend them? Yes! But if you need to determine the left or right side, it's a toss up. The site says you can use them interchangeably but why assign the sides?? Other than that and the slight reboot when changing settings on the EQ, it's a one of the better sounding clips I have heard.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Meh

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound wasn't anything good of amazing. Bose's offering in this sector is only 29$ more but the sound quality and the ease of use of the app is miles better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth buying at Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that Best Buy sells this $10 more expensive in some areas and without including the carrying case included by other sellers is not worth buying it here. The leather case is necessary in order to avoid losing the earbuds from time to time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great when they worked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these and they were great until they completely stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Clear sound, comfortable fit, nice ambient awarene

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nicely packaged and charge up and hold that charge for a long time. The case is a nice size and fits well in the hand as well as in pockets or bag. Very sleek looking and the pairing and instructions were very clear. These fit so nicely I almost forget they are there - no discomfort from in ear plastic or rubber plugs. Running or walking doesn't jostle them loose and they look cool. The sound is great on calls, music or podcasts - bass when I want it, but clear mids and treble as well. I know noise cancellation was all the rage for a long time and when it came out it was the new thing. The ability to still hear surroundings clearly is awefully nice too. I can hear the door bell, someone coming up on my left on a bike, or just people in the house trying to get my attention. In a nutshell, these earbuds are very comfortable, they have excellent sound clarity without being tinny, and the ability to still experience ambient environmental sounds is actually a huge benefit - I can enjoy a podcast or some music and still be aware of what is happening around me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic bone conduction ear buds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a tech enthusiast who loves trying new audio gadgets, the Shokz OpenDots ONE caught my attention as soon as they launched. I’ve been testing these wireless open-ear earbuds for a few weeks, using them during runs, bike rides, and even at the office, and I have to say they live up to the hype. First off, the design is unlike typical earbuds – OpenDots ONE are clip-on open-ear buds that sit just outside your ear canal, so your ears stay completely open. Shokz is known for bone conduction headsets, but interestingly the OpenDots ONE use air conduction with their DirectPitch™ technology rather than bone conduction. In practice, that means each bud has a tiny speaker that directs sound toward your ear, and clever venting to minimize what others around you can hear. The result? You get music and podcasts that sound surprisingly full while still being fully aware of your surroundings. On my first run with these, it was almost eerie (in a good way) – I could hear the traffic and birds, yet I also had a soundtrack playing clearly. For safety and situational awareness, this open-ear style is a game-changer. No more choosing between hearing my music and hearing the world around me. Comfort and fit are outstanding with the OpenDots ONE. Each earbud is super light at just 6.5 grams, and they use a flexible nickel-titanium arc that gently clips around the back of your outer ear. I was worried they might pinch or bounce, but after adjusting them the first time, they’ve proven to be extremely secure and forgettably comfortable. I’ve done intense workouts and even shook my head upside down – these buds don’t budge. The soft silicone on the clip helps them grip without slipping or hurting. I often wear them for hours at work, and because nothing is plugging my ear, there’s zero ear fatigue or pressure. It’s actually easy to forget you have them on; more than once I caught myself reaching up to check if they were still there. Another neat aspect: there’s no left/right labeling – each bud can go on either ear, and they automatically detect which ear they’re on and adjust stereo accordingly. So you can pop either one on any side and it just works. This interchangeable design is convenient when you’re in a hurry, and it means if you ever lose one bud, the remaining one isn’t locked to just “left” or “right” use. Now, onto sound quality – which honestly surprised me. I knew open-ear earbuds would likely have weaker bass than in-ear models (since they don’t seal in your ear), but Shokz employed something called BassEnhancer (Bassphere) techand even support Dolby Audio processing. The result is that music has a rich, well-balanced sound for this style of headphone. The mids and highs are clear and crisp – vocals and instruments come through nicely. The bass is present and punchy enough; you won’t get the skull-rattling sub-bass of sealed earbuds, but for most music genres it’s satisfying and not tinny. Enabling Dolby Audio in the Shokz app actually widens the soundstage and adds depth – I was skeptical, but when I toggled it on, my playlist definitely sounded more immersive (and it didn’t seem to hurt battery life either). I’d describe the audio as “open and natural.” At 50-60% volume, I can enjoy my music even jogging by a moderately busy street. If it gets very loud around you, you might need to push the volume higher, but in normal environments these perform great. And because of the DirectPitch™ tech that reduces sound leakage, I tested this by sitting next to my wife at home – at my normal volume she barely heard a whisper of what I was playing. So they won’t noticeably annoy people nearby (as long as you’re not blasting them at max volume). Speaking of the app and controls, the Shokz app lets you customize the touch controls and EQ, which is great because the on-device controls have a bit of a learning curve. By default, you can tap the flat surface on the bud to play/pause or answer calls, and you can do a two-finger “pinch” on the bud (gripping it) for another function. Out of the box, one-finger tap was play/pause and two-finger pinch was volume control. I personally reconfigured the gestures (the app allows different presets) so that pinch skips tracks instead. Once you figure out where to tap or pinch (the area is a combination of the little battery pod and the arc – Shokz calls part of it the JointArc), it becomes second nature. It’s not quite as straightforward as a physical button, but it keeps the buds sleek and I do like that there’s no accidental brushing since a deliberate pinch is needed for some actions. Also worth noting: these earbuds have in-ear detection – if you take one off, it auto-pauses your music, which is neat. They also come with a nice compact charging case (oval-shaped, matches the two-tone black/gray earbuds) that supports wireless charging. I often just drop the case on my Qi charger at the end of the day, and it juices up without any cable fumbling. Battery life on the OpenDots ONE is excellent. Each earbud can last up to 10 hours on a single charge, and the case provides about 3 additional full charges for up to 40 hours total listening time. In my use, I typically charge the case once a week and I’ve never run the buds themselves dry in a single day – the longest I used them continuously was about 8 hours (work day with mixed calls and music), and they still had some juice left. Having that much runtime is liberating, especially compared to many true wireless earbuds that only give 5-6 hours per charge. If you do somehow run low, a 10-minute quick charge gives about 2 hours of playtime, which has saved me on one occasion when I forgot to charge them overnight before a jog. And as mentioned, the case even does wireless charging, which many earbuds at this price don’t include – I appreciate that touch of convenience. The case itself is pocketable and has a sturdy hinge and magnet; it’s a little larger than an AirPods Pro case, but still fine in a pocket or bag. Another positive for an active lifestyle: these buds are IP54 water-resistant, so sweat and light rain are non-issues. I’ve run in drizzly weather and of course soaked them in sweat during workouts – no problems at all. I just wipe them off after. I probably wouldn’t swim with them (and they’re not rated for submersion), but for general outdoor and gym use, they’re built for it. To sum up my experience, the Shokz OpenDots ONE have become my go-to daily earbuds for anything where I want to remain aware of my surroundings or avoid ear fatigue. They are fantastic for outdoor activities – running, cycling, hiking – because I can hear oncoming cars, people, or nature sounds clearly while still enjoying my music. In the office, I’ve found them great for background music; I can still hear if someone comes up to ask me a question. They also alleviate that weird isolation feeling you get with noise-cancelling buds – sometimes I forget I have them on. Of course, they’re not a one-size-fits-all solution: if I’m on a plane or in a very noisy environment, I’d opt for traditional noise-cancelling earbuds instead, since open-ear can’t drown out loud external noise. And if you demand heavy bass or absolute audio fidelity in a silent environment, an in-ear or over-ear set will outperform these. But as a techie who values innovation, I think Shokz nailed the purpose of OpenDots ONE. Below, I’ve listed some pros and cons to highlight where these earbuds shine and where they have limitations: Pros: - All-day comfort and secure fit: Ultra-light (6.5g each) and clever clip design – they stay put during intense workouts and you hardly feel them. No ear canal pressure at all. - Open-ear awareness: You can hear ambient sounds 100% of the time, which is safer for outdoor use and more natural for conversations. Great for runners, cyclists, and office wear. - Impressive sound for open-ear: Clear and balanced audio with Dolby Audio support for a wider soundstage. Bass is decent given the design, and sound leakage is minimal thanks to DirectPitch tech. - Excellent call quality: Dual mics with noise reduction make your voice loud and clear even in noisy environments. No complaints from people on the other end of my calls. - Robust battery life: ~10 hours per charge and up to 40 hours with the case. Plus convenient quick-charge (2 hours playback from 10 min charge) and wireless charging support. - Advanced features: Multipoint Bluetooth pairing (connect two devices at once), wear detection for auto pause, customizable touch controls via app, and IP54 sweat/weather resistance for workouts. Cons: - No passive noise isolation: In loud environments (e.g. busy trains, airplanes), you’ll hear everything around you, which can make it hard to listen unless you increase volume (not ideal). They’re purpose-built for open situations, not noise cancelling. - Bass and volume limitations: While sound is great for what they are, the low-end isn’t as powerful as closed earbuds, and max volume might fall short if you’re in extremely noisy settings or are a bass enthusiast. - Controls learning curve: The tap/pinch touch controls take a bit of practice, and some might prefer physical buttons. You’ll want to use the app to fine-tune controls and sound to your liking. - Pricey for earbuds: At around $199, they’re an investment. You can find cheaper wireless earbuds, but they won’t have this open-ear tech. (On the flip side, the direct competitor from Bose is even more expensive, so Shokz is actually reasonable in that context.) - Specific use case: These are ideal for people who need situational awareness; if you primarily listen in quiet places and want immersive sound or active noise cancellation, these wouldn’t be your daily drivers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable, for the price there's better options out there.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. To wear the Shokz OpenDots ONE comfortably, pinch the joint arc, place the speaker against your ear's inner ridge, and the battery behind your ear, adjusting the angle so the arc is slightly downward and not too tight. Avoid overbending the joint arc and ensure the speaker isn't inside the ear canal. If these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Mmmmnot great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like it the quality is bad, it disconnects by itself

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenDots ONE. In this case, we'd suggest a manual reset of the headphones. We also recommend ensuring that the latest firmware version has been updated via the Shokz app. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT