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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 889 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the OpenDots ONE Open-Ear Earbuds, particularly praising the sound quality, comfort, and fit. Many users also appreciate the long battery life and seamless connectivity. The design and lightweight feel are also well-received, while some find the control scheme could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 889 reviews
  • Rated 5 out of 5 stars

    AKIF A.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product, love it. But not for subway uses or loud outdoor uses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were fine, but I just didn’t like the clip on style as much for my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do what theyre supposed to and fit great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Decent volume. Of course they are not noise cancelling thats not what these are for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay set of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works if you want to hear around you. They do tend to slip after a while on you ear and you have to readjust them often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gym earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best earbuds if you're active or have problems fitting earbuds in your ear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though they are open ear clip headphones it doesn't reduce the sounds and volume

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I have the open run pro 2's and while the sound quality is slightly better on those, the base is definitely better on these. A great addition to the shokz lineup

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hardly worked. The volume was low and connection a bit shoddy. Maybe they are fake like the airpods I bought from Best Buy a few months ago. I don't know why I keep thinking Best Buy represents good products.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenDots ONE. We also recommend resetting your Shokz.

      There is also a phone setting that may resolve any low volume issues.
      1. Turn Off Volume Limit Settings
      For iPhone: Go to Settings > Sounds & Haptics > Headphone Safety, switch off the Reduce Loud Audio feature.
      For Samsung: Go to Settings > Sounds and Vibration > Volume, click More, and turn off Media Volume Limit.
      For other Android phones: Go to the Bluetooth Settings on the phone, find the headphones and make sure that the Absolute Volume feature is switched on for them.

      If the issue persists, all Shokz come with a two-year warranty. Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    open spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are convenient if you need something that you can also hear outside noise from. but the level of sound wasnt good enough for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ear clips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear clips. The sound is great, only issue is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for sleep

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to sleep at night without disturbing my spouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz open ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice open box bluetooth ear buds. Good condition overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds that I’ve ever purchased to date , I recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes them but hurts her ears after awhile. Overall pretty nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchased as a gift, and the recipient reports being pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Wear them to work and to jog! Perfect for all activities. Best headphones I’ve owned.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is excellent. Sound quality demising and it is hard to hear. Unit connects with Bluetooth and will overtake other devices even when earbuds are in the closed case.

    I would recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenDots ONE. We then suggest resetting your Shokz. If the issue persists, all Shokz come with a two-year warranty. Please visit our website to submit a warranty claim. If you decide these are not a good fit for you, we kindly ask that you reach out to Best Buy's Customer Service directly to learn of their return policy. Thank you. AfterShokzCHT

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband.its not too loud. Highly recommended this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool, I still need to learn about to receive calls and how to answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Kathy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been absolutely amazing for work. I would highly recommend.

    I would recommend this to a friend