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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 915 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the amazing sound quality of the product. Additionally, the product fits well, even for users who wear glasses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 915 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, highly recommended, best headaches so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for both workouts and for everyday activities. I really enjoy using them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good not 200 dollar worthy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds felt good in my ears. However. This AI noise cancelations is horrible. On phone calls, the person on the other line hears the background clearer than me. Its teally unfortunate because these are some good earphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for music, bad for phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great while listening to music as well as when taking calls but I’ve been told by those whom I call that the microphone quality took a nose dive maybe two weeks after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for the gym and they work wonderfully for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AKIF A.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product, love it. But not for subway uses or loud outdoor uses.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t sound that great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort and ease of operation are very good but the sound and bass are very low even by open ear standards. Even adjusting the settings in the app didn’t help much. Overall not satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They do what theyre supposed to and fit great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Decent volume. Of course they are not noise cancelling thats not what these are for

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I have the open run pro 2's and while the sound quality is slightly better on those, the base is definitely better on these. A great addition to the shokz lineup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were fine, but I just didn’t like the clip on style as much for my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gym earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best earbuds if you're active or have problems fitting earbuds in your ear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though they are open ear clip headphones it doesn't reduce the sounds and volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ear clips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear clips. The sound is great, only issue is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for sleep

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to sleep at night without disturbing my spouse.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hardly worked. The volume was low and connection a bit shoddy. Maybe they are fake like the airpods I bought from Best Buy a few months ago. I don't know why I keep thinking Best Buy represents good products.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenDots ONE. We also recommend resetting your Shokz.

      There is also a phone setting that may resolve any low volume issues.
      1. Turn Off Volume Limit Settings
      For iPhone: Go to Settings > Sounds & Haptics > Headphone Safety, switch off the Reduce Loud Audio feature.
      For Samsung: Go to Settings > Sounds and Vibration > Volume, click More, and turn off Media Volume Limit.
      For other Android phones: Go to the Bluetooth Settings on the phone, find the headphones and make sure that the Absolute Volume feature is switched on for them.

      If the issue persists, all Shokz come with a two-year warranty. Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Shokz open ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice open box bluetooth ear buds. Good condition overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds that I’ve ever purchased to date , I recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay set of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works if you want to hear around you. They do tend to slip after a while on you ear and you have to readjust them often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Wear them to work and to jog! Perfect for all activities. Best headphones I’ve owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchased as a gift, and the recipient reports being pleased.

    I would recommend this to a friend