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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 889 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the OpenDots ONE Open-Ear Earbuds, particularly praising the sound quality, comfort, and fit. Many users also appreciate the long battery life and seamless connectivity. The design and lightweight feel are also well-received, while some find the control scheme could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 889 reviews
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shokz wireless ear buds Great Item works well !! Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way better than the AirPods , definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I loved the headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the autio on phone calls doesn’t sound the best so if you dont talk on the phone its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product better than the AirPods I’ve used for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing but the battery life is not that good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a few to get use to it but once you do they work pretty well needs more power for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    not bad didnt fall off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sond when in place but if you are moving so are they

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dots by shokz.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine had an issue I had the (grey) But honestly beighish color not grey.i returned. Id say a bit pricey too. I went back to my openfit. Consider bringing price down and i may reconsider buying again. These were like wearing earrings over your ear. Made them painful. I am going to try tbe bose to see how theres fit. And volume.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not that comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried to save money and pick something not apple. i made the wrong choice

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    One of the best open environment headphones.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several pairs of "open air" or "open environment" headphones, and these Shokz are one of the best ones. I have been using them every day for over a week. They have been perfect in almost every way. The best features of these headphones is that they can be used left or right. You can put them back in the case any way you want and they will automatically detect left and right. No more having to keep track. The case also features wireless charging, which I feel is a must have for any earbud style headphone. The battery life is very good on these as well. I wear them almost all day and charge them at night when I put them away. The case gives you about 3 full charges. The sound is excellent on the Shokz dots. I have had zero issues with any of my music sounding off or the tone being off. This can be the case with some open air headphones. I personally think that Shokz always puts sound first when it comes to their headphones. I love that I can still be alert to my surroundings while I am wearing these. I wear them all day and take calls on them as well. The sound quality on phone calls is also very good. The app is where you can get the most out of the headphones. You can adjust the touch controls, except for the play/pause feature. You can touch the headphones, or pinch the big end. I really feel that they are easy to use. You can also adjust the sound quality via the app and update the firmware. My only complaint is that they are not as comfortable as some of the other ring type headphones. They can sometimes move and cause some discomfort. I will then have to adjust them to a position that is correct and does not cause discomfort. Overall, I think these are very high quality headphones. I enjoy using them and they are easy to use. The sound quality and battery life is very good, and I do recommend them if you want open air headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of bass, and staying in place in ear.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base quality is not as pronounced as I would like. As well as the positioning of the earbuds consistly moves out of place. This causes me to have to continue adjusting earbuds in ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thse say they are supposed to last for 40 hours. They don't. They don't even last 8. How disappointing. I think I will return them. I found my old headphones. They work .

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Meh

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sound wasn't anything good of amazing. Bose's offering in this sector is only 29$ more but the sound quality and the ease of use of the app is miles better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not the perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they're sitting correctly and not slipping, the sound quality is great. But the tapping is so off and the fact that I have to adjust them to sit correctly in my ear to hear them is rather annoying. It shouldn't be this hard to use earbuds.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there-Shokz here! Thank you for your valuable feedback. We've received similar concerns from many of our customers, and we completely understand how inconvenient this issue can be for users.

      Our product team is giving this matter their full attention, and we’re pleased to inform you that a new firmware update addressing this issue is scheduled to be launched soon. We recommend turning on notifications of the Shokz App to stay informed about the latest updates.

      We truly appreciate your patience and understanding. Please let us know if you have any questions. AfterShokzCHT

  • Rated 3 out of 5 stars

    Not for Me...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned off while I was sleeping.... Probably work for other applications.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    allergic reaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the earbuds at first, but after a few weeks I developed what seems like an allergic reaction to the rubber tips (itching and skin peeling). Sadly, I’m now outside the return window and am trying to figure out what to do.

    I would recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. Please reach out to our Customer Happiness Team so we may further assist you. Thank you! AfterShokzCHT

  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Clear sound, comfortable fit, nice ambient awarene

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nicely packaged and charge up and hold that charge for a long time. The case is a nice size and fits well in the hand as well as in pockets or bag. Very sleek looking and the pairing and instructions were very clear. These fit so nicely I almost forget they are there - no discomfort from in ear plastic or rubber plugs. Running or walking doesn't jostle them loose and they look cool. The sound is great on calls, music or podcasts - bass when I want it, but clear mids and treble as well. I know noise cancellation was all the rage for a long time and when it came out it was the new thing. The ability to still hear surroundings clearly is awefully nice too. I can hear the door bell, someone coming up on my left on a bike, or just people in the house trying to get my attention. In a nutshell, these earbuds are very comfortable, they have excellent sound clarity without being tinny, and the ability to still experience ambient environmental sounds is actually a huge benefit - I can enjoy a podcast or some music and still be aware of what is happening around me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing sound, lightweight & great battery life.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shokz OpenDots ONE Earbuds are a great way to listen to music and take calls. Highlights: . They are ultra light weight They have great responses. You can still hear great lows and mids while not being deep in your ear canal. Battery life is more than adequate. Review: The first thing I have to mention is these are definitely the most comfortable earbuds I have ever worn. Sound quality is outstanding as well, I worried that the low frequencies would be lost because of the open ear concept, they are not. It is great to have this responsiveness while still being able to be present in your surroundings. The controls are perfect, being able to pause/play, answer/end and volume up.down controls. A single finger double tap - pauses/plays media or answers/ends cals A two finger pinch on the barrel of the right earbud - turns volume up. A two finger pinch on the barrel of the left earbud - turns volume down. Battery life is robust and the case supports wireless charging. I would recommend this to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic bone conduction ear buds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a tech enthusiast who loves trying new audio gadgets, the Shokz OpenDots ONE caught my attention as soon as they launched. I’ve been testing these wireless open-ear earbuds for a few weeks, using them during runs, bike rides, and even at the office, and I have to say they live up to the hype. First off, the design is unlike typical earbuds – OpenDots ONE are clip-on open-ear buds that sit just outside your ear canal, so your ears stay completely open. Shokz is known for bone conduction headsets, but interestingly the OpenDots ONE use air conduction with their DirectPitch™ technology rather than bone conduction. In practice, that means each bud has a tiny speaker that directs sound toward your ear, and clever venting to minimize what others around you can hear. The result? You get music and podcasts that sound surprisingly full while still being fully aware of your surroundings. On my first run with these, it was almost eerie (in a good way) – I could hear the traffic and birds, yet I also had a soundtrack playing clearly. For safety and situational awareness, this open-ear style is a game-changer. No more choosing between hearing my music and hearing the world around me. Comfort and fit are outstanding with the OpenDots ONE. Each earbud is super light at just 6.5 grams, and they use a flexible nickel-titanium arc that gently clips around the back of your outer ear. I was worried they might pinch or bounce, but after adjusting them the first time, they’ve proven to be extremely secure and forgettably comfortable. I’ve done intense workouts and even shook my head upside down – these buds don’t budge. The soft silicone on the clip helps them grip without slipping or hurting. I often wear them for hours at work, and because nothing is plugging my ear, there’s zero ear fatigue or pressure. It’s actually easy to forget you have them on; more than once I caught myself reaching up to check if they were still there. Another neat aspect: there’s no left/right labeling – each bud can go on either ear, and they automatically detect which ear they’re on and adjust stereo accordingly. So you can pop either one on any side and it just works. This interchangeable design is convenient when you’re in a hurry, and it means if you ever lose one bud, the remaining one isn’t locked to just “left” or “right” use. Now, onto sound quality – which honestly surprised me. I knew open-ear earbuds would likely have weaker bass than in-ear models (since they don’t seal in your ear), but Shokz employed something called BassEnhancer (Bassphere) techand even support Dolby Audio processing. The result is that music has a rich, well-balanced sound for this style of headphone. The mids and highs are clear and crisp – vocals and instruments come through nicely. The bass is present and punchy enough; you won’t get the skull-rattling sub-bass of sealed earbuds, but for most music genres it’s satisfying and not tinny. Enabling Dolby Audio in the Shokz app actually widens the soundstage and adds depth – I was skeptical, but when I toggled it on, my playlist definitely sounded more immersive (and it didn’t seem to hurt battery life either). I’d describe the audio as “open and natural.” At 50-60% volume, I can enjoy my music even jogging by a moderately busy street. If it gets very loud around you, you might need to push the volume higher, but in normal environments these perform great. And because of the DirectPitch™ tech that reduces sound leakage, I tested this by sitting next to my wife at home – at my normal volume she barely heard a whisper of what I was playing. So they won’t noticeably annoy people nearby (as long as you’re not blasting them at max volume). Speaking of the app and controls, the Shokz app lets you customize the touch controls and EQ, which is great because the on-device controls have a bit of a learning curve. By default, you can tap the flat surface on the bud to play/pause or answer calls, and you can do a two-finger “pinch” on the bud (gripping it) for another function. Out of the box, one-finger tap was play/pause and two-finger pinch was volume control. I personally reconfigured the gestures (the app allows different presets) so that pinch skips tracks instead. Once you figure out where to tap or pinch (the area is a combination of the little battery pod and the arc – Shokz calls part of it the JointArc), it becomes second nature. It’s not quite as straightforward as a physical button, but it keeps the buds sleek and I do like that there’s no accidental brushing since a deliberate pinch is needed for some actions. Also worth noting: these earbuds have in-ear detection – if you take one off, it auto-pauses your music, which is neat. They also come with a nice compact charging case (oval-shaped, matches the two-tone black/gray earbuds) that supports wireless charging. I often just drop the case on my Qi charger at the end of the day, and it juices up without any cable fumbling. Battery life on the OpenDots ONE is excellent. Each earbud can last up to 10 hours on a single charge, and the case provides about 3 additional full charges for up to 40 hours total listening time. In my use, I typically charge the case once a week and I’ve never run the buds themselves dry in a single day – the longest I used them continuously was about 8 hours (work day with mixed calls and music), and they still had some juice left. Having that much runtime is liberating, especially compared to many true wireless earbuds that only give 5-6 hours per charge. If you do somehow run low, a 10-minute quick charge gives about 2 hours of playtime, which has saved me on one occasion when I forgot to charge them overnight before a jog. And as mentioned, the case even does wireless charging, which many earbuds at this price don’t include – I appreciate that touch of convenience. The case itself is pocketable and has a sturdy hinge and magnet; it’s a little larger than an AirPods Pro case, but still fine in a pocket or bag. Another positive for an active lifestyle: these buds are IP54 water-resistant, so sweat and light rain are non-issues. I’ve run in drizzly weather and of course soaked them in sweat during workouts – no problems at all. I just wipe them off after. I probably wouldn’t swim with them (and they’re not rated for submersion), but for general outdoor and gym use, they’re built for it. To sum up my experience, the Shokz OpenDots ONE have become my go-to daily earbuds for anything where I want to remain aware of my surroundings or avoid ear fatigue. They are fantastic for outdoor activities – running, cycling, hiking – because I can hear oncoming cars, people, or nature sounds clearly while still enjoying my music. In the office, I’ve found them great for background music; I can still hear if someone comes up to ask me a question. They also alleviate that weird isolation feeling you get with noise-cancelling buds – sometimes I forget I have them on. Of course, they’re not a one-size-fits-all solution: if I’m on a plane or in a very noisy environment, I’d opt for traditional noise-cancelling earbuds instead, since open-ear can’t drown out loud external noise. And if you demand heavy bass or absolute audio fidelity in a silent environment, an in-ear or over-ear set will outperform these. But as a techie who values innovation, I think Shokz nailed the purpose of OpenDots ONE. Below, I’ve listed some pros and cons to highlight where these earbuds shine and where they have limitations: Pros: - All-day comfort and secure fit: Ultra-light (6.5g each) and clever clip design – they stay put during intense workouts and you hardly feel them. No ear canal pressure at all. - Open-ear awareness: You can hear ambient sounds 100% of the time, which is safer for outdoor use and more natural for conversations. Great for runners, cyclists, and office wear. - Impressive sound for open-ear: Clear and balanced audio with Dolby Audio support for a wider soundstage. Bass is decent given the design, and sound leakage is minimal thanks to DirectPitch tech. - Excellent call quality: Dual mics with noise reduction make your voice loud and clear even in noisy environments. No complaints from people on the other end of my calls. - Robust battery life: ~10 hours per charge and up to 40 hours with the case. Plus convenient quick-charge (2 hours playback from 10 min charge) and wireless charging support. - Advanced features: Multipoint Bluetooth pairing (connect two devices at once), wear detection for auto pause, customizable touch controls via app, and IP54 sweat/weather resistance for workouts. Cons: - No passive noise isolation: In loud environments (e.g. busy trains, airplanes), you’ll hear everything around you, which can make it hard to listen unless you increase volume (not ideal). They’re purpose-built for open situations, not noise cancelling. - Bass and volume limitations: While sound is great for what they are, the low-end isn’t as powerful as closed earbuds, and max volume might fall short if you’re in extremely noisy settings or are a bass enthusiast. - Controls learning curve: The tap/pinch touch controls take a bit of practice, and some might prefer physical buttons. You’ll want to use the app to fine-tune controls and sound to your liking. - Pricey for earbuds: At around $199, they’re an investment. You can find cheaper wireless earbuds, but they won’t have this open-ear tech. (On the flip side, the direct competitor from Bose is even more expensive, so Shokz is actually reasonable in that context.) - Specific use case: These are ideal for people who need situational awareness; if you primarily listen in quiet places and want immersive sound or active noise cancellation, these wouldn’t be your daily drivers.

    I would recommend this to a friend