Customer Ratings & Reviews
- Model:
- E310-ST-PK-US
- |
- SKU:
- 6644042
Customer reviews
Rating 4.7 out of 5 stars with 889 reviews
(889 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the OpenDots ONE Open-Ear Earbuds, particularly praising the sound quality, comfort, and fit. Many users also appreciate the long battery life and seamless connectivity. The design and lightweight feel are also well-received, while some find the control scheme could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Worth it if you fall under a very specific niche
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And that's if you wear glasses and want a pair of open ear headphones that both sound good, are both comfortable and secure, and have proper dust/water resistance. I've had a few open ear headphones over the past couple of years; 2 of which were Shokz products (OpenRun and the Openrun Pro 2) , the other was the Soundcore Aerofit 2. All of those had some fitting issue with my glasses to some extent but these have yet to have any problem when wearing my glasses. I feel confident these will stay on during a bike ride and a run outside. The sound is pretty good for open ear (These kind of headphones generally don't sound as good as regular earbuds or overhead style headphones) and I can definitely see myself using them regularly. My only complaint is the touch controls are hit/miss and surprisingly lackluster. The tap to play/pause doesn't work well once you're sweating, and you can only choose 1 of 3 options to tap or touch. Despite this I'm rather happy with them as I can finally have a good sounding pair of open ear headphones that don't cause issues when wearing glasses.
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Quality Headphones Again from Shokz
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have been the best sounding wireless headphones I've had in a long time! You just download the app, connect to bluetooth and you're ready to enjoy. The app is where you can change the EQ and turn on Dolby sound. You also can register for your warranty and change the motion controls all on the app, pretty nice. Sound quality is just outstanding, really comparable to bose and other great companies that put out great products year after year. The controls are pretty simple to use just like others they are touch controls and you can use your voice as well for commands. The fit for these headphones are different than most, these headphones clip on your ear and the speakers rest right in the ear canal. You don't push them in your earholes like other brands, which is really nice and trust me you forget they are even there. After i received these headphones I charged them up before listening to them and I got 10hrs of music, answering calls and normal day to day activity. I was a little shocked at the shokz performance. This company puts out great headphones year after year!
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend Rated 1 out of 5 stars
Don’t do it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality doesn’t pair well with iPhone and if you lose them good luck.
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenDots ONE. We then recommend resetting your Shokz. If the issue persists, all Shokz come with a two-year warranty. Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Rated 1 out of 5 stars
Not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with phone. Phone is getting hang after connect
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenDots ONE. In this case, we'd suggest a manual reset of the headphones, as this resolves most connectivity issues. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty, or please reach out to BestBuy Customer Service directly to learn of their return policy. Please reach out to us if you need further assistance. Thank you!
Rated 1 out of 5 stars
Try something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I wear them no one can hear me good concept but they suck especially for 200 dollars
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware has been updated via the Shokz app for the best experience with your Shokz. We also suggest a reset of the device. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Nice option if you're looking for a style / brand
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are bigger than how they appear in the marketing materials, so that's the first thing I would keep in mind - they are not minimalist earbuds in my opinion. The way the clip on your ear tends to make my ears a bit uncomfortable after a while, but little tweaks in the adjustment can lessen the degree of potential discomfort. The sound quality is nice even though there is no noise cancellation (it makes sense for these to lack noise cancellation so I don't consider that a negative - how does one achieve noise cancellation with open air earbuds? Touch controls to me were a bit finicky but I've never been a fan of touch controls. Battery life seems to just meet but not exceed that mentioned in the specs, so again that's a positive. The case can add more juice to the headphones (even has a Fast Fuel type option). Additionally, the case allows for wireless charging on the special base. All in all this is a nice option if you're tired of trying the latest and greatest offering from other companies.
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend Rated 1 out of 5 stars
Poor:
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month when it stopped working. I got it as open box.
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Erika -Shokz here! We're sorry to hear your OpenDots ONE are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue/green.* Thank you!
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great open air earbuds!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shokz has done it once again! I have always been a fan of the Shokz bone conduction headphones, and I have recently had a chance to try some of the regular open ear earbuds like these. Just know that these are not bone conduction earbuds and they actually do have drivers that fire directly into your ear. This definitely helps with the sound quality which I will get into later. Out of the box these look like a very quality product like the brand Shokz is known for. Like most earbuds they have a battery case which allows the buds to charge when they are in the case allowing you to get a lot of listening time before you have to plug them into an outlet. The buds themselves have a sleek look and I found that they fit very securely on my ears. They clip right around the side of your ear and even while running I found them to not move around very much. Never did I feel like they were going to fall out. So I think for most exercise activities these will be great as well as everyday use. The open ear design allows you to not only hear the music (or anything else you are listening to) but you can also easily hear everything going on around you since your ears are still totally open and unobstructed. Not to mention you don’t have to stick anything in your ear which can sometimes lead to itching or other irritation. I found the sound quality on these to be amazing. Any kind of music I threw at them sounded really good. Just know that you wont get thumping bass simply because these are not sealed in your ear. But I was quite impressed that the lows, mids, and higs all sounded great and were balanced very well. There is a companion app that allows you to do things like turn on or off the Dolby. There are a bunch of preset EQ’s and also a custom option as well. You can also customize your touch controls as well. Which I did test and found them to be about on part with most other earbuds. They are kind of hit and miss at times, but for the most part they work if you need to do something and don’t have your phone immediately handy to change volume or skip to a new track. I also found the call quality to be great as well. I was on a fairly noisy city street and I was able to easily carry on a conversation and hear everything that was being said, and the person I was talking to said they had no problems understanding me as well. Overall, this is another great product from Shokz! If you are in the market for some open air earbuds, definitely give these a try!
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend Rated 1 out of 5 stars
Shokz dots
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re falling off all the time when you move around I don’t like it,
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been you're experience.
To wear OpenDots ONE:
1. Pinch the JointArc with your thumb and forefinger and raise it toward your ear. There’s no distinction between left and right ears.
2. Place the ball-shaped speaker against the inner ridge of your ear and the cylindrical battery compartment behind your ear.
3. Adjust the earbuds for a secure and comfortable fit. For optimal comfort, it is recommended to wear the JointArc at an angle of 0° to 30° relative to the ground. You can adjust this angle based on your personal preference.
4. When putting on the earbuds, open them gently and avoid pulling them apart too much. Use one hand to follow the steps above. Also, refrain from bending the JointArc excessively when the earbuds are not in use.
If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Thank you.
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used a couple of times and they quit working!
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello -Shokz here! We're sorry to hear your OpenDots ONE are not working properly. First, we suggest ensuring that the latest firmware version has been updated via the Shokz app. We then recommend resetting your Shokz.
To reset OpenDots ONE:
1. Resetting the earbuds will erase the paired device list and restore all settings to their defaults.
2. Place both earbuds into the charging case.
3. Press and hold the charging case function button for 15 seconds. When the orange light on the case flashes for 5 seconds and then turns off, the reset is complete.
4. Once the indicator light flashes orange and green, the earbuds are ready to pair and use.
If the issues persist, all Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue/green.* Thank you!
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nearly Perfect After Firmware Update
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These check every box for me. I have been looking for open ear wireless headphones that have good sound quality, a comfortable fit, and are still small enough to be easily portable. These are the only headphones on the market that checkef all those boxes for me. My only complaint was the touch controls being unreliable, but after updating the firmware with the Shokz app, I haven't had an issue since.
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray
I would recommend this to a friend Rated 1 out of 5 stars
Tap doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch/tap hardly works. Would take it back, but too late. Don't!!!!
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience.
Here are some troubleshooting steps you can try to resolve the touch control issues:
1. Check for Firmware Updates: Connect your OpenDots ONE earbuds to the Shokz App and check for any available firmware updates. Keeping your earbuds updated can resolve performance issues, including touch control problems.
2. Customize Touch Controls: Within the Shokz App, you can customize the touch control settings. Consider disabling the single-finger tap feature, especially if you find it leads to accidental touches, and try using the two-finger pinch for better accuracy when controlling music or calls.
3. Perform a Hard Reset: If the touch controls become unresponsive after a firmware update or other reasons, a hard reset may resolve the issue.
If the issue persists, we have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Shokz
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, very good sound, long-lasting battery
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend Rated 5 out of 5 stars
Shokz
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best ever, not heavy , not falling, it has a long battery life
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
New Favorite Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfort. Far better than my Airpod Pro's. If debating between the two I'd recommend these every time.
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Navy Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Highly recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, high quality and they don’t sit in your ear like others. Great quality
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best running headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried a lot earbuds for running and these are the best by far especially for the deal I got them for. Sound is great and they don’t move at all when running. I honestly forget they are in my ear after a while. Just turn the base up a little bit in the app and thy are literally perfect.
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Shokz are impressive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from using sony linkbuds im really impressed! I mainly wanted headphones for work in a cold storage environment. I've used other brands and they have irritated my ears while wearing a winter hat. The sony linkbuds were comfortable but the sound quality was a major disappointment and the battery life was terrible.. after a coupe years the sonys battery was dead and wouldn't hold a charge for more than 45 minutes. (highly disappointed for $170 headphones) .. after a hour of owning the shokz i think they sound amazing. They are louder then the sony, more bass, fuller sounding, all around better except for the wide range touch controls on the sony( i could pause, skip and turn the volume up or down by tapping my hat or head) Overall I'm very happy after a short time owning the shokz I'd highly recommend if your looking for this style of earbuds
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend Rated 5 out of 5 stars
Awesome Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. I absolutely love these earbuds !!!! 10 stars. Not too loud but definitely gets loud enough. My favorite is that it dosent go all the way in the ear so it doesn't get filled with wax. So far the battery is good also.
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend- Pros mentioned:Comfort
Rated 5 out of 5 stars
Best shokz product at the moment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy , doesnt move from your ears , great for gym , running and daily use. Buy it if you need a great earbuds but at the same time need to hear your surroundings for caution.
This review is from Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray
I would recommend this to a friend











