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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 425 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfortable fit of the OpenFit 2+ earbuds. Users also appreciate the solid battery life, secure fit, and reliable connectivity, including multipoint pairing. However, a few customers have noted occasional issues with the button functionality. Overall, the positive aspects of the earbuds appear to outweigh the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 425 reviews
  • Rated 5 out of 5 stars

    Shokz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I love the fact that i can still hear my surrounding when I use these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice fit and ear stress. It is great for music listening however to get a call or hugn a call there has been time where if you don't have your phone handy or simply unable to this of botton won't work and you will miss that. And just forget about getting an incomeing call while in one it won't do it.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2 +. The Shokz app also allows for customizing the touch sensors. If these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Can’t Touch This.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was fascinated with this purchase. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I use them everyday and they don’t fall off my ears!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, and stays on your ear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the "over-the-ear" fit. I always have problems with earbuds that stick in your ear falling out. No problem with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    It gets hot and causes headache.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and functionality is good, however, it gets hot and gives me a headache after 1 hour +. I would have returned them if i could but by the time i found out they are the source of the headaches, return window closed.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We are very sorry to hear this has been your experience. Please reach out to our Customer Happiness Team so we may assist you further. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Shozk open ear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they are amazing best pair ive ever bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shockz does it again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shockz does it again. These are fantastic. I love the new design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Allergies

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased these as a Christmas gift, but unfortunately they caused a severe allergic reaction around his ears. By the time we realized the issue, the return window had closed. I’m very disappointed with this experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Christmas gift that I’m sure my daughter will love — she asked for them!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Theh work well!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good, like really, the only reason you wouldnt like it is trying not to loose the shoks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice id buy it twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the sound quality and the comfortability of these headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product would recommend. Bought this for daughter will be going back to get pair for me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Cons mentioned:
    Button functionality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very comfortable/Great for low noise areas

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are a great set of earbuds. I’ll admit, it’s been awhile since I’ve tried a set of ear loop earbuds and it took a me a few tries to get the on correct, but once on they are very comfortable. My ears must be between sizes for buds that seal in the ear as they either become uncomfortable after about 45-60 minutes or they don’t stay in during activities. Not a problem with these Shokz buds. The loops kept them in place even while jogging. The case is a little larger than those for in-ear buds, but appears to be on par with others with ear loops. The still worked with the magnetic charging on my 3 in 1 dock. Each ear has one button that control the functions, most of the functions are the same on each ear. One press stops/starts music, two presses skips to the next song three presses goes back a song. The only function that’s different is the volume, the default is hold the right button and volume goes up, hold the left and volume goes down. This is the only reason for the 4-Star rating. I often use only the right side at work and my wife suffers from single sided deafness. It would have been nice to have a dual button for volume on each side. There are a few customizations for the buttons in the app, but basically the double click can be next song on both sides previous on left/next on the right, previous on both or nothing. Triple click can be previous on both next on both or none. Long press you can change which side is increase and which is decrease, voice assistant on both or none. There is also an option to turn on a side press, which is a long press on the Shokz logo on either side to activate voice assistant. The sound was very good, especially with the bass boost and Dolby Audio enabled, a definite improvement versus with them off. The volume has decent range and was good at lower levels,while at work, in the gym and while jogging, but only as long as there wasn’t a lot of traffic. Running on the sidewalk of a busy road the volume had to be way up to enjoy the sound, same when I tried them at the bowling alley. Battery life appears to be solid. I used them for 5 hours at work, then a 5 minute drive home and back on for almost another 5 hours while working on a project with no problem. Overall I’m impressed with the build quality and sound from the Shokz OpenFit 2+ buds and they will be my goto for work and the gym and anywhere else there isn’t an out of noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for outdoors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are 100 percent worth getting if you work outdoors. I like have the awareness capability with these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom for my wife and she truly loves them.Wears them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Ear buds I use for work when working from my phone most days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I've had better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound when wearing one ear piece is different when having both on. They connect rather quickly to your phone. The case is tough to open in the dark as the inset is small area. The battery lasts many hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their good but sometimes even if they close they still connected to my phone and can’t hear nothing on my phone

    I would recommend this to a friend