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Customer Ratings & Reviews

Your price for this item is $199.95

Customer reviews

Rating 4.7 out of 5 stars with 792 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 792 reviews
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality It has stopped working. Hoping Best Buy can exchange

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Luis-Shokz here! We're sorry to hear your OpenRun Mini is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Voices coming through

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When im talking at times i hear voices that go through the reception like another person is in my conversation

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro mini. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    No bueno

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough, the technology is cool, but still a lot of improvements needed

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Eddie- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 2 out of 5 stars

    I wanted to love this item...but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be returning. I don't like the way it fits "on" my ear. It caused irritation on the outside of my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised in the store.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is low especially compared to the"Test" set up in the store. Not sure what they have at the store but the headphones sounded great there. Not so much in my every day use. Also constant connectivity issues. Have to delete and then re pair multiple times in the Bluetooth settings. Basically just an expensive aggravation. Definitely wouldn't waste the money.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Chris - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro mini. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Just okay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It okay. Not the best won’t work great in every environment

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just wish the sound could go a bit louder.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big. I do not recommend. The way it sits around the head/neck it gets pushed forward and out of place and does not fit the way I would want on me. I so not like the gap. Even the mini is too big.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenRun Pro. Having at least a 1-inch gap between your head and the headband is normal. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like these at all. I have 3 pair of headphones, including Bose and Sony, but these are the absolute worst set of headphones I have ever used. The fit was painful and the sound was not good. I returned them right away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not what I expected. I love bass in my music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not optimal. Listening in store gives you false acoustics.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Delivery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping has been delayed 3 days after I paid for same day delivery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t have the microphone I told the sales rep I needed.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask the you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 4 out of 5 stars

    Wonderful!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very pleasd with this headset, its very unobtrusive, it fit exceptionally well and is comfortable. I especially like tye multipoint function being able to connect 2 devices at the same time. Apple needs to get their act together and develope multipoin for the Airpods especially at their premium price. The only issue I have with my Open Run Pros is the noise cancellation is not great. So far Ive yet to see anybluetooth that can pass the crumpling a paper bag test. I replaced my Plantronics 5225 mono over the ear head set and Im very pleased. Im returning a new set of Apple Airpod pros because the wont stay lut in my rars. I’m a Refrigeration HVAC Tech, the Open Run Pros stay put all day long, the battery life is excellent they last all day even when listening to music. Overall Im pleased and would highly recommend these to sny working in the Trades. Why 4 Stars? If I cant hear my customers over the phone and they cant hear me in a moderately loud location I have an issue. Until they devlooe a set of bluetooth wireless in ears or bone conduction at 90 + decibels theyre getting 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones for Situational Awareness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Shokz Pro Mini because I wanted headphones that left my ears open, so I could hear what was going on around me, while listening to music. The Shokz Pro Mini enabled me to hear what is going on around me and listen to music, too. The sound quality is very good, and the battery life is also very good. Making phone calls is just as clear as listening to music. I'm satisfied with my purchase. My only complaint is the cost. With taxes, the Shokz Pro Mini was $193.00. But, I guess you get what you pay for. Overall, the Shokz Pro Mini is a good set of headphones, especially, if you have the need to hear what's happening around you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does just what it should do.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these. While the sound is not the same as a high end premium over the ear headset, which I certainly would not expect, it is quite good. For a headset designed to allow you to hear sounds around you it does everything it should. The sound is good, it is extremely light and disappears when you wear it, and it is sweat resistant cleaning off easily. My only criticism is that it is slightly touchy when you try to tap it three times to go back. Other than that it is a very worthwhile headset for working out or just being able to wear for long periods and enjoy some good sound. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini shokz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confortable,youcan listen clear,easy to charge,battery durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to connect, comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connect really well. Comfortable. User friendly. For my partner's small head they are still too big. If you are wearing them in winter with ear warmers, they are difficult to use but in the summer I anticipate they will be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for bike riders, you can still hear cars & talk. Yet the clarity of the music is perfect. COmfortable and won't fall off when the wind is bad. Love'em!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and a great sound quality. They fit well as I have small ears and sometimes struggle with earbuds.

    I would recommend this to a friend