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Customer Ratings & Reviews

$199.99
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Customer reviews

Rating 4.7 out of 5 stars with 1350 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the product's amazing sound quality, comfortable fit, and excellent battery life. They also appreciate its lightweight design and easy Bluetooth connectivity. However, some users have noted concerns regarding the volume level, bass performance, and occasional issues with button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,350 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones is very simple setup and long-lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Michael

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding , sound is great, can understand very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Stellar music quality, super comfortable.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. That one word sums up these amazing little open-ear headphones, which produce the best music sound quality I have ever heard from a headphone, especially in the earbud and open-ear category. Add in the fact they are incredibly comfortable and feature a few noteworthy upgrades, like Dolby Audio and wireless charging, and you have a product that is hard to beat. Still, the most remarkable thing about the Shokz OpenFit 2+ is how something this small can sound so great. The first time I tried them I was stunned at the strong bass, crystal clear mids and soaring highs that came out of these things. A very balanced and precise sound, unlike anything I have heard from any other earbud or open-air headphone. This open-ear design is usually a trade off. You get supreme comfort -- I cannot stand having earbuds jammed into my ear canal for any length of time -- but usually have to settle for somewhat lackluster sound quality: It is usually thin, lacks bass and is not quite loud enough. OK for phone calls or podcasts but not great for music. Shokz seems to have solved this problem with its dual driver design. One cranks out clean, solid bass while the other handles the more delicate musical passages. Not only that, these earphones can get very loud, louder than I would ever want to play them. So that shortcoming also has been overcome. To push the sound quality envelope even further, Shokz has also added Dolby Audio support on the plus model, which provides a much wider sound field when using Bluetooth devices that support Dolby, and full immersive cinematic Dolby sound effects when watching movies. I was surprised that this actually did improve the sound quality even more, even on music that is not Dolby encoded. But it is user optional. You can turn if off, using the app, if you prefer straight audio. (It does drain the battery faster when turned on) Another big plus is a physical control button, which you can also customize to do whatever you want via the app. You are no longer stuck with just finicky touch controls that never seem to do what you want. Or you hit accidentally. You still have to deal with learning they whole multiple press or press-and-hold combinations that are necessary since there is only one button. But this makes the user experience a lot better. Battery life also has been improved compared to some earlier versions, with up to 11 hours from the built-in battery and 48 hours using the standalone case to recharge the earphones. Also new is the wireless charging capabilities of the case itself, assuming you already have a Qi-certified wireless charger. (If not, the earphones come with a short USB C cable for wired charging via the case). Of course the other great advantage of the open-ear design is you always maintain situational awareness. You can hear what's going on around you just as easily as if you were not wearing any headphones at all. And that's a lot safer, or perhaps just more convenient, depending on your situation. The now-familiar ear-hook design keeps the earphones in place, even doing exercise and have marginal resistance to dirt, sweat and light rain. But they are not waterproof. IP 55 rated for all you geeks out there. My only gripe with the OpenFit 2+ concerns the many hoops you must jump through to get the app up and running. There is the usual registration nonsense, establish name and password, wait for the Shokz web site to send you a verification (which is all timed for some reason and if you don't do it fast enough, you have to start over). Even worse, you then have to find and punch in the long serial number (tiny type on a small card that comes with the device) before the app will work. This is really annoying and unnecessary. I wish companies stop doing this. The app is not required to setup and use the headphones but you still should make sure to download it, since that it is the only way to get firmware updates, which is required right away (pretty much the norm with any new product). The app also allows you to shape the sound with an equalizer, turn Dolby Audio on (it is off by default) , and customize how the control button works. Bottom line: If music quality and supreme comfort are important to you, you don't need to look any further than the Shokz OpenFit 2+ headphone. This is about as good as it gets in the open ear universe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the newer version

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but didn’t last had to replace twice. Ended up buying the pro 2 and happy with the newer version

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Calls are terrible but they’re comfortable to wear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and the sound quality is great but it’s kind of hard to hear spoken word stuff in environments with noise. But the biggest killer was when I made calls the other person on the line could barely hear me. I switched to my AirPods mid call and it immediately fixed the issue. Returned them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headphones out there.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond great . Charge quick, charge last all work day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for office/quiet environments where you still need to hear people around you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace my old LG earbuds. I see a lot of people using them and we're highly recommended. Personally, I didn't care for them. I mainly used them at work. They are a great product, don't get me wrong but not for my application. I must say, they have excellent customer service if you ever have issues or questions. I ended up giving them to my oldest son and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini shokz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine, except that I bought the mini ones and they kind of hurt my ears, that's why I changed them for the normal ones, but everything is fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feelings.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great when they work, I had to replace my original set only a couple of months after my purchase of them, I will say that the replacement procedure was quick and easy. Hopefully my new pair will last much longer than the previous one. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokzing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is may secong time I bought the shokz cause its really good when want to hear the surroundings specially when biking. My first may son got it cause his driving a motor bike and my second I used it when I'm mountain biking. I can recommend this to people like me and my son.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iphone and I had Beats, but I didn’t like the feeling of headphones in my ears. The Shoks are okay, the best part for me is that my ears are free. the sound is good overall, but i cant hear it as clear in a noisy area. Im still getting used to them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hurt my ears after a while

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these is great. I run and wore these for a while but after about 30 minutes, the point where the little ball on the back is pressing against my ear/head starts aching.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience.
      Please rotate the earhooks slightly and ensure the speaker sits just in front of your ear opening without pinching. Avoid continuous pressure on the outer ear. Take a break every 60 minutes. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Poor sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound will be fine for 30 + minutes and then it will be garbled for 5 seconds. This recurs several times in a 2 hour stretch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great option when earbuds have trouble staying in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds never want to stay in my ear. These headphones are a great mix for low profile when earbuds won’t stay in and you don’t want to do over the ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great producust also light onvthe ears. No complaints

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sit weird as they’re too big.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure I’d love them if they fit my head better. I tried these and they were too big for my head and were not comfortable. Would recommend if you have a bigger head. Returned for single ear headphones they sell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shokz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t connect to the phone very well to answer calls and to get Siri from them either

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect give to someone who really appreciated it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ablittle skeptical at first, but what a Great buy!!!

    I would recommend this to a friend