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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.7 out of 5 stars with 1352 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the product's amazing sound quality, comfortable fit, and excellent battery life. They also appreciate its lightweight design and easy Bluetooth connectivity. However, some users have noted concerns regarding the volume level, bass performance, and occasional issues with button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,352 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    New & improved

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shokz OpenFit2+ are a wonderful pair of open ear earbuds. The style is nothing new, but it is a refinement. The Shokz OpenFit2+ are very lightweight and comfortable. Wearing these for a full day at work is easy to do. No discomfort at all. The open ear design really is a great idea for anyone who wants to have a great sounding pair of earbuds while still being able to hear your surroundings. I haven't had any issues with them falling off, either. They do a great job of staying in place. They feel sturdy enough considering how lightweight they are. The charging case is small and easy to keep with you. They charge the buds up reasonably fast and the battery life is great. Sound quality is probably what is most important to most and I can say that they sound great. Both music and phone calls sound clear and crisp. Also, no complaint from anyone regarding how I sound on their end. I wouldn't say they are night & day better than anything that came before them. But they have a clean sound with good bass that is clearly better than many cheaper options. If you are in the market for a great fitting pair of open ear buds that sound awesome I highly recommend the Shokz OpenFit2+.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awareness, Comfortability, and Wireless Charging

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shokz Openfit 2+ offer some advantages over the previous version and I think are well worth it. They have better sound with Dolby Sound Plus and they can now be charged wirelessly in the case. They are amazing for workouts because they can be worn for long periods of time and you are still aware of your surroundings. They are also great for office work, as long as you don’t need noise cancellation. I like to be able to be listening to a meeting at work, but also be aware of people around me. For Teams and Zoom calls, the microphones work very well. I also like that they have physical buttons for controls. You can get 11 hours of listening time out of a charge, which is enough for a full work day plus a work out. Additionally the case will give you a 2 hour charge in 10 minutes, and with the case you can get 48 hours of listening time. There is a little bit of sound leakage, but people would need to be very close to you to hear it and in my test the audio wasn’t even recognizable. The 3 most important things for me - the awareness with the open design, they can be worn all day, and can charge wirelessly. A great improvement on an already great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bone conduction headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like these much better than in the ear and over the ear headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over the ear headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt the back of my ears and don't fit well in the ears. They are constantly falling off. I wish i would have saved the receipt to return them

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. To achieve a better fit with Shokz OpenFit 2+ earbuds, position them with the hook over the top of your ear and rotate the speaker core backward into the bowl of your ear. The flexible ear hook should curl naturally behind the ear, while the transducer sits comfortably just outside the ear canal, allowing for stability without pressure. Please reach out to our Customer Happiness Team if you have any questions. Thank you! AfterShokzCHT

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent option for most

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great option for runners, cyclists, and commuters who still want to enjoy their music but also stay connected to the environment around them. Pros: Richer, clearer and louder Better low-end performance Balanced sound, ideal for mixed-use Best at moderate listening volumes Cons: Slight distortion at max volume Not as loud as in-ear headphones For everyday listening they are a great choice. They deliver a clear and full range sound perfect for a variety of different uses. However, like many open ear headphones, they do have their limits when it comes to volume and bass. I have held off the review because I wanted to test them under my normal usage including work, shopping, traveling and louder environments. I have used open earbuds before and was dissatisfied. The enhancements they made makes a huge difference. These are pretty incredible for sitting outside the ear and much better than any others including their own previous model. Love the physical controls. Why doesn't everyone do this. I use mine primarily for podcasts but again music sounds great also especially with the dolby sound on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for small stature people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but still too big for my wife’s head. She is very petite and these just wouldn’t work for her.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware. Quality of sound is as you would expect for headphones that don't cover your ears. Clear but not deep.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit the shape of the ear; when I go out for a run or exercise, they fall off, so I'm not very happy with the purchase!

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're very sorry to hear this has been your experience. To achieve a better, more secure, and comfortable fit with OpenFit 2+ earbuds, position them by placing the hook over your ear, aligning it with the rim, and rotating it backward until the speaker sits snugly near the ear canal.If you find these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Head

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels nice while walking and running but every now and then you can not hear when talking on it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied with product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used them for a couple of day. Was unable to turn it off, so I returned them. Very unsatisfied with product

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there-Shokz here! We're very sorry to hear this has been your experience. To turn off the Shokz OpenFit 2+ earbuds, place both earbuds back into the charging case and close the lid, which automatically powers them down and initiates charging. If not in the case, they will enter a low-power standby mode after 3 minutes of disconnection and turn off automatically after 4 hours. Please reach out to our Customer Happiness Team if you have any questions. Thanks! AfterShokzCHT

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good but if your anywhere around noise u cant hear the headphone. If your job is driving or in a office they are great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Head ache

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me strong head aches. I made sure i was hydrated and tested against other bluetooth devices and for some reason this one gives me a head ache and not just a small one. It makes my head throb and im talking about the one on my shoulders so no bueno.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 3 out of 5 stars

    Shokz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the Apple Air Pod, Apple should make one, as I worry about loosing the ear buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not for use with cycling. IMO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds pretty good, not great. these did not work well under a bike helmet for me. my loss.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They're okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Sound quality could be better for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really great. If your concerned about everyone hearing your music they can’t hear it unless you turn up the volume, but even then it’s not that loud. You can hear your surroundings really well with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Shokz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great if you’d like to just listen to music and be aware of what’s going on around you. Not the best for quiet places or for conference calls.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OInly had them for maybe 4 weeks and they are already skipping like they are having bluetooth issues and crackling like they are straining against tbe sound, not to mention the battery only lasts like 4 hours when its supposed to be like 10. Not worth almost 200 bucks

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro mini. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.* Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Best Buy is full of useless overpriced equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so overpriced that they just put whoever set the price in jail. The sound is ok at best and the fit sucks.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenFit 2+. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you. AfterShokzCHT

  • Rated 2 out of 5 stars

    Busted after a year +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a little more than a year ago. Now only one side works.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT