Customer Ratings & Reviews

When I first got the Pro mini - I thought the sound was not as good as the Pro - but now I'm thinking that I was given a defective one. I purchased the mini on 3/11/2023 and it was sounding like an old 80s wired headset with a loose wire by 7/13/2023. Luckily there is 2-year warranty, but it's incredibly inconvenient that this is happening days before the trip for which they were purchased. I'm incredibly disappointed that it's only been a few months of light use. I will update and add to my review the return/exchange process through Shokz. I wasn't able to add this purchase on my Best Buy portal either even with the information being entered directly from the Best Buy receipt - so that was weird too.

I am not able to pair to two cell phones only one.

I really like the ease of using this headset. I used to have an older model of this same brand. I’m just not sure of this newer model as it seems to turn itself off suddenly without warning. All of a sudden I’m no longer connected and it’s because the headphone is off and fully charged

The sample model in the store worked fine but when I opened the package the earpieces didn’t press firmly against my ears. I wore them on a bus and had them on highest volume and still couldn’t hear my music over other passengers. I got very little sound unless I physically pressed them against my head, which isn’t an option. They’re not adjustable so there’s nothing to do but return them.

When im talking at times i hear voices that go through the reception like another person is in my conversation

Nothing really new. Reminds me of 90s sony walkman headphones.

Not loud enough, the technology is cool, but still a lot of improvements needed

Will be returning. I don't like the way it fits "on" my ear. It caused irritation on the outside of my ear.

I've had more earbuds than I can count but I've honestly never owned open ear earbuds so this was a new experience for me. Packaging: To start, the packaging is minimal, which is the way things are going, it also feels like it must be recycled material which is always a good thing, not much happening here, the earbuds themselves, charging case and cable. Use: They are as easy as any other bluetooth earbuds to connect to a device, so no real comments here, but where they stand out is the sound quality. I was pleasantly surprised that the sound quality was as good as it is for open ear. I suppose I always figured that the small drivers that earbuds have paired with being further away from your ear than normal earbuds would result in worse sound, I was wrong. They fit well, they sound great, and they are super easy to use. it is a different experience having them looped over your ear rather than sitting in your ear, but this could be especially useful for athletes where earbuds may fall out while running or other similar situations. It's also a different experience not feeling like you're cut off from the world, or requiring some level of passthrough audio to hear what's going on around you. I have a tendency to wear either full size headsets with one earcup off or only a single earbud because of this exact thing, so the extra situational awareness is very welcome for me. Overall: A pleasant surprise. Comfortable and excellent sound. If you're not a fan of traditional earbuds or need the extra security of the earloop then I would heartily recommend these.

Volume is low especially compared to the"Test" set up in the store. Not sure what they have at the store but the headphones sounded great there. Not so much in my every day use. Also constant connectivity issues. Have to delete and then re pair multiple times in the Bluetooth settings. Basically just an expensive aggravation. Definitely wouldn't waste the money.

Don't fill well with big ears not much can be done

The Shokz OpenFit2+ Open Ear True Wireless Earbuds are truly a one-of-a-kind experience. I am truly happy with them. They were very easy to pair. Out of the box, they took less than two hours to fully charge. Once charged, I was able to mow the lawn, which took over an hour, then I was able to have an hour long phone conversation, and the party on the other end of the phone could not even tell that I was wearing ear buds. They stated they were able to hear me very clearly. The clarity of sound is phenomenal, and the volume can get very loud for those of us who really like to make our ears bleed. While you can’t truly customize how you would like each button to work (I mean, the taps, how many does what), they are still very easy to use and setup. So far I have not had the battery run out but I only use them for a few hours at a time before I charge them again for the fear of having them die when I need them the most. The App that you download for them helps you customize your earbuds to your way of liking, for instance, many people to include myself, like the heavy bass, however, when I’m listening to my audiobooks, I’d prefer for voice isolation, and their application allows for that. Overall, I am very imprssed with these open ear buds, as I have had other open ear buds and the sound was very muffled.

It okay. Not the best won’t work great in every environment

These ear buds are exactly what I was looking for. As a runner in a city, I want to remain aware of some ambient sounds, but I also want to excellent sound quality when I listen to music and podcasts. The Shockz OpenFit 2+ excel in these regards. First of all, I can wear these buds all day with perfect comfort. I wear them with my glasses or without, and I don't see any difference in sound quality or comfort. Speaking of quality, these buds are outstanding! There are controls within the proprietary app that allow me to adjust the sound for various music genres. Control buttons on the devices are simple, intuitive, and programmable. My conversations on the telephone through the earbuds are perfectly clear, and people tell me that they are not aware of any extraneous noises on their end. Best of all, I can work out and run while wearing the buds without any fear of them falling out, or getting damp with perspiration due to IP55 rating. These are not for swimming, however, as they are not fully waterproof. I have found the Bluetooth connectivity to be straightforward and very stable. Overall, these earbuds present an excellent value, and I recommend them highly.

This pair of Shockz earbuds comes in a package that makes you think of expensive high-line devices. Inside is a compact case for storing and charging the ear pieces as well as a charging cable and instructions. The Shockz phone app walks you through the install and Bluetooth pairing, and you are ready to use them in a few minutes. These are the style of earbuds with a semi circular "hook" of sorts that goes behind your ear, making the positioning of them easy and keeping them securely on your ears. Very easy and very comfortable. Of course there is a microphone built in so you can use them for phone calls. I was blown away by how good these ear buds sound. Without even any equalizer tweaks there was decent bass and mid-range off the bat, very unusual for "bud" style phones. I am the kind that has to have bass, and these do pretty well for ear buds in this price range. The stereo separation is fantastic, especially when I tested them watching baby AI videos. An audio track from a popular early 90's movie played and I could hear the cars driving back and forth like I was on the set of the movie. Great sound quality.

These are comfortable and a great sound quality. They fit well as I have small ears and sometimes struggle with earbuds.

Great product just wish the sound could go a bit louder.

Poor quality It has stopped working. Hoping Best Buy can exchange

Too big. I do not recommend. The way it sits around the head/neck it gets pushed forward and out of place and does not fit the way I would want on me. I so not like the gap. Even the mini is too big.

I did not like these at all. I have 3 pair of headphones, including Bose and Sony, but these are the absolute worst set of headphones I have ever used. The fit was painful and the sound was not good. I returned them right away.