Customer Ratings & Reviews
- Model:
- T921-ST-SB-US-326
- |
- SKU:
- 6643281
Customer reviews
Rating 4.7 out of 5 stars with 453 reviews
(453 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and comfortable fit of the OpenFit 2+ earbuds. Users also appreciate the solid battery life, secure fit, and reliable connectivity, including multipoint pairing. However, a few customers have noted occasional issues with the button functionality. Overall, the positive aspects of the earbuds appear to outweigh the negative.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
Improved from first generation - great for open
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own the first generation Open fit air and was quite impressed with fit and quality but I had not utilized consistently. They simply were too quiet for use in loud areas such as the gym. The new model is somewhat louder and can be used in a moderately loud gym. There are many upgrade from the earlier model including a better case as well as a great blue gray color. The sound quality and bass have improved as well. The grilling is more open. The over the ear hook works well and is quite comfortable on the ear. The case is more compact. There is a nice physical button on each bud and this can be programmed. There is good tactile feedback on the button which is positioned to the top not the side where it could be accidentally. There is also a programable (default is off) lateral senor which can be utilized. The app is excellent and simple and quickly found and updated the OpenFit 2s. The bluetooth chip is upgraded and the battery life is very good. A single bud can be used if in a crowded area.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend Rated 2 out of 5 stars
Allows too much outside noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new pair. Put them on full volume to cut the front yard and when lawn mower started, I could not hear any music. I realize it lays on the ear but it allows too much outside noise that drowns out the music. I returned mine.
No, I would not recommend this to a friendRated 3 out of 5 stars
earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.falls off easily, can easily fall off and be lost.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
ok headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keeps falling off ear and doesn't stay in place. loose loops
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Might not fit well to everybody
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the black version, I was really into it but had to return it because the hook did not fit to one of my ears and it was loose, so it failed to send to sound to my ear.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
No, I would not recommend this to a friend- Pros mentioned:Fit
Rated 1 out of 5 stars
Nice try but disappointing.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for small ear user. Within 2 days the left earpiece stopped working. They did stay on the ears. We took them back and bought AirPods. Best Buy was very helpful.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Fitting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good, my issue was the product staying on my small ears.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
I would recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenFit 2+. We kindly ask that you reach out to BestBuy Customer service directly to learn of their return policy, if you decide these are not a good fit for you. Thank you!
Rated 1 out of 5 stars
Not user friendly for voice commands
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately not for me you cannot use voice commands unless your phone is right next to you. I’m spoiled by my beats. I wanted an open ear bud but this is not user friendly. I wish beats made one like this.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! To have voice commands or assistants (Siri/Google Assistant) read information through your Shokz OpenFit 2+, activate the assistant by long-pressing the touch area on either earbud, then give your voice command. Ensure the voice assistant is enabled within the Shokz App gesture settings and that your phone's accessibility/text-to-speech settings are configured to read notifications aloud. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
- Cons mentioned:Button functionality
Rated 1 out of 5 stars
Not Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have encounter a lot of trouble to receive an incomin call or to hugn up a call the botton does not work at times.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2 +. The Shokz app also allows for customizing the touch sensors. If these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Rated 1 out of 5 stars
Over the ear headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hurt the back of my ears and don't fit well in the ears. They are constantly falling off. I wish i would have saved the receipt to return them
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. To achieve a better fit with Shokz OpenFit 2+ earbuds, position them with the hook over the top of your ear and rotate the speaker core backward into the bowl of your ear. The flexible ear hook should curl naturally behind the ear, while the transducer sits comfortably just outside the ear canal, allowing for stability without pressure. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
- Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Comfortable and clear
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are so lightweight and comfortable that I barely even know they are there. They stay in place during my workouts and jogs without any distortion from bouncing. They do not fit down "inside" your ear canal, but instead rest on it. This really does make for a one-size-fits-all earbud. I think out of the five different earbuds I have had over the years, these are the most comfortable and best sounding ones. The sound is very clear. They are not noise-canceling, but that is not a requirement for me. I honestly can't tell that my noise-canceling earbuds I have are that much better at canceling, anyway. The Shokz app is simple and thorough. You can customize earbud button function settings as you want, and both of the earbuds have the same buttons. This allows for multiple ways to fit your preferred ease-of-use. They also have touch pads on the outside of them for Voice-Assistant connection. The app also allows for EQ customization, whether you want the preset modes or to make your own settings. The warranty is very good. I'm not sure how long the charge will last yet, but I've had multiple workout sessions without recharging the case yet. I highly recommend these earbuds to anyone looking for good, comfortable ones especially if you are active.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
New & improved
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shokz OpenFit2+ are a wonderful pair of open ear earbuds. The style is nothing new, but it is a refinement. The Shokz OpenFit2+ are very lightweight and comfortable. Wearing these for a full day at work is easy to do. No discomfort at all. The open ear design really is a great idea for anyone who wants to have a great sounding pair of earbuds while still being able to hear your surroundings. I haven't had any issues with them falling off, either. They do a great job of staying in place. They feel sturdy enough considering how lightweight they are. The charging case is small and easy to keep with you. They charge the buds up reasonably fast and the battery life is great. Sound quality is probably what is most important to most and I can say that they sound great. Both music and phone calls sound clear and crisp. Also, no complaint from anyone regarding how I sound on their end. I wouldn't say they are night & day better than anything that came before them. But they have a clean sound with good bass that is clearly better than many cheaper options. If you are in the market for a great fitting pair of open ear buds that sound awesome I highly recommend the Shokz OpenFit2+.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Awareness, Comfortability, and Wireless Charging
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shokz Openfit 2+ offer some advantages over the previous version and I think are well worth it. They have better sound with Dolby Sound Plus and they can now be charged wirelessly in the case. They are amazing for workouts because they can be worn for long periods of time and you are still aware of your surroundings. They are also great for office work, as long as you don’t need noise cancellation. I like to be able to be listening to a meeting at work, but also be aware of people around me. For Teams and Zoom calls, the microphones work very well. I also like that they have physical buttons for controls. You can get 11 hours of listening time out of a charge, which is enough for a full work day plus a work out. Additionally the case will give you a 2 hour charge in 10 minutes, and with the case you can get 48 hours of listening time. There is a little bit of sound leakage, but people would need to be very close to you to hear it and in my test the audio wasn’t even recognizable. The 3 most important things for me - the awareness with the open design, they can be worn all day, and can charge wirelessly. A great improvement on an already great product.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend Rated 1 out of 5 stars
Bad !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't fit the shape of the ear; when I go out for a run or exercise, they fall off, so I'm not very happy with the purchase!
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're very sorry to hear this has been your experience. To achieve a better, more secure, and comfortable fit with OpenFit 2+ earbuds, position them by placing the hook over your ear, aligning it with the rim, and rotating it backward until the speaker sits snugly near the ear canal.If you find these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. Thank you!
Rated 1 out of 5 stars
Unsatisfied with product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used them for a couple of day. Was unable to turn it off, so I returned them. Very unsatisfied with product
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there-Shokz here! We're very sorry to hear this has been your experience. To turn off the Shokz OpenFit 2+ earbuds, place both earbuds back into the charging case and close the lid, which automatically powers them down and initiates charging. If not in the case, they will enter a low-power standby mode after 3 minutes of disconnection and turn off automatically after 4 hours. Please reach out to our Customer Happiness Team if you have any questions. Thanks!
Rated 1 out of 5 stars
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not able to pair to two cell phones only one.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! To setup multipoint pairing on Shokz OpenFit 2+ earbuds, please update the Shokz app and firmware, connect to the first device, then enable "MultiPoint Pairing" in the app settings to connect a second device. Place buds in the case and hold the button for 3 seconds to enter pairing mode. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
Rated 1 out of 5 stars
Best Buy is full of useless overpriced equipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so overpriced that they just put whoever set the price in jail. The sound is ok at best and the fit sucks.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenFit 2+. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you.
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Excellent open earbuds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had more earbuds than I can count but I've honestly never owned open ear earbuds so this was a new experience for me. Packaging: To start, the packaging is minimal, which is the way things are going, it also feels like it must be recycled material which is always a good thing, not much happening here, the earbuds themselves, charging case and cable. Use: They are as easy as any other bluetooth earbuds to connect to a device, so no real comments here, but where they stand out is the sound quality. I was pleasantly surprised that the sound quality was as good as it is for open ear. I suppose I always figured that the small drivers that earbuds have paired with being further away from your ear than normal earbuds would result in worse sound, I was wrong. They fit well, they sound great, and they are super easy to use. it is a different experience having them looped over your ear rather than sitting in your ear, but this could be especially useful for athletes where earbuds may fall out while running or other similar situations. It's also a different experience not feeling like you're cut off from the world, or requiring some level of passthrough audio to hear what's going on around you. I have a tendency to wear either full size headsets with one earcup off or only a single earbud because of this exact thing, so the extra situational awareness is very welcome for me. Overall: A pleasant surprise. Comfortable and excellent sound. If you're not a fan of traditional earbuds or need the extra security of the earloop then I would heartily recommend these.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend Rated 1 out of 5 stars
Ear pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't fill well with big ears not much can be done
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Mark- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your Shokz. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great Open Ear earbuds!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shokz OpenFit2+ Open Ear True Wireless Earbuds are truly a one-of-a-kind experience. I am truly happy with them. They were very easy to pair. Out of the box, they took less than two hours to fully charge. Once charged, I was able to mow the lawn, which took over an hour, then I was able to have an hour long phone conversation, and the party on the other end of the phone could not even tell that I was wearing ear buds. They stated they were able to hear me very clearly. The clarity of sound is phenomenal, and the volume can get very loud for those of us who really like to make our ears bleed. While you can’t truly customize how you would like each button to work (I mean, the taps, how many does what), they are still very easy to use and setup. So far I have not had the battery run out but I only use them for a few hours at a time before I charge them again for the fear of having them die when I need them the most. The App that you download for them helps you customize your earbuds to your way of liking, for instance, many people to include myself, like the heavy bass, however, when I’m listening to my audiobooks, I’d prefer for voice isolation, and their application allows for that. Overall, I am very imprssed with these open ear buds, as I have had other open ear buds and the sound was very muffled.
This review is from Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black
I would recommend this to a friend






















