Customer Ratings & Reviews
- Model:
- T920-ST-BG-US
- |
- SKU:
- 6610861
Customer reviews
Rating 4.7 out of 5 stars with 625 reviews
(625 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.9
Rating 4.9 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Shokz OpenFit 2 Earbuds for their exceptional sound quality, with many noting a significant improvement over previous models. The earbuds are also praised for their comfortable fit, with users highlighting the lack of ear pain and soreness even after prolonged use. Additionally, the OpenFit 2's design allows users to remain aware of their surroundings, making them ideal for outdoor activities and commuting.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Headphones won’t work anymore
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones no longer work haven’t even had them for an a year
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi Miranda -Shokz here! We're sorry to hear your OpenFit is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!
Rated 1 out of 5 stars
Defective Open-Box Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received a defective open-box (excellent). Had to return.
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to BestBuy Customer Service directly so they may resolve this. Thank you!
Rated 1 out of 5 stars
Purchased wrong product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i was looking for. Be sure to do your research before purchase.
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit 2. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2 . If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Thank you.
Rated 1 out of 5 stars
Logistics
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They looked good, but they were awkward to put on. I never got to hear the sound.
No, I would not recommend this to a friendRated 1 out of 5 stars
Shoz over hear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They suck dont buy (I would get the open ear-which I did and love them)
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your Shokz. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
- Pros mentioned:Comfort, Fit, Sound quality
Rated 3 out of 5 stars
Nice But...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Good: Sound great, Don't need to go in ear canal, Stay put, Light weight. The bad: You must accept releasing personal date and ads to use all features.
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
No, I would not recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
A great option for open fit model
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love those earbuds and considering that the app is still not supporting this newly launched model, I am sure that the experience is going to be even better. With that being said, the Shokz Open Fit 2 is a very high-quality and comfortable pair of earbuds that I would definitely recommend to others. First of all, when you get the box, you are greeted with the user guide, USB-C to USB-C charging wire, the carrying case, and the two Open Fit 2 earbuds. The manual gives a quick guide on how to start using the device with great diagrams on how to put it on. In my case, because the app is still not supporting this model, the connection was with my phone's Bluetooth. The earbuds themself each have a designated touch area, which in my current experience didn’t do anything, in the meantime the physical button that can pause music, move to your next track, move to your previous track, and increase or decrease volume, which I have actually found very useful. There is also a button on the charging case which also does nothing. When you first put them on, it sounds pretty quiet, but you get used to it pretty fast, and let me tell you, that audio quality is awesome. Of course, because this is an open-fit model, the earbuds allow you to very clearly hear anything around you which I personally find great. Surprisingly, if you have something playing on these, people around you won’t really be able to hear what you are listening to which I think is also pretty cool. Back to connections, while connecting the Bluetooth to your phone, the process is really easy. That isn’t something I could say while connecting to my computer though. I understand that the model can be connected to at least two devices but I have tried on multiple occasions to try to connect these earbuds to my computer and that was a more difficult task. I would also hate to forget the fact these earbuds have amazing battery life. I have been able to use these for three days straight without needing to charge them. The attention to detail on this device is great, it is clear that they spent a lot of time working on this. One last thing I would like to mention is the fact that despite the fact that these earbuds look like they would hold on tight, whenever I was doing any activity with them, the earbuds do easily get loose and never fall off. This is a great issue though you are aiming to secure your asset. All in all, these are some really great earbuds, are very high quality, feel awesome, and I would definitely recommend
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Solid open ear headset from Shokz
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are times when you're listening to music or on a call and you want to shut the rest of the world out - perhaps you're on your daily commute or in a loud open office or such. Other times though, you don't mind hearing the world around you - maybe you're at home but still want to listen semi-privately to music or need to take the conference call after hours from the house. It's that second set of times where open ear headsets like this OpenEar2 setup from Shokz can come in handy. The OpenEar2 earbuds (I call them that even though they aren't really true earbuds, but you get the picture) are very comfortable to wear, as they're fairly light and well-balanced. As someone that wears in-ear noise cancelling earbuds for conference calls 30+ hours a week, it's nice to have something that sits OUTSIDE my ear too sometimes when I'm not in need of the full silence. Sound quality is good too, though not QUITE as good as a high end in ear set, but the range is good (of course without deep base given the size) and the notes of music are clear across high, mid and mid-low ranges. Spoken word is also quite clear and the microphones are good for picking up outgoing voice without much in the way of background noise. Given the overall size / shape of the headset, the case is a bit larger than the now tiny TWS in ear sets, but not troublesome or oversized, it's still an easy fit in a pocket or purse. Battery life appears to be good, though I do wish these was a way to tell from the case what the level of charge is (some other cases use a series of LEDs to indicate charge level, but not here) and charging is easy from USB-C. Fit is generally good and should be universal, but they're somewhat less secure than in-ear buds and not sure I'd trust them fully to stay in while running or cycling, but they'd probably be fine while lifting weights at the gym. Quality of both the earbuds set and the case itself is quite good and they should prove to be durable in use - or at least as durable as any similar set. So if you want to give your ears a rest from in ear buds without losing much in the way of audio quality or microphone / outgoing quality, these are a great option from a known company in Shokz. Give them a try today!
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
A great contender for the OpenRun Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely worth it, despite the fact that the price is a little steep, i changed my OpenRun Pro for these guys, even though both are fantastic, Battery life is insane, they can last for a LONG time and the build quality is pretty awesome, considering i dont feel them in my ears most of the time. also their warranty is really really good.
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Fit
Rated 5 out of 5 stars
Fantastic sound, super comfort!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these new Shokz OpenFit2 headphones. Noticeable improvement in the drivers with better bass and high notes. The comfort is superb - i really hate having traditional buds stuffed in my ears. Stayed nice and secure on my run this morning too!!
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Exceptional service and product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went in to buy a second pair after my last pair got lost. These are the best buds ive ever gotten. Excellent sound quality and durability. I had a great experience in the store with the GM Teresa at the dartmouth MA location thank you for your time and patience.
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Comfortable to wear
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, I want to state that this review is just for the ear buds themselves without the app. I hope that the app will allow some sound customizations. That said though, these are great. The sound is not the greatest, but they still sound pretty good for not being in your ear. One thing for me that I consider is comfort. Especially for myself as my left ear has a lump. I was afraid with these as they sit where my lump is. Most earbuds that go into the ear, fall out due to this. These fit great and I had no issues even wearing for long periods. Because these do not go into your ear canal, you can hear things happening around. So, if you are looking for noise cancelling ear buds, these are not for you. I like this fact myself, as that allows me to wear at work, home, walking etc. and still hear things around me. They do drown out noise some but not all the way. But even with noise, I was still able to hear music, videos etc. just fine. The part that goes around the ear, is a soft plastic type material so it flexes instead of a hard plastic. My wife could hear that I was listening to something but could not hear what it was, and this was with the volume all the way up. Overall, for me these are great with both my ears. I am glad to finally find great ear buds that feel comfortable for both my ears. I recommend these if you do not need noise canceling.
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Fit
Rated 5 out of 5 stars
Great open ear option for the gym
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. You forget that you are wearing them. They stay put even while very active. Perfect for the gym.
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Fit
Rated 4 out of 5 stars
Hoping for a better Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not so good, but I keep it because it's comfortable and stays in your ears even working in my garden
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Rated 5 out of 5 stars
Openfit2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got them. sound quality is awesome. Easy to connect.
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds. Comfortable, good sound quality, love the physical button.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect earphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.100% worth the price, sound quality isn’t the best, but comfort on the ears go much longer with these! i forget I have them on sometimes
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
I would recommend this to a friend- Pros mentioned:Comfort
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable when running and lets you be aware of what's around you
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Confortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the earpods because tthey are very easy to use and they doesnt hurt the ears
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Not for people with small ears.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really interested in these headphones, as I medically cannot use in ears, but I found that with smaller ears these don’t sit very well within my ears. I tried following the instructions that said to rotate them, but they either sat in a position that put pressure and hurt my outer ear, or they started entering my ear canal. Good and cool product, especially for an open ear with great treble and bass, but not great if you have smaller ears.
This review is from Shokz - OpenFit 2 Open-Ear True Wireless Earbuds - Black
I would recommend this to a friend




















