Customer Ratings & Reviews

I was out on a ride this morning and lost one of my earbuds. This is happened with my Samsung buds and j-pro and it is a fact of life that I've learned to live with. In both of my previous earbuds I was able to buy a replacement on eBay and pair it with my existing case and earbud. I was very just made to hear from shokz that this would not be possible with their earbuds. Before you buy these earbuds please be aware that unlike their competitors, shokz does not care about you as a customer at least not as much as their competitors. I will never deal with this company again

The BT disconnects from my devices during calls. After resetting and reconnecting the speaker or the audio drops continuously. I would only recommend if not planning to make calls.

I will start by saying I have been a big fan of the Shokz brand for a while now. I have had a pair of the Open Run bone conduction headphones for many years now. There was only one very minor complaint I had about those, and I can say these have fixed that. Out of the box you can tell that these ear buds are well made. The case seems a little flimsy, and I’d be worried about dropping it on a hard surface from any kind of height, so definitely be careful with that. I only use mine for work. I have a job where I caption phone calls for the deaf so I spend most of my day listening to phone calls and then captioning those calls. So I need a headset that is not only comfortable, but also has good sound quality and battery life. I can say these earbuds are exactly what I have been looking for! I have a high back desk chair with a head rest and I always hated the open run ones with the band that goes around the back of your head because I could not comfortably lean back on my headrest. With these, there is no band on the back so I can easily lay my head back. These are also so comfortable that you literally will forget you have them on. I found absolutely no discomfort and they are so light and small you wont even notice them. I don’t use mine for exercising, but I tried a little jogging and jumping around they solidly stayed on my ear without any problems. Another thing I like is if you only want to use one, you can do that as well. These aren’t bone conduction like most of the Shokz line is, they actually have little speakers that fire directly into your ear. But they sit outside your ear so you can still clearly hear everything that is going on around you. I have to say, from using the Open Run one for years I didn’t have high hopes about the sound quality of these, but I was actually pretty pleasantly surprised with how good these sound. There is definitely a lot more low end than I was expecting. Granted, these do sit outside the ear so you don’t get that ear canal seal that you do with a typical earbud that can produce a lot of bass, but these actually sound very good for what they are! Music as well as phone calls will sound great through these ear buds. I didn’t see anything in the manual about the battery life, but I can tell you I was able to have them on and work a full 8 hour shift and the batteries didn’t die. The case also has a battery in it as well and will charge them if its not plugged into the wall giving you a little extra juice if you are away from a charger for a long time. The one thing I don’t like about these though is determining how much battery life you have left without using an app. On my Open Run ones when you turn them on there is a voice that says “battery level high” or “battery level medium”. It would be nice to add that feature to these maybe through a firmware update in the future, because a lot of people wont always be using these with their phone and the one light on the case makes it hard to determine how much battery life you actually have. Overall, I absolutely love these and will be using them every day for work. If you are looking for some open earbuds, absolutely check these out. I'm sure you will love them as much as I do!

Audio quality during a phone call is very important

Right earbud speaker failed after about a month of use. I have contacted Shokz for a warranty claim, and I'm waiting for their response.

The Shokz OpenFit 2 earphones are a great set of open-ear earphones. The earphones come with a charging case and small charging cable. They feature up to 48 hours of battery life. Setting up the earphones is relatively simple, and familiar if you have ever set up a bluetooth device before. There is an app you can connect to, which promises further customizability, including EQ adjustments, however, I have received these as a pre-release review, and the app features are not ready for release. So I am unable to comment on those features, but they do sound promising. I was a bit skeptical about the Shokz OpenFit 2 because I have used other Shokz products that use the bone conduction tech, and I was not impressed. I was relieved to see that these just use an open-ear design instead of the bone conduction design of the other headset I previously used, and the difference was quite clear. I was pleasantly surprised by the sound quality of these earphones. Because of the open-ear design, I wasn't expecting much from the sound quality, but I was actually blown away. They sound really good. They even have a good amount of bass, which I didn't even think was possible with this type of design. And, being open-ear, you are still able to hear the environment around you. I used these at the gym, and I was able to clearly hear my music, but also still be aware of things going on around me. These are the perfect type of earphones for use in those types of situations. They are also quite comfortable. I was able to wear them for about an hour and I never felt any kind of discomfort or anything, and eventually it just felt like I wasn't even wearing anything. This was a nice change from other in-ear earbuds that can cause ear fatigue after just a little while. One last thing that I really appreciate about the open-ear design is that these don't get as dirty as in-ear buds. I'm always a bit grossed out when I take out my in-ear buds, but with these, I take them out and give them a quick wipe-down and they are good as new. Overall I am very happy with the Shokz OpenFit 2 ear phones. They are very comfortable to wear for long periods, have great sound quality, a long lasting battery, and the open-ear design is something I didn't know I would appreciate so much. I would highly recommend for anyone looking for new earphones.

I’ve purchased open box items from best buy a few times and this ine was the worst quality for an open box excellent condition. The case was full o scratches. This was definitely fair condition sent to me as excellent. Brst buy is slowly descendind in quality for some time now including tgeir customer service

I have had these for almost a week, and have been using them almost every day at least for a couple hours at a time, sometimes longer. I have been looking for wireless earbuds for a while. I currently have some Sony over-ear noise canceling headphones which I love for the sound quality and that feeling of being completely disconnected from everything around you and "in your own world". They are great around the house but a bit huge to wear walking outside or at the gym. My problem is that I hate the feeling of earbuds in my ears. Also they fall out. Enter Shokz OpenFit 2. I absolutely love them. I actually forget I have them on. Some have complained that they are "tinny" or lacking bass. There is a case for that. However, I downloaded their app and created customized equalizer. I basically turned treble all the way down and bass all the way up. Seemed to fix this issue, for me anyways. Everyone hears differently, I'm sure. I am sure these are not the best quality when it comes to equalizer stuff, but I find the sound to be of excellent quality once adjusted thru the app. The listening experience with these is GREAT. Comfortable, loud enough, still have situational awareness. But honestly if the volume is up really high, I cannot hear anything else in my environment. Mid range volume you can. I'm not sure the battery will last you 11 hours. But it will last you several hours. They charge very quickly. I am extremely happy with these. Highly recommend if you hate earbuds in your ears and fear them falling out. These are great.

I tried these out for days but unfortunately the right one would not stay on my ear. I have to send these back.

The headphones no longer work haven’t even had them for an a year

In less than 2 months one is already not working, is not charging, I'm going to call the company to see what they tell me.

These earbuds worked only for less than 3 months before 1 of 2 dies and there was nothing I could do about it. The app said "failed to connect" and a reconnect was not possible. NOT WORTH the $

Ive used the older original openfits since they launched durable and sound good but had some cons. They werent loud enough,back part rubbed my ear making them uncomfortable over long usage and battery life was too short. These openfit 2's improve on everything. Fit is better they dont push on my ear as much as the older ones. Sound volume is drastically improved these will get loud and seem to have a broader sound quality. Im now keeping volume 1/2 to 3/4 instead of fullblast and also helps with phone calls a lot. They do have a noticable difference in design feels like the weight is more spread out feeling more like im not wearing anything. Case is a tad bit different but still looks pretty close to older ones design but more rounded. Overall very pleased with them their very worthy of the cost of upgrading to them.

Broke pretty quickly. Dont think these are built yo last

Headphones did not perform well in the gym. Returned

Completely worth it, despite the fact that the price is a little steep, i changed my OpenRun Pro for these guys, even though both are fantastic, Battery life is insane, they can last for a LONG time and the build quality is pretty awesome, considering i dont feel them in my ears most of the time. also their warranty is really really good.

Received a defective open-box (excellent). Had to return.

Not what i was looking for. Be sure to do your research before purchase.

They looked good, but they were awkward to put on. I never got to hear the sound.

I Got the extended warranty on my gen 1’s last year and the case quit working correctly so i took them into best buy and they promptly free exchanged me a new set of the gen 2’s. I wasn’t expecting the upgrade. I had to pay 30.00 extra because the price increased over last years. Wow well worth the extra plus the extended warranty cost. Sound quality and frequency range twice as good. Feel same comfort. Battery life has almost doubled. Also Paired easily. Bass mid and treble response is probably the most noticeable improvement.