Customer Ratings & Reviews
- Model:
- T920-ST-BG-US
- SKU:
- 6610861
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the OpenFit 2 Open-Ear True Wireless Earbuds, particularly praising the great sound quality and comfortable design that avoids ear pain. Users also appreciate the excellent battery life and secure fit. While the earbuds offer many benefits, some customers feel the water resistance could be improved.
This summary was generated by AI based on customer reviews.
Sent wrong model and returned.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 1 star is more for the online purchase experience due to being sent the openfit air model after buying the more expensive openfit 2. With that being said, I can not rate the product I bought since I didn’t actually get it. I will say the openfit air model that I was sent left a lot to be desired for me since it would die in such a short period of time seemly always trying to connect to my phone when I was not using them.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly so they may resolve this. We sincerely apologize for any inconvenience this may be causing you. Thank you.
Low quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my first one on Jul 2023 and it died exactly 1y later, Jul 2024. I thought it was just bad luck and replaced with a brand new one, which died now - less than 1y this time. I loved the product but the low quality is really frustrating, will not buy this again. Luckily I have the membership so i can still return it for full refund
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Marcus -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!