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Customer reviews

Rating 4.5 out of 5 stars with 991 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 991 reviews
  • Rated 5 out of 5 stars

    So good I bought a second pair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these myself and I’m extremely happy with them. They’re very comfortable, lightweight, and great for everyday use and workouts. I liked them so much that I bought another pair as a gift for my friend, and they were just as happy and satisfied. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Also Top Tier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of the choices to consider, if not going for any of the top brands, the sound is of a clear and defined rhythm and beats, you won't regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than outstanding

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects almost instantaneously to all my Bluetooth needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only good for a little time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life doesn’t last long and aren’t able to charge with case if it is charging in case they only last a few minutes when you take them out Connects easily sound is ok nothing like the open they work great by last long time just aggravating wearing with long hair was hoping these would be easier quality just isn’t there Good if you only need them for a couple hours or so

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    So comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, when im wearing these bad boys i can still hear my surroundings. This is a game changer. Its so comfortable. I have recommended it to alot of my guys

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item just get them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these they sound great I have the open run but want to wear only one sometimes love the color too saw them in the store knew I wanted to get them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and sound system Good for ear health

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, not super comfy and battery doesnt last long at all. I also dont like that you cant turn them completely off without actually putting them in the case. Otherwise they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great headphones with a large case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone are amazing with not much bass and stay on the ear very well during workouts. Only issue is the case is too big to fit in the small Jean pocket and doesn't have wireless charging

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Shokz

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for Christmas and absolutely love them. I use them daily. I love the hands free talking and has a great sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound level is amazing. The comfortability is great. This is my first pair over the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Touch controls
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Lightweight Open Earbuds With Good Quality Audio

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happy was happy to see Shokz has another offering in their line of open ear headphones and earbuds. The OpenFit Air True Wireless Earbuds, like the rest of their line, help to hear what is around you while also hearing music, audio books, etc. I like this style when I'm out jogging, walking, and bike riding along roads. It allows me to hear cars approaching me. I was using the Shokz OpenMove which work ok, but the bass isn't there with those, so I don't get the rich audio that prefer. DirectPitch technology, in my experience, tends to sound better than bone conducting technology. It offers a richer sound, so I was really happy to see Shokz coming out with a new set of earbuds that use that technology. Appearance And Fit The OpenFit Air are small and lightweight. They fit well on my ears and even after hours of listening to audio I hardly notice that I have them on. They look good and it's easy to find the part of the earbuds that contain touch sensitive buttons. I used these while out jogging, walking, and mountain biking. During those activities, I never had an instance of the earbuds falling off or shifting position even when sweating in high temperature and high humidity situations. It was also easy for me to reach up and touch the earbuds to pause/play audio. Audio Quality Audio quality from these are really good. There is plenty of treble and enough bass to provide a rich clear audio experience. The bass, even with the EQ set to Bass Boost, isn't heavy bass. In other words, the bass isn't punchy, but it is good such that the audio from audio books and general music is really good. The Bass Boost setting for the EQ only seems to reduce treble instead of increasing the bass. Shokz can look into that and make adjustments to make that better with an app update. Shokz's implementation of the DirectPitch technology in the OpenFit Air earbuds is evident with the clear audio you get from them. Case And Charging The charge case is 2.5" x 2.5" x 1". It easily fits into my front pocket. The case has a USB-C charge port on the back of it. Inside, the spots for each earbud is molded so they fit well in their positions and a magnet holds each in place. I didn't have to mess around to get them to sit right. The two times I've charged the case, it took from 1.5 hours to 2 hours with the earbuds inside the case. I was also able to get 3 charges from the case before it dropped to 20% battery remaining. On a full charge, I was able to listen to an audio book for 5.5 hours before I needed to recharge the earbuds. Buttons And App The Shokz app will allow you to see charge levels of each earbud plus the charge case. It's also where you set the EQ and set what the touch sensitive buttons will do. There are several options for setting the buttons. Tapping the buttons once does one thing and pressing and holding does something else. It is this way for each touch sensitive button on each earbud. During my use, I had an issue where touching the left button didn't do anything. I had it set to press once to Play/Pause. I've had numerous instances where touching/pressing it didn't pause/play audio. I was tapping the correct place on the earbud, but it took many times before it registered that I had tapped/pressed the earbud's button. Pressing and holding to perform a function always worked. The right earbud's button worked every time I tapped once and when I pressed and held. The problem was just limited to press once on the left earbud. Hopefully Shokz can correct that with a firmware update. Skokz has also made the OpenFit Air earbuds capable of multipoint pairing. You can turn this on within the app. This allowed me to pair them with my iPhone and my tablet. Final Thoughts Shokz has come along way since the OpenMove headset. I've been using the OpenMove headset for some time now and they are good, but the audio from them doesn't have much bass. The OpenFit Air has enough bass that it allows for a righ audio experience. With them being lightweight and the rich audio, my sport activities have been a better experience. I'm very happy to see what Shokz has done with the OpenFit Air earbuds and I'm looking forward to see what they do in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so realiable for me because i can use them when i go to the gym,cardio and also i love them because i can listen to music and i can even talk to my family members i really recomend these headphones these are the best headphones out there.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good work headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones they don’t fall outta your ear plus the app you can use to adjust the equalizer is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and very easy to connect. Still getting used to the touch feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all, exactly what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often accidentally disconnect phone calls and pause music when attempting to adjust earbuds for comfort. Callers do not complain of background noise as they have with other earbuds I’ve owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item and I will definitely buy it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Next

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like these and I did for a bit. It took awhile for them not to hurt my ears. The biggest issued I have with them is that they are not good for phone calls, and that is what I need them for the most. I could hardly hear and when I would try to readjust while on the phone, I would hang up on the caller, due to them being so touch sensitive. The music played fine and I could hear and good for working out. I do like the brand and the customer service is great, I think I need to try a different pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They started out with quality sound but about 1 month in they kept disconnecting from my iphone and there is no way to locate them if you cant find them. I sure wish I could trade them out for another upgraded pair.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there - Shokz here! We're sorry to hear you are experiencing issues with your Shokz. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my headphones and read the reviews and thought these would work. Well it was easy to connect to my android phone, sound is ok but they do not feel comfortable around my ears....(Maybe my ears are too big lol) because they slipped a few times. Also they are sensitive to touch so your music and calls are easily stopped

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're very sorry to hear you're not completely satisfied with your OpenFit Air.
      To adjust sensitivity on your Shokz OpenFit Air, use the Shokz App to customize touch controls, specifically by disabling "Continuous Volume Adjustment" to stop accidental touches from sweat or hair, which turns volume changes into single-level taps instead of held-down adjustments. You can also find EQ modes (Standard, Vocal, Bass Boost, Treble Boost) and other gesture settings within the app for a personalized audio experience, managing how sensitive the touch controls are to your taps and holds. If you find these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT