Customer Ratings & Reviews
- Model:
- T511-ST-BK-US
- SKU:
- 6580212
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the OpenFit Air Open-Ear True Wireless Earbuds for their sound quality, comfortable fit, and lightweight design. Many appreciate the good battery life and acceptable bass for this style of earbud. However, some customers have noted that the volume could be higher and the touch controls can be a bit difficult to use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
They were good until they weren't good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these since day. One of purchase and the sound quality connectivity are perfect. However, the right ear stopped working about 2 days ago. Now I feel so stupid for not getting a warranty
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello there- Shokz here! We're sorry to hear your OpenFit Air is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Great Earbuds!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and sound great. Love the ability to connect 2 devices and switch between the 2 effortlessly.
I would recommend this to a friend- Pros mentioned:Sound quality
Ok but open run pro have better mic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality ok but made my ears ring mic is a no go Open Run pro have better mic
I would recommend this to a friend Great headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been great, no issues. They connect great and allow me to hear the outside world wile working.
I would recommend this to a friendShokz earbuds over ear
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these don’t hurt ear drums like my Apple Earbuds
I would recommend this to a friendHigh priced poor sound quality not a good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded great in the store but opened these at home and was disappointed. Do not fit well and can barely hear sound at max volume. Tried adjusting the ear pieces but nothing seems to help. Love the idea of open earbuds but design seems to fall short for me. Not able to return since over 7 days so stuck with them.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi John- Shokz here. We're very sorry to hear this has been your experience. We highly recommend ensuring that the most recent firmware version has been updated via the Shokz app for the best experience with your OpenFit Air. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
Ok not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, but didn’t feel secure on my ears. It felt like they would come off.
No, I would not recommend this to a friend
Mom gift
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice gift to give open ear so you can hear around you at all times good if you have kids
I would recommend this to a friendMade my dad happy
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my dad and he loves them. Definitely worth the purchase just to see him happy with them.
I would recommend this to a friendDidn’t last but 7 months!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these last September. Lived them, but the left ear piece went out 2 weeks ago. It started puttinng out a crackly sound. Unacceptable! I had to by another unit, another brand!
No, I would not recommend this to a friend- Pros mentioned:Comfort
Not for large ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, you'll forget they are there. Unfortunately the one size fits all approach falls flat. I apparently have above average ears so the speaker does not quite reach my ears (per the quick start menu) so the music sounds like its far away being broadcast through a tin can.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!
Awesome earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for ears - attaches to ears perfectly. Can move head without worry of falling off
I would recommend this to a friendOpen Air Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my husband for Father’s Day. He likes them. I might get a pair next.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for work and daily stuff. Would deffidently buy again
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This technology is excellent. Another win for portable audio listeners.
I would recommend this to a friendPurchase with care
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended but don’t let the Shokz brand fool you, it’s not bone conducting. It hooks onto your ear and the speaker on the headphone sits nicely over the opening in your ear canal. It was probably just me but after a while my tragus would be sore. Paired super easily and charges fast.
I would recommend this to a friendOne review needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neato burrito, neato burrito, neato burrito, neato burrito
No, I would not recommend this to a friendLydia ‘s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and great quality will purchase again
I would recommend this to a friend- Pros mentioned:Sound quality
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great but will not stay on my ear. Very frustrating.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Sharon- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!
open box item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was an open box item, but i didn't expect them to be filthy. They smelt like cologne and were full of ear wax or something gross. Wont buy and open box again
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We are very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to BestBuy's Customer Service directly so they can resolve this for you. Thank you!