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Customer Ratings & Reviews

$119.99

Customer reviews

Rating 4.5 out of 5 stars with 858 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the OpenFit Air Open-Ear True Wireless Earbuds for their sound quality, comfortable fit, and lightweight design. Many appreciate the good battery life and acceptable bass for this style of earbud. However, some customers have noted that the volume could be higher and the touch controls can be a bit difficult to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-858 of 858 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound really comfortable The trouble in the base sound amazing you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good quality sound and Comfortable fit

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was/is my first pair of open ear earbuds and I was hoping they would be more comfortable and easy to wear for long periods as opposed to in ear ear buds. They did not disappoint at all; but they did take some getting used to. Install and setup of the app was simple, and using with other music apps and streaming from my phone was a snap. Very customer/user friendly. I experienced battery life was a bit better than advertised, and with the case, I expect they would get me through a long hike or walk without issue. The bass response was surprisingly good for an open ear design, I would have thought the low end tones would be flat but they were round and full. Treble seemed a bit weak, but that was adjustable through the software I had on my phone. My only hassle was the initial adjustment of the ear buds - I had to adjust them a few times before I found the balance of security and comfort. when running or working out they held well. I would say adjusting for a seated or not moving scenario first followed by a little tightening after a trying them on the move should work for most people. I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Hurt the ear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and sound of these were really good I wish I could have used them but for them to lay on your ears your ear been starts to hurt from them or mind it anyways but other than that they were good very lightweight easy to wear

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Buttons were difficult

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good and the fit was comfy, but the buttons were really hard to hit just right. Returned for another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas gift for my son. His ears are sensitive and these are great since it doesn't go in his ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect Ear Bud For Walking/Working Around Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased this because of flex fit, sound quality, and because you stay in touch with area close around you..making this a safe bet for a woman who likes to walk by themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my Dumbo sized ears better than any other over the ear buds. Sound is better than i anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Necessary Purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very nice. Better than AirPods in my open. They don’t actually go in your ear so no build up of wax. They also are secure, they don’t fall out when I’m working out. Also, you can still hear your surroundings. I mean they’re loud, but you can hear things you need to hear like a doorbell, or car horn, etc. I 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two apples earbuds and they kept falling off my ear, it was frustrating. One actually landed in the toilet while cleaning it. This is one product that I finally found that meets my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product will buy it all over again if I had to or needed to

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Shokz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wondering Bluetooth comfortable fit long lasting battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, better than the prior Apple based product I used prior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i bought my Bluetooth i love ❤️it i will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding earbuds highly recommend, connects as soon as their opened

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good quality but needing refinement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a great company with bone induction and this foray. simultaneous two device connection quite glitchy aswell as phone call volume versus regular audio volume. i find that i have to alternate between ear use due to comfort and ache. i thought I would be rushing out to buy another pair but no.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Does not stay in place near the ear and sound Meh. Good thing I purchased them on sale and not pay regular price.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit Air. To achieve a better fit with Shokz OpenFit Air, ensure the flexible, silicon ear hooks curl snugly behind your ear, with the speaker resting directly over your ear canal. Position the hook at the top of your ear, then rotate it backward (clockwise) until the core sits securely against the inside of your ear. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit Air. You can also customize your listening experience through the app :) Please reach out to our Customer Happiness Team if you have any questions. Thanks! AfterShokzCHT

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Was great at first. No reliability.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long term use was not reliable. Was great for the first 4 months of use. After that it wouldn't connect or charge without a reset. Then it would do the same thing again. 3rd time the left side stop charging all together.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way too expensive for their performance. One they constantly fall off. Not sure if it's cuz I have small ears but they don't stay on. Two, it's very hard to adjust the volume.. it doesn't respond and it will beep seconds after I press. It's very hard to pair. And the battery barely lasts and barely use it. These are not worth it. Unless I got a defective one, but I wouldn't waste money on these

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service to learn of their return policy. If you decide to keep your OpenFit Air, we recommend downloading the Shokz app and updating the firmware to customize your listening experience. All Shokz also come with a two-year warranty. Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT