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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 980 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the OpenFit Air Open-Ear True Wireless Earbuds for their sound quality, comfortable fit, and lightweight design. Many appreciate the good battery life and acceptable bass for this style of earbud. However, some customers have noted that the volume could be higher and the touch controls can be a bit difficult to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 980 reviews
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a gift for my partner and he loved them. He can work while listening to misic and still hear his soriundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them it has a really good sound and very practical

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed – No Option to Replace a Lost Earbud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the OpenFit Air earphones and unfortunately, I lost the left side. The right earphone still works perfectly, so I reached out to customer service simply to buy a replacement for the one I lost. Instead of helping me purchase a single earbud, they started talking about the warranty, even though I never asked for anything free. I was more than willing to pay for the missing piece, but they told me the only option was to buy a whole new set, which is both frustrating and unreasonable. It’s disappointing that a company offering premium products has no solution for customers who lose just one side. The lack of flexibility and support really made this a negative experience. I expected better.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We are extremely sorry to hear this has been your experience. Due to technical reasons, we currently do not have single earbuds available for purchase. We sincerely apologize for any inconvenience this may cause. Our Customer experience is very important to us and we greatly appreciate your feedback! Please reach out to our Customer Happiness Team so we may further assist you. Thank you. AfterShokzCHT

  • Rated 3 out of 5 stars

    Not sold on these...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the fit on my ear. I keep having to push them in my inner ear to hear anything. Not a snug fit at all... Used to my Bose Ultra Quiet Headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mic needs improvement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re so comfortable, the sound quality is ok but the microphone is terrible. People can barely hear you during phone calls

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool stuff

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light and comfortable sometimes forget I have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Shokz always satisfy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound while allowing you to hear everything around you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them i recommend them to anyone lightwieght do not get ear fatigue

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Very comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is good but people complain about them being choppy. I recommend paying the extra for the regular ones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great. Not water proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my very busy husband that runs two businesses. He loves them but they don’t do well when he sweats. When they get wet he has to let them dry out before using them again. Other than that he loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality and easy to connect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To Be Honest great wireless earbuds great sounds, quality i recommend it. I will buy another pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for work because I can still hear what’s going on

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome ear pieces

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and feel of these! Highly recommend for those that don’t like having to put things in their ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love theses better than my beats. And in my favorite color

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Live them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I have small ears and these are the only earbuds that I have found that works for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great so glad that we made this purchase. They are easy to connect & the sound is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what they wanted started using it right away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good fit on your ear. In order for people to hear you good. You have to put on both not just one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good and are of good quality but it wasn't what I wanted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good and are of good quality but it wasn't what I wanted.

    No, I would not recommend this to a friend