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Customer Ratings & Reviews

$119.99

Customer reviews

Rating 4.5 out of 5 stars with 873 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the OpenFit Air Open-Ear True Wireless Earbuds for their sound quality, comfortable fit, and lightweight design. Many appreciate the good battery life and acceptable bass for this style of earbud. However, some customers have noted that the volume could be higher and the touch controls can be a bit difficult to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 873 reviews
  • Rated 2 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps hanging on the ears. Fell off very easily don’t recommend. Don’t feel comfortable.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. To achieve a better fit with Shokz OpenFit Air earbuds, position them with the hook over the top of your ear and rotate the speaker core backward into the bowl of your ear. The flexible ear hook should curl naturally behind the ear, while the transducer sits comfortably just outside the ear canal, allowing for stability without pressure. Please reach out to our Customer Happiness Team if you have any questions. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Had to change settings in phone to get notifications quieter because they came thru too loud. But after that’s no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are perfect for every thing you want to do in life and fun

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me, wasn't comfortable the way it fitted on my ears. Audio was good for media, but call audio was very low to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good earbuds i can used them on my phone abd tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful in the workspace.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife for work. She liked them so much I got the same brand for myself.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not there yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, but not very loud even for someone who doesn't like loud voices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good quality, but poor design.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Shokz headphones for years, then I decided to try this true wireless model. I returned them after a couple of days. The concept still applies, the sound is just fine, but they fall off the ear easily.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Open air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad, need to download a speaker enhancer app to really get the best sound, but overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs approved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the Mrs for a gift. She said it was easy to set up and had good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy staff was polite and courteous. I would ship at the list location in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husbands Father’s Day present and he is very impressed with how well they work. They are exactly what he was looking for!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If you like tweeters, you'll love these.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job. As an avid and loyal Bose consumer, I bought these because my Bose QuietComfort Ultra earbuds would not stay put for more that 5 seconds. Sound quality is blah and my daughter says she can hear noise from them when I use them. I got them for the gym, but are not as immervise for me as other reviews have claimed. Still searching for a gym pair.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied wit your OpenFit Air. We recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit Air.

      OpenFit Air has 4 preset EQ modes and 1 Custom EQ mode.
      The preset EQ modes:
      Standard Mode: Balanced frequency, suitable for listening to music on a daily basis;
      Vocal Mode: Enhance the mid frequency, suitable for listening to music while reading e-books and attending online courses;
      Bass Boost Mode: Enhance the low frequency, suitable for listening to music with a strong rhythm;
      Treble Boost Mode: Enhance the high frequency, suitable for listening to elegant light music.

      There is also a phone setting that may resolve the low volume issue.
      -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it.

      Please reach out to our Customer Happiness Team if you have any questions. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    High tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda like full time adaptive ambient sound mode without the plug

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They were good until they weren't good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these since day. One of purchase and the sound quality connectivity are perfect. However, the right ear stopped working about 2 days ago. Now I feel so stupid for not getting a warranty

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello there- Shokz here! We're sorry to hear your OpenFit Air is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Favorite Headphones Ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing for work. Definitely a fan. My music is a great volume and I still can hear people around me for safety.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok but open run pro have better mic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality ok but made my ears ring mic is a no go Open Run pro have better mic

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    High priced poor sound quality not a good fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great in the store but opened these at home and was disappointed. Do not fit well and can barely hear sound at max volume. Tried adjusting the ear pieces but nothing seems to help. Love the idea of open earbuds but design seems to fall short for me. Not able to return since over 7 days so stuck with them.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi John- Shokz here. We're very sorry to hear this has been your experience. We highly recommend ensuring that the most recent firmware version has been updated via the Shokz app for the best experience with your OpenFit Air. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team if you have any questions. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound great. Love the ability to connect 2 devices and switch between the 2 effortlessly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but didn’t feel secure on my ears. It felt like they would come off.

    No, I would not recommend this to a friend