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Customer Ratings & Reviews

$159.99

Customer reviews

Rating 4.5 out of 5 stars with 1822 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend

Customers are saying

Customers consistently note the OpenFit Open-Ear True Wireless Earbuds for their good sound quality, comfortable fit, and impressive battery life. The lightweight design and presence of bass are also appreciated. However, some customers have expressed concerns about the volume being low, connectivity issues, and the sensitivity of the touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,822 reviews
  • Rated 2 out of 5 stars

    Volume and EQ is all over the place.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, my experience with these headphones has been extremely disappointing. Within just two weeks of use, the right earbud began experiencing significant volume fluctuations, randomly becoming too loud or too quiet. Despite attempting various troubleshooting measures, such as cleaning the earbuds, adjusting the EQ settings, and even resetting my phone, the issue persisted. The left earbud has ceased functioning altogether, despite never being used at excessive volumes. The constant and unpredictable volume changes make these headphones unsuitable for any activity requiring consistent audio levels. While they offer a reasonable level of comfort initially, prolonged wear can lead to ear discomfort. As such, I cannot recommend these headphones based on my experience. If not for the relative comfort they provide, they would undoubtedly warrant a one-star rating. However, their limited wearability restricts their usefulness to brief exercise sessions or quick jogs.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these as I work outside and while I’m doing survey work I can listen to music. They are secure n light weight They hold a good charge all day long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz - OpenFit Open-Ear True Wireless Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these for long periods of time while working. There is some ear fatigue after wearing them as long as I do. At least for me personally but I can live with it. The sound is good. There is some sound leakage if I turn the volume up too loud so I'm careful about that. The battery life doesn't last me the whole day but I wear them longer than most people probably do so I'm ok with it. After a quick charge in the case it's all good. overall I would recommend these. I listen to lots of music and these were a good fit for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Frills, Just Function......

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference in ear comfort is unbelievable. The sound is spacial and full, and very easy to set up and use. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable, have great sound, and allow you to easily still hear what’s happening around you if necessary. These are my favorite pair of headphones now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Comfort is there. My only complaint is they don’t seem to last a long time. My Beats lasted all day and was hoping these would do the same.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Overall great headphones, compared to many others

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy]  I have been in charge of great headphones for a while not a fan of something inside my ear, but I also wanted something that’s super small and compact that wont accidentally fall off they seem to do the job of it all they don’t cover up your ear. There’s leak stay wrapped on here. In fact, I wore the other day all day and not even realize I had them on. Loved it highly recommended. Also, the Puell were two phones simultaneously now I can use my work and personal phone with the same headphones and not have to worry about connecting Bluetooth each time highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy on the ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice combination of comfort and sound quality. Great for walking or just around the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OpenFit by Shokz

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of these headphones but there are too many issues. Mainly, the left ear has very diminished sound. Right ear is louder so stereo sounds doesn’t work. This happened within 4 months of purchase. Second major technical issue is the touch controls, they vary too much. Sometimes the lightest accidental touch will hang up a call or stop whatever I’ll listening to other times I have to practically slap myself against the head to get them to respond. I knew these wouldn’t be bone conduction but had liked the idea of the open ear, but it didn’t work well in real life. It blocks the ear canal so can’t hear outside noise clearly, to be expected, but when you are listening to something you can’t hear it well either if there is anything going on around you. End result, you can’t clearly hear either what’s playing or what’s going on around you. I could see this as dangerous for someone walking/running in a noisy environment. Shopping environment doesn’t work well either. Long story short, I have a very limited area where these are useful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are light and the wings are bendable so they can conform easily to any ear. The dual speakers make them loud without being shoved into your ear. Awesome product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and sound quality is excellent. Much better than the in-ear buds I had previously and no problems with them staying on securely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz OpenFit Open-Ear great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these Shokz for over a month. Love them! Wish I'd ordered sooner. Super comfortable, sound is great! No complaints at all! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase EVER!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones EVER !!!! It LOUD,Comfortable, great for workout there better then BEATS!!!! IT WORTH YOUR MONEY PEOPLE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these more than any others. They fit my ear perfectly. They don’t cause my ear to sweat or or cause any discomfort while using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. very comfortable. I can hear everything and take a call at the same time. I use it for work, excercise and personal calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly What Was Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Open Ear Shokz work as expected. Have had the Jabra on ear ones for many years. So I'm used to the form factor. Do wish they were a litter more form fitting. Everything else is very good. You hardly know that You have them in. They seem to be one step above inner ear buds with utilizing ambient noise levels. Yes, I would recommend these for anyone that hates the inner ear thang like me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Not as good as the standard version

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The volume and sound is great but the buttons like you have on the standard version do not exist on this version. There is a very specific mark that you can touch twice and do it perfectly it will not work properly. Its best to use your phone unfortunately to change songs or volume. Wish the touch deature was easier to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great style earbud but easy to lose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bone conduction open ear style but these are so easy to los because they aren’t exactly fitted specifically or clip to hold in place. Adjustable option would be helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound, however they don’t fit very well when i wear my glasses. No problems otherwise! A bit too expensive though..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. No worries about having earbuds falling out. Perfect refer to anyone to whom may need earbuds whos consently active.

    I would recommend this to a friend