Customer Ratings & Reviews
- Model:
- T910-ST-BG-US
- SKU:
- 6546240
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the OpenFit Open-Ear True Wireless Earbuds for their good sound quality, comfortable fit, and impressive battery life. The lightweight design and presence of bass are also appreciated. However, some customers have expressed concerns about the volume being low, connectivity issues, and the sensitivity of the touch controls.
This summary was generated by AI based on customer reviews.
Excelent for work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product ill recomend it special for work used
I would recommend this to a friend- Pros mentioned:Sound quality
Great noise, bad fit.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was very good, great microphone, but wish they were a better fit for my ears.
I would recommend this to a friend - Cons mentioned:Connectivity
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 pairs, I haven’t even used mine & both pairs are getting returned. Wife dislikes them so much, they don’t hook up all the time & if you get a call you have to remove them to answer it.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Brian - Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. We kindly ask that you reach out to BestBuy directly to learn of their return policy, if you decide these are not a good fit for you. Thank you!
Battery dies fast while not in use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I enjoy the idea of these headphones they do not sit comfortably in my ear and whenever I want to use them they are dead. I fully charge them use them and when I go back to use them again they are completely dead. There should be some sort of off so I don’t have to worry about needing to charge them so often.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello -Shokz here! We're sorry to hear your OpenFit is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!
It’s okay, not for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally dies every four hours, maybe five if I’m lucky.
I would recommend this to a friendUncomfortable headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable. I could not get them to feel good on my ears
No, I would not recommend this to a friendDo not waste your time or money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.where do I begin? I guess with the fact that I have had these for barley 2 months and the right bud is going out. sweet. I put in a warranty claim over a week later nothing back form Shokz support team. sweet. good for runs but if you wear sunglasses they are heavy on the ears. not very good for the gym or anywhere that is loud because they do not get loud enough. annoying that I have to pair to my watch and then phone anytime I go from a run to the gym. case feels very cheap. overall I am very disappointed in these $190 headphones. Do not waste your time or money.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Tyler- Shokz here! We're very sorry to hear this has been your experience. Please reach out to our Customer Happiness Team with your full name and shipping address so that we may locate your claim and further assist you! Thanks.
Bestbuy and Shipt are horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant really review the item since Bestbuy has partnered with Shipt and the order was never delivered. Received an email saying it was out for delivery at 2:48pm and returned to store as undeliverable at 4:45. I doubt the driver even attempted to deliver. This once again confirms that you are better off not putchasing items from Bestbuy.
No, I would not recommend this to a friendcall volume
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed these a little better than the other style. However, same issue. Music volume was great, phone call volume was not loud enough. I returned these also.
No, I would not recommend this to a friendDon’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. The sealed box was missing everything. No earbuds, no charger, just a wrapped box. Took it back to Best Buy and they said they couldn’t help! Not ideal service from a company that says they are for their customers.
No, I would not recommend this to a friendBad.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a comfortable fit and the speakers cant make it pass three weeks.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by Best Buy, we kindly ask that you reach out to them directly to learn about their return policy if these are not a good fit for you. Thanks!