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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1822 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,822 reviews
  • Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shokz OpenFit wireless earbuds leave much to be desired. While running, they tend to slip out, and adjusting them often unintentionally activates the haptic controls, disrupting the audio playback. Additionally, the battery life indicators on the app are unreliable. Even if left in the charging case for over a week, the earbuds and the case may display significant remaining battery life (about 30-40% for the earbuds and 50% for the case), yet they run out of power within 30 minutes of use. In summary, these earbuds could be satisfactory if you don’t mind frequently adjusting them and ensuring the charging case is always charged.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for work environments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at work because I’m in a position where I often have to converse with my coworkers and be aware of whats going on around me. They are also great for riding PEVs in the city. 1 star off because they could be slightly louder and better quality audio. Overall much better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product/worth every single penny. A must buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Close but No Cigar

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the idea of these…however, the execution was off. I will say that their customer service is good. Both pairs that I have had struggled with battery life. I tried all the tricks that customer service told me to do, but both pairs continuously connected to my phone without me knowing or using the headphones. So, when I actually went to use them they would be at 10% battery life. IF they would stop phantom connecting to my phone and stay charged they would be the perfect running headphones.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Jordan -Shokz here! We're sorry to hear your OpenFit is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    too big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is great, but they are too big for my ears. I can't seem to keep them secured. I would recommend them if you ears are big enough to keep them on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I was shocked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were purchase for my husband he said they irritated over the top of his ear. So when he try to adjust them it always stop the music. So he has to go to his phone to turn ot back on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphone not made for everyone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! The sound quality is amazing! The only reason im giving it 3 stars is the case feels cheap & they hurt my right ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly one of my husbands Best Buy’s!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband stopped in, he asked a sales lady which one she thought that I would like and she picked these for me. Great choice! Thank you for helping my hubby buy me a gift. I’m enjoying my ear jewelry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ive ever had

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of headphones by far nothing better 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Ear, super comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well for open ear. Sound could be better, but with the open ear this is probably as good as you can get. If you still need to hear what's happening around you, these are pretty much top notch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they worked very good and now all of the sudden they will no longer connect to my phone... or any other phone/device i have only had them for 3 months... no good anymore

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Open fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the open fit style sound was good one problem it was very difficult to answer a call from. I was able to listen to music with out a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best for work or the gym. You can use them all day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, but not a good fit for small ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the headphones is amazing but I wont be able to get the full experience as other users. My ears are just a bit small for them to fit perfectly. Despite this they do not fall off unless I am running but stay on if I shake my head or bend over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wear earbuds pretty much all day .. and this are perfect to not hurt and create hearing loss conns.. earbuds not ideal for loud places

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CONTROL BUTTONS BEARLY WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds Great... Only thing I do not like is the controls on the Units are really hard to activate when you try and pause your source material. Works perfect sometimes and it will not work at all others, I have to take them off to have a conversation alot of the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!!!! I have told everyone about these!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought a third pair

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pair to my laptop, phone and tablet with ease. I bought a second pair for my wife!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So light...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound pretty good... What I didn't like was that they fall so easy from my ears... They fell a couple of times, that i didn’t even notice it... But sound is pretty good tho...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and i use it everyday when i go on a walk.

    I would recommend this to a friend