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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1822 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,822 reviews
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best choice i have made i bought these for a gift for my don now bout to buy more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dangly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice to wear and j enjoyed the sound but they kind of just dangle over your ear. Just “hannging sround”. The fit wasn’t for me. Ill stick with the original shockz.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz earbuds you must buy!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the earbuds I have bought and used. These are right there with the Apple earbuds, they are extremely loud if you turned them all the way up..A must have!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well at first but then they started sounding really grainy and keep disconnecting on its own constantly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent a long time choosing headphones. This option was the best. My wife really liked them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz - Work Well with Hearing Aids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to wear while wearing hearing aids. They were easy to pair and worked quite well. I recommend these earbuds for anyone with in ear hearing aids.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best in the class

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good ears open buds but the only problem is that the speaker is not enough strong like the other open ears buds, it comfort and you don't think ever you wear it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound but..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not bad headphones but I couldn’t use them for the gym. Ideally I don’t think they’d work for anyone that goes to a gym and wants quiet. It’s to loud. they’d be better for someone who bikes or goes on jogs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my sister. She has had a really hard time finding wireless earbuds for a while because of her small ears, but these work perfectly for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have smaller ears and have a difficult time getting earbuds to stay put. These fit perfect and stay in my ears when I’m cleaning and moving about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item ever used and it didn’t failed me a bit in running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, can connect to two devices when you download the happen and amazing thing is it can switch in between the devices when a call is on one and probably watching movie on another

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SHOKZ REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easily lost must keep in container .. this is my second pair they are super cleaR AND GOOD FOR GYM WORKOUTS

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Needs better bass

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sounds nice, bass lacks and so does battery but it is very nice to use feels like air and honestly not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and he likes them a lot . They work on our Sony TV so he can listen to his shows and I do not have to hear the TV

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t wear with winter hat; touch controls trigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a critical design flaw. The touch controls trigger when wearing a winter hat. On runs, the Open Fit will constantly hit previous or next song

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We recommend disabling the "Double Tap" or "Press and Hold" function for skipping tracks while running in cold weather.
      Open the Shokz App and navigate to "Customize Controls."
      Set to "No Action": Set the single touch to "no action" and customize the double/triple touch to something less sensitive, or set them to "none" entirely during winter runs.
      Disable "Continuous Volume Adjustment": For the OpenFit Air, turn off "Continuous Volume Adjustment" in the app to prevent accidental volume spikes caused by fabric brushing the sensors. Please reach out to our Customer Happiness Team if you have any questions. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    No Volume Controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have volume controls. If it had volume controls it'd be good but without that it's not worth the price at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Exchange simple due to Best Buy Program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not work but due to Best Buy program I was able to exchange the product for a new one. Additionally, I received a price reduction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. It does it a bit hard to wear after an extended period of time. Best for quiet environments or for activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and long lasting fit.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your money. Great to do sports outdoors and indoors.

    I would recommend this to a friend