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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.5 out of 5 stars with 1784 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the OpenFit Open-Ear True Wireless Earbuds for their good sound quality, comfortable fit, and impressive battery life. The lightweight design and presence of bass are also appreciated. However, some customers have expressed concerns about the volume being low, connectivity issues, and the sensitivity of the touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,784 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headset for runners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is a daily runner and loves theses. Best in the game.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity, Volume

    Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sounds good but using them outdoors the volume isn’t great also the connectivity was an issue

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenFit. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Shokz openfit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable fit best I’ve had around the ear. Sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product work working out you can still hear what is going on around you and enjoy music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They stay on my ears and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Shokz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how these don't have to actually go inside your ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Shok-ed me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Shoks are really good, sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Shokz and these are a great addition

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Light and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to use all day, they are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, the only issue is it fall from ear easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing new design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the last few years we’ve had more headphone/earbuds than I want to admit. I have some hearing issues and am always looking for new designs to help improve sound quality and once I saw Shokz has the new OpenFit headphones out I had to give them a try. Unboxing and Setting Up: The “headphones” arrived in a nice “very small” heavy duty logoed box. Inside was the clamshell charging case, a USB C cable, and some literature. The first thing I did was to start charging the headphones by simply plugging in the clamshell case into a USB cable, already have plenty of those plugged into various chargers so I didn’t use the included one “but nice they did include a high-quality cable anyway”. After charging “green indicator” which didn’t take long as they already came partially charged. I followed the instructions and opened up the case watched for the blinking LED and paired them to my Samsung S22 Ultra “no issues at all”. I also started up the Shokz app on my phone, “already had that installed as we have multiple shokz headphones already” and it immediately identified the OpenFits were connected and needed a firmware update which I went ahead and let it do. Use: These are like no “headphone” I’ve ever used, and although they look like they are going into your ear like earbuds they don’t, these rest just on the inside upper part of the “Concha” and leave the bottom part completely open, so any outside sounds come it without obstruction. These also wrap around your ear holding them very securely in place but are still extremely comfortable. I’m also surprised just how light these are, and after hours of use I completely forget I’m wearing them. There is just a single simple touch surface on each earpiece and it’s simple to operate, “double tap to answer/hangup calls or to play/pause music”, you “press hold” the left for previous track and the same for the right to advance a track. That’s pretty much it for controls, volume-wise you’ll have to use your phone controls for that. Sound Quality: Now I have plenty of Samsung earbuds around, also have the Shokz OpenRun and OpenComm sets. These pretty much blow them away. With my hearing issues I have not found a set of Samsung earbuds that get loud enough for me, and being earbuds they also block your hearing even if they do offer somewhat of a passthrough option. I’ve been using the OpenComms for awhile now and those are really good for making calls and music but they don’t quite have the bass these do “to me”. I also like that the Shokz app has a preset equalizer but also allows you to customize your own settings. I have these tweaked in for me and are pretty much perfect. Phone calls are super clear, even people on the other end are surprised as there’s no background noise and I sound completely normal. The only thing I’ve noticed is that if the sound feels off balanced “one side louder than the other” I just have to wiggle them around a little to get them to fit more evenly in my ear, but once there they don’t move and I rarely have to readjust them. Conclusion: These really are built well and even have an IP54 rating which gives them complete dust protection and water splashes from any angle. The sound quality is so good “with my hearing problems” I’ll be putting all the others aside and let my wife use them, and the one thing I noticed is that the sound quality is very evenly distributed “in my head” and not off balanced due to one ear being weaker than the other, it’s pretty noticeable for me. I also like the fact that these don’t go into your ear canal and plug them up, you get full outside sound with these so you can actually carry on a conversation with music playing “although a bit distracting” but also good for hearing traffic coming up from behind. Now if you are looking for noise cancelling/sound deadening then you’ll want to look elsewhere. I’ve been using these for about a week now and I still haven’t charged the case yet, although I don’t wear them every day I do use them probably around 2-3 hours every day playing music and taking calls. Shokz claims 7hrs of use and the case provides a total of 28hrs using it to recharge, I would say that’s very close to what I’m seeing. If you are looking for a new set of headphones that aren’t buds or are tired of trying to keep the buds in your ears “which irritates the heck out of me”, then you should really look hard at these new OpenFit headphones by Shokz I think you’ll be very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz - Auriculares OpenFit Open-Ear True Wireless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good facilitate hands-free use. good audio reception. Also best bye is a clean place. and personal is profesional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wear earbuds pretty much all day .. and this are perfect to not hurt and create hearing loss conns.. earbuds not ideal for loud places

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earbuds. The sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My new obsession

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound. The quality of the sound is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I was shocked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were purchase for my husband he said they irritated over the top of his ear. So when he try to adjust them it always stop the music. So he has to go to his phone to turn ot back on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Close but No Cigar

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the idea of these…however, the execution was off. I will say that their customer service is good. Both pairs that I have had struggled with battery life. I tried all the tricks that customer service told me to do, but both pairs continuously connected to my phone without me knowing or using the headphones. So, when I actually went to use them they would be at 10% battery life. IF they would stop phantom connecting to my phone and stay charged they would be the perfect running headphones.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Jordan -Shokz here! We're sorry to hear your OpenFit is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shokz OpenFit wireless earbuds leave much to be desired. While running, they tend to slip out, and adjusting them often unintentionally activates the haptic controls, disrupting the audio playback. Additionally, the battery life indicators on the app are unreliable. Even if left in the charging case for over a week, the earbuds and the case may display significant remaining battery life (about 30-40% for the earbuds and 50% for the case), yet they run out of power within 30 minutes of use. In summary, these earbuds could be satisfactory if you don’t mind frequently adjusting them and ensuring the charging case is always charged.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    too big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is great, but they are too big for my ears. I can't seem to keep them secured. I would recommend them if you ears are big enough to keep them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly one of my husbands Best Buy’s!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband stopped in, he asked a sales lady which one she thought that I would like and she picked these for me. Great choice! Thank you for helping my hubby buy me a gift. I’m enjoying my ear jewelry.

    I would recommend this to a friend