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Customer Ratings & Reviews

$159.99

Customer reviews

Rating 4.5 out of 5 stars with 1816 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend

Customers are saying

Customers consistently note the OpenFit Open-Ear True Wireless Earbuds for their good sound quality, comfortable fit, and impressive battery life. The lightweight design and presence of bass are also appreciated. However, some customers have expressed concerns about the volume being low, connectivity issues, and the sensitivity of the touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,816 reviews
  • Rated 5 out of 5 stars

    Shockz OpenFit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great running earbuds, keeps me safe when running on roads

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First gen Open Fits. Tons of issues.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detailed review...I unfortunately have had an AWFUL experience with BOTH open fit headphones that i've owned. I purchased my first pair of open fits on July 15th, after a short two weeks I decided to exchange my headphones after having issues with the touch controls. Since Shokz has been in the sport headphone industry for several years, I was open to trying a second pair of open fits rather than simply returning mine for my money back. Fast forward to today and I have a list of problems with the second pair of headphones. First, these headphones are terrible for running because the touch controls do not work after the slightest bit of moisture or sweat gets on them. After mile 4 or 5 using my touch controls has become a gamble. The headphones often wont register the touch/tap. Or worse, they "get stuck" and keep registering commands like play/pause or volume up after I touch my headphones. Honestly, they have become more of a distraction than anything since I am battling with the controls for most my run. I also noticed that the headphones often dont unpair when I leave them in the case and close the lid. For example, I will try to listen to a song on my phone and realize my audio is paired to my headphones across my house. (Yes, they were on the connection points inside the case) This has happened several times in the last few weeks. Lastly, I have also had one of my headphones give out during a run. It seemed like it had water or sweat inside them because I could still hear the audio but it sounded muffled/muddy. That time, I removed my headphones and placed them back in the case for the remainder of my run. The sound quality is good but I am constantly having touch control and unpairing issues. I know the is a first generation product and some bugs are to be expected but this is way more significant.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! Thanks so much for reaching out and providing this feedback. We're sorry to hear this has been your experience. All Shokz come with a two year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. If you decide these are not a good fit for you, we kindly ask that you reach out to Best Buy to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 4 out of 5 stars

    They are ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of do not stay in place on my ears but they work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy at your own risk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comfortable but when used to much the quality of structure does not stay the same Battery does not last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying these! Easy to connect, easy to use. Had a little issue learning how to "Tap" but then read the directions and figured it out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooove that I can wear these at work and still answer a phone and hear my coworker sitting next to me. Just wish they had a little longer battery life!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product i well recommended for listening musing and videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints Here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are exactly what I was looking for! I originally wanted the bone conduction headphones but their profile is too much to have on at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great but they could be better in the fit department as they hurt my ears when I wear them for more than a few hours!! I’m a truck driver and I need these for work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how i can use one side if needed. A little tricky to put on ear but still happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shonz Open Ear Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a birthday gift for a runner training for a half-marathon. Can’t go without the phone, music and also hear your surroundings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as loud as wanted in an area with lots of sound going on like gym could hear as well in loudest volume

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exchange old one for new one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well after exchange. The old one was not charging. Since we have a Best Buy contract, no problem with exchange.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just not for me.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me. I purchased trying to find a open ear headphone that fit my ear properly. I am a OTR driver and this does not have the volume or call quality I'm looking for. Unfortunately I missed the return window so now I'm stuck with yet another pair of headphones I won't use. Guess bose is my next option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy and they are very helpful in store. Theyre very knowledgeable of there products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new open ear buds. I can still wear my hearing aids & use them. Don't have to remove them when someone wants to talk to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent.... better than I expected....I recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not fit all ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great if they fit your ears. Otherwise they arent ideal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great audio!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product and I recommend the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love the small ear bud better if it was the bone style. But for what it is i love it that is why i bought it.

    I would recommend this to a friend