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Customer Ratings & Reviews

$159.99

Customer reviews

Rating 4.5 out of 5 stars with 1801 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the OpenFit Open-Ear True Wireless Earbuds for their good sound quality, comfortable fit, and impressive battery life. The lightweight design and presence of bass are also appreciated. However, some customers have expressed concerns about the volume being low, connectivity issues, and the sensitivity of the touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,801 reviews
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with them just not satisfied with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    audio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for a construction worker very convenient...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just buy the new ones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but the new ones are better bought this one thinking they were the superior version

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not great go apple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not great, they have to be reconnected each time they are used,

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. The Shokz app allows for multipoint pairing to be setup, connecting two devices with seamless transitions, as well as a firmware update! We also recommend resetting your OpenFit. If these do not resolve the connectivity issues, all Shokz come with a 2-year warranty, as well as a 45-day return window. Please reach out to our Customer Happiness team or visit our website to begin a claim. Thanks! AfterShokzCHT

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 2 out of 5 stars

    Super comfortable but thats it

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont sound great, they are very very comfortable for people who dont like in ear headphones but the sound quality doesnt make it worth it

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Tammi- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is people can hear your conversations and I don’t want that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shokz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could easily get lost, the ear plugs open too wide there should be some type of clasp to keep it tight or it should comes in different sizes and be able to adjust to your ears size, I have a small ears and sometimes I forget i have it in my ear, when am taking off my jacket it gets hook in it and sometimes it drops out on it own.

    I would recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your Shokz. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Comfy but not loud enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty comfortable, but are way too low on power for open ear. I returned them and got the Bose open ear ultras.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mehhhhh, I'd like them if they fit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. These don't have adjustmable ear rings. So if you have tiny ears or odd shaped ears like myself, the headphones will not correctly sit so the audio will be poor.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not long lasting

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these lasted me 6mo. The bridge from the speaker to the batter crumbled for no reason. they are very fragile. If you use them to workout and sweet a lot, they wont last.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Ryan-Shokz here! We're sorry to hear this has been your experience. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not having anything stuck in my ears . I suffer from ear infections, so this is a great idea. I only wish the stayed charged longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bummer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected. A little disappointed, for all the hype and reviews i was expecting more

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Little headphones that couldnt :(:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was shorter compared to advertisement. Personally i kept losing them when i nedded to put them down or charge them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    shokz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but the part that goes around your ear is not stiff enough and these tend to fall off if you touch your hair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I ecpected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third set of Shokz and unfortunately they disappointed. The sound was not very good and they did not fit right. I didn’t like that whey fit within the ear and not completely off like the other models. This also made them fall off easily. The tap function was too sensitive. I prefer the buttons on the other models. Also it had different function from one ear to the other which made it confusing which did what. Lastly, I had a pair of Dre beats and I loved using only one ear piece at a time. When I did that with these headphones, it just enhanced the above mentioned limitations. I went back to the regular shokz

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst $200 ear buds I've ever owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh man where to start. My hope with these being over the ear fit would allow for better listening then a typical ear bud. Nope. So the best test I have for ear buds is to listen to the song Tears by health. On a set of Bose jogging ear buds, the bass is very rich and powerful. The bass helps adds atmosphere and depth to a song that would otherwise just be noise without it. With these earbuds, it's nothing. The speakers sound likey are on the verge of busting. There' literally nothing there. It's flat and tiny and is almost painful to listen to A song for higher ranges of audio is Storm by Brutus. Same deal and you can barely hear the lyrics. Tweaking settings with the shokz app doesn't regain any sound quality. How do you make an expensive set of ear buds sound so terrible? Also the fit is exceptionally poor and no more stable jogging than conventional ear buds. Stay as far away from these as you can. I can't promise what's the best for each individual but these have to be at the very bottom of the competition. I am so disappointed with these ear buds. I've had $20 throwaways sound better than these and offer better fitment around my ear.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just opened these after 4 months. Worst headphones ever. They don’t slide in your ear. They fall off. You can’t workout in them. They are not loud. They have no bass. I wish I would have opened them sooner to return. Super disappointed. Way over priced for the quality of sound and how dysfunctional they are.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated by battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed by battery life. It seems like I get one or use uses and then it’s dead again. This device replaced a set of Samsung earbuds that had a battery never gave me such trouble.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Rick - Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Shokz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the wrong item. When I opened the package I got the Shokz OpenFit Air instead of the Shokz OpenFit. I went to Best Buy and they couldn’t give me the item that I ordered just a refund or gift card -_- .

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly so they may resolve this for you. Thank you. AfterShokzCHT

  • Rated 2 out of 5 stars

    Disappointed, look good but cheap inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fine until one died not long after the warranty expired, then the other. Would I ever buy Shokz again? No.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT