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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.5 out of 5 stars with 1784 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the OpenFit Open-Ear True Wireless Earbuds for their good sound quality, comfortable fit, and impressive battery life. The lightweight design and presence of bass are also appreciated. However, some customers have expressed concerns about the volume being low, connectivity issues, and the sensitivity of the touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,784 reviews
  • Rated 2 out of 5 stars

    Disappointed, look good but cheap inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fine until one died not long after the warranty expired, then the other. Would I ever buy Shokz again? No.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    shokz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but the part that goes around your ear is not stiff enough and these tend to fall off if you touch your hair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated by battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed by battery life. It seems like I get one or use uses and then it’s dead again. This device replaced a set of Samsung earbuds that had a battery never gave me such trouble.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Rick - Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just opened these after 4 months. Worst headphones ever. They don’t slide in your ear. They fall off. You can’t workout in them. They are not loud. They have no bass. I wish I would have opened them sooner to return. Super disappointed. Way over priced for the quality of sound and how dysfunctional they are.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst $200 ear buds I've ever owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh man where to start. My hope with these being over the ear fit would allow for better listening then a typical ear bud. Nope. So the best test I have for ear buds is to listen to the song Tears by health. On a set of Bose jogging ear buds, the bass is very rich and powerful. The bass helps adds atmosphere and depth to a song that would otherwise just be noise without it. With these earbuds, it's nothing. The speakers sound likey are on the verge of busting. There' literally nothing there. It's flat and tiny and is almost painful to listen to A song for higher ranges of audio is Storm by Brutus. Same deal and you can barely hear the lyrics. Tweaking settings with the shokz app doesn't regain any sound quality. How do you make an expensive set of ear buds sound so terrible? Also the fit is exceptionally poor and no more stable jogging than conventional ear buds. Stay as far away from these as you can. I can't promise what's the best for each individual but these have to be at the very bottom of the competition. I am so disappointed with these ear buds. I've had $20 throwaways sound better than these and offer better fitment around my ear.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 2 out of 5 stars

    earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought in jan 2025 and one ear piece is not working. going to take them in to see if best buy can do anything about it.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Pros mentioned:
    Comfort, Fit, Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Extremely comfortable!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I experienced open-fit headphones and it was pretty good overall. I wore them for a couple of hours and had zero comfort issues except for one thing. I normally wear glasses and the part that hooks over your ear overlaps where your glasses would normally sit and it made that area sore after the first hour of having them on. I swapped my glasses for contacts to further test them out and it was fine after that. Definitely, something to keep in mind if you prefer to wear glasses over contacts. Additionally, these took a little getting used to. I'm accustomed to in-ear headphones so the lightweight fit of these made me feel like they would fall out at a moment's notice or like I wasn't wearing them correctly. However, they are extremely secure, they never fell out. It just took some time to get used to the feeling.  The sound quality is nice! They get up to a volume that is more than adequate. At the highest volume, there is a little bit of sound leakage but nothing unbearable for those around you. At medium to low volume, you can hear everything around you, so I feel like these are perfect for airplane rides, a jog, and really whenever you need to be aware of your surroundings.  If you want to try something new but don't want to compromise on quality, I definitely recommend these headphones! 

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good but not what I actually wanted. Returned for something different

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt my ears, didnt stay in my ears, sound quality isnt good. Couldnt get get it to connect to my ipad only my andriod phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Thumbs Down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good. Features suck. I returned this headset

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It depends...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for spatial sound, not good if you appreciate higher music quality with solid low end frequencies

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ___ product stolen upon delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered but stolen either by the same person or some one else did. Have an image of even delivered.

    I would recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We are very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly so they may further assist you. Thank you. AfterShokzCHT

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    bad sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not loud enough will not buy again dont like the product

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Please reach out to our Customer Happiness Team if you have any questions regarding your Shokz. Thanks! AfterShokzCHT

  • Rated 2 out of 5 stars

    Mr.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They battery quality drops fast after 3 months not bad qualkty considering

    I would recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there -Shokz here! We're sorry to hear your OpenFit is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    They are not terrible, but they are far from good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 days out of the return window, bah! Love most Shokz products. But these are not secure on the ear at all. More time seems to be spent adjusting these, than listening to music. They work, but not well at all, hopefully gen 2 somehow works physics magic and holds secure

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fall out of your ear. the music sounds really far away. for the price it is not worth it

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here. We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version for the best experience with your OpenFit. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Would try again if ever made smaller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't feel very secure over ears unlike the wrap around neck ones that i love

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice design and good material

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good material, but one of the headphones didn't sound good, and the back hurt my ear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not fully secured enough for me around my ear. It fall all easily

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shokz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones but not the base I expected from there around the head bone conduction. Shokz

    I would recommend this to a friend