Customer Ratings & Reviews
- Model:
- T910-ST-BK-US
- SKU:
- 6546239
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the OpenFit Open-Ear True Wireless Earbuds for their good sound quality, comfortable fit, and impressive battery life. The lightweight design and presence of bass are also appreciated. However, some customers have expressed concerns about the volume being low, connectivity issues, and the sensitivity of the touch controls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Fit, Sound qualityCons mentioned:Volume
Extremely comfortable!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time I experienced open-fit headphones and it was pretty good overall. I wore them for a couple of hours and had zero comfort issues except for one thing. I normally wear glasses and the part that hooks over your ear overlaps where your glasses would normally sit and it made that area sore after the first hour of having them on. I swapped my glasses for contacts to further test them out and it was fine after that. Definitely, something to keep in mind if you prefer to wear glasses over contacts. Additionally, these took a little getting used to. I'm accustomed to in-ear headphones so the lightweight fit of these made me feel like they would fall out at a moment's notice or like I wasn't wearing them correctly. However, they are extremely secure, they never fell out. It just took some time to get used to the feeling. The sound quality is nice! They get up to a volume that is more than adequate. At the highest volume, there is a little bit of sound leakage but nothing unbearable for those around you. At medium to low volume, you can hear everything around you, so I feel like these are perfect for airplane rides, a jog, and really whenever you need to be aware of your surroundings. If you want to try something new but don't want to compromise on quality, I definitely recommend these headphones!
I would recommend this to a friend M
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurt my ears, didnt stay in my ears, sound quality isnt good. Couldnt get get it to connect to my ipad only my andriod phone
No, I would not recommend this to a friendNot for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were good but not what I actually wanted. Returned for something different
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Thumbs Down
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was good. Features suck. I returned this headset
No, I would not recommend this to a friend No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it because it's not easy to control the vol and also to answer
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit. The touch sensors can be customized via the Shokz app. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you.
earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought in jan 2025 and one ear piece is not working. going to take them in to see if best buy can do anything about it.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
It depends...
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for spatial sound, not good if you appreciate higher music quality with solid low end frequencies
No, I would not recommend this to a friendThey are not terrible, but they are far from good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 days out of the return window, bah! Love most Shokz products. But these are not secure on the ear at all. More time seems to be spent adjusting these, than listening to music. They work, but not well at all, hopefully gen 2 somehow works physics magic and holds secure
No, I would not recommend this to a friend- Cons mentioned:Volume
bad sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not loud enough will not buy again dont like the product
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Please reach out to our Customer Happiness Team if you have any questions regarding your Shokz. Thanks!
nice design and good material
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good material, but one of the headphones didn't sound good, and the back hurt my ear
No, I would not recommend this to a friendWould try again if ever made smaller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't feel very secure over ears unlike the wrap around neck ones that i love
I would recommend this to a friendPurchaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not fully secured enough for me around my ear. It fall all easily
No, I would not recommend this to a friendShokz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good head phones but not the base I expected from there around the head bone conduction. Shokz
I would recommend this to a friendShokz wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very good, the only problem with these are answering phone calls with the buds.
I would recommend this to a friendOkay device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because they got in the way of my Oakley glasses, also sounded distorted with high volume.
No, I would not recommend this to a friendWorked well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked fine for what they are but my wife didn’t like them. We returned them and got AirPods.
I would recommend this to a friendnot good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fall out of your ear. the music sounds really far away. for the price it is not worth it
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here. We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version for the best experience with your OpenFit. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy to learn of their return policy. Thank you!
- Pros mentioned:Sound quality
Not recommended for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not sit well in the ear. side to side movement they move. Sound quality in a quiet environment is good but in a loud environment you turn up the volume and battery life does not last over one or two hours depending on the volume setting.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Leonardo- Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Mr.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They battery quality drops fast after 3 months not bad qualkty considering
I would recommend this to a friendBrand response from Shokz
Posted .Hi there -Shokz here! We're sorry to hear your OpenFit is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!
My review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not sit in the ear very well in ear so the sound isn’t the best.
No, I would not recommend this to a friend