Customer Ratings & Reviews
- Model:
- T910-ST-BK-US
- |
- SKU:
- 6546239
Customer reviews
Rating 4.5 out of 5 stars with 1816 reviews
(1,816 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers consistently note the OpenFit Open-Ear True Wireless Earbuds for their good sound quality, comfortable fit, and impressive battery life. The lightweight design and presence of bass are also appreciated. However, some customers have expressed concerns about the volume being low, connectivity issues, and the sensitivity of the touch controls.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
nice design and good material
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good material, but one of the headphones didn't sound good, and the back hurt my ear
No, I would not recommend this to a friendRated 3 out of 5 stars
Would try again if ever made smaller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't feel very secure over ears unlike the wrap around neck ones that i love
I would recommend this to a friendRated 3 out of 5 stars
Purchaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not fully secured enough for me around my ear. It fall all easily
No, I would not recommend this to a friendRated 3 out of 5 stars
Shokz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good head phones but not the base I expected from there around the head bone conduction. Shokz
I would recommend this to a friendRated 2 out of 5 stars
Disappointed, look good but cheap inside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were fine until one died not long after the warranty expired, then the other. Would I ever buy Shokz again? No.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!
Rated 3 out of 5 stars
Shokz wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very good, the only problem with these are answering phone calls with the buds.
I would recommend this to a friendRated 3 out of 5 stars
Okay device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because they got in the way of my Oakley glasses, also sounded distorted with high volume.
No, I would not recommend this to a friendRated 2 out of 5 stars
earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought in jan 2025 and one ear piece is not working. going to take them in to see if best buy can do anything about it.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Rated 3 out of 5 stars
Worked well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked fine for what they are but my wife didn’t like them. We returned them and got AirPods.
This review is from Shokz - OpenFit Open-Ear True Wireless Earbuds - Beige
I would recommend this to a friendRated 1 out of 5 stars
Not recommended for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not sit well in the ear. side to side movement they move. Sound quality in a quiet environment is good but in a loud environment you turn up the volume and battery life does not last over one or two hours depending on the volume setting.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Leonardo- Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Rated 3 out of 5 stars
Not very comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurt my ears, might be my ears might be the design. Returned it and bough the regular aftershokz
No, I would not recommend this to a friendRated 3 out of 5 stars
My review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not sit in the ear very well in ear so the sound isn’t the best.
This review is from Shokz - OpenFit Open-Ear True Wireless Earbuds - Beige
No, I would not recommend this to a friendRated 3 out of 5 stars
Dont drop them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got out the car had one ear bud on my lap it hit the Concrete not it sounds like the Speaker is busted
I would recommend this to a friendRated 1 out of 5 stars
Shokz
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the wrong item. When I opened the package I got the Shokz OpenFit Air instead of the Shokz OpenFit. I went to Best Buy and they couldn’t give me the item that I ordered just a refund or gift card -_- .
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly so they may resolve this for you. Thank you.
Rated 3 out of 5 stars
Ear Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not fit well and yue soind was hood only when I pressed them in my ear
This review is from Shokz - OpenFit Open-Ear True Wireless Earbuds - Beige
No, I would not recommend this to a friendRated 3 out of 5 stars
Onesize does not fit all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One size fits all. Not so much. The design creates a slight pain by the end of the day
No, I would not recommend this to a friendRated 3 out of 5 stars
Ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 hours you have to recharge it again for a hour
No, I would not recommend this to a friendRated 2 out of 5 stars
not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fall out of your ear. the music sounds really far away. for the price it is not worth it
This review is from Shokz - OpenFit Open-Ear True Wireless Earbuds - Beige
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here. We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version for the best experience with your OpenFit. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy to learn of their return policy. Thank you!
Rated 2 out of 5 stars
Mr.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They battery quality drops fast after 3 months not bad qualkty considering
This review is from Shokz - OpenFit Open-Ear True Wireless Earbuds - Beige
I would recommend this to a friendBrand response from Shokz
Posted .Hi there -Shokz here! We're sorry to hear your OpenFit is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!
Rated 3 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass sucks but they ate comparable they are only good for highs and voices
I would recommend this to a friend

















