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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.5 out of 5 stars with 1784 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the OpenFit Open-Ear True Wireless Earbuds for their good sound quality, comfortable fit, and impressive battery life. The lightweight design and presence of bass are also appreciated. However, some customers have expressed concerns about the volume being low, connectivity issues, and the sensitivity of the touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,784 reviews
  • Rated 1 out of 5 stars

    Sruck with headphones i cant use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all. These headphones cause me to get outer ear infections as well as breaking out behind my ear. And im just stuck with them.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. Please reach out to our Shokz Customer Happiness Team so we may further assist you! Thank you. AfterShokzCHT

  • Rated 1 out of 5 stars

    The earphones are hard to hear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are very hard to hear. I understand they are an openear style of earphones but the volume is very hard to hear and are very loose on the ears.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy these headphones again! They dont hold a charge.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hey there -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Not for everyone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont let my rating mislead you, great open-buds (dont know how to call them) they are just not for everyone, they are not waterproof and the fit loose make them a bit uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit! While they are not waterproof, they are water resistant. It's possible are OpenRun or OpenRun Pro may be a better fit for you. Since this order was fulfilled by Best Buy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Not ment for big ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get these things to fit no matter what, they were constantly falling out and sound wasnt good. Great thought terrible design.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give an accurate review because I returned them after only wearing them for a few moments. I prefer a different style of Aftershokz.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Unique Design & Great Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a pair of over-the-ear buds like this since my old wired sport buds from years ago & boy have I missed them. My first thoughts after trying these uniquely-designed buds are, they’re comfortable, secure, put out very good sound & most of all, they don’t irritate my ear after a long sweaty run like my fully in-ear buds. The upside of OpenFit design: - Comfort: They’re very lightweight & flexible, so I can wear them for a couple of hours with no irritation or constant adjustment - Security: They give me the ability to hear my surroundings unlike my in-ear buds that completely shut out the external world. I definitely feel more at ease when I can hear things like someone (or a car) approaching me from my blind side. It’s also nice that I can occasionally talk to a running partner without having to pull the buds out of my ear every time we want to chat. - The sound is clear and full & the bass is decently strong. I wasn’t expecting the same type of clarity & full range experience that I get from in-ear buds so this was a nice surprise. - Improved hygiene: No matter how well I clean my in-ear buds after every use, I can still get irritation from all the sweat from a hard workout. Because these sit on the outside of the ear canal, it feels better because the sweat doesn’t get stuck inside the ear canal & they also don’t give that feeling of too much suction when moisture creeps in. The downside of OpenFit design: - Since they’re not fully placed in the ear canal, they don’t have that shut-out-the-world sound effect if you’re looking for that type of experience. - If you wear glasses/sunglasses, they may not be as comfortable as in-ear buds. I tried them with & without glasses and they’re definitely more comfortable without glasses, however, I was able to get used to them quickly after a little adjustment with the glasses. I find they fit best on the outside of the frames. Overall, I would definitely recommend these OpenFIt/over-the-ear buds for outdoor sports or general use when you don’t want to fully mute the world around you. They’re comfortable, they have good sound quality & most importantly, they offer better situational awareness than in-ear buds or fully over-the-ear headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life drains out If not used. Case 100% battery Head set 100 % Two days of not used 0% battery

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hello -Shokz here! We're sorry to hear your OpenFit is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds fall off of your ears as you move. The more you move the faster they will fall off.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, if you decide to return these, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back part of the headphones was to fat and uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shokz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t keep them but a few days because I couldn’t hear good and others couldn’t hear me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality not t good headphones. Comes off ears.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hello- Shokz here! We're sorry to hear this has been your experience. Since this order is fulfilled by BestBuy we kindly ask that you reach out to their customer service directly to learn about their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Failed fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and they worked great for 2 minths then failed.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi John -Shokz here! We're sorry to hear your OpenFit are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Get the openrun pro instead

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only lasted about 5 hours. Sound quality is not overly impressive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had them less than a month and they stopped pairing with any of my devices. So returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality poor very choppy did not like at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you have a fat head don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work for fat headed people it won’t stick to cheek bones

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenFit. We kindly ask that you reach out to Best Buy directly to learn of their return policy if these do not work out for you. Please reach out to our Customer Happiness Team if you have any other questions. Thanks! AfterShokzCHT

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not Everyday Grab and Go Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not for every day use. They have a very specific use. If you are looking to use them when running, or perhaps even working out, then they do a pretty decent job. I find that the headphones stick out a little, which affects the quality of the sound and the apperance of the headphones. I find myself readjusting pretty often. They are also a no go if you are wearing glasses/sunglasses as the part that wraps around your ear definitely gets in the way. I was surprised at the quality of the sound. The sound is definitely pretty rich. They produce good bass for open ear headphones. The case is not the best. Feels like it is made from a cheap plastic, and the magnetic closure is not strong enough. I dont think that the case will last the test of time. I would rate these headphones a 3.75/5 if possible. Decent, but not great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i love the way they feel, the sound quality is good enough, the comfort level is on a whole new level to the point you just forget about the. I am having connectivity issues and the battery doing last but arouns 6 hours when listening to something all day. That being said you can wear one at a time and have plenty of life in them. Im hoping the connectivity issues is due to a serious of recent phone updates.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Ms.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earphones I've ever had. They are so comfortable, I forget I have them on. The best part is, they don't fall out of your ears. I have lost 3 different pairs and had to return another pair because it was making my ear raw. I absolutely LOVE these. I almost forgot, the battery life is incredible. Mine last all day. I wear one at a time and I purposely have to switch them so that I can use both.

    I would recommend this to a friend