Customer Ratings & Reviews
- Model:
- T910-ST-BK-US
- |
- SKU:
- 6546239
Customer reviews
Rating 4.5 out of 5 stars with 1816 reviews
(1,816 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers consistently note the OpenFit Open-Ear True Wireless Earbuds for their good sound quality, comfortable fit, and impressive battery life. The lightweight design and presence of bass are also appreciated. However, some customers have expressed concerns about the volume being low, connectivity issues, and the sensitivity of the touch controls.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open ear does not give a great sound experience despite the description on their site.. The volume is pretty low.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hey- Shokz here! We're sorry to hear you aren't completely satisfied with your OpenFit. We have a 45-day return policy. Please contact the Customer Happiness Team or visit our website directly to if you decide these are not a good fit for you. Thank you!
Rated 1 out of 5 stars
Just not as good as in ear pods
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I felt as if they would fall out constantly and the volume was quite low vs in ear pods
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Rated 1 out of 5 stars
Not a good fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say my ears are probably average sized. Not too small and not horribly large either. I expected the fit to be pretty decent but when i out them on, they felt heavy and not secure at all. This is definitely not something i would recommend for running. I would be to scared they would fall out and never be found again. With that being said, i will be returning these and going with Bose.
No, I would not recommend this to a friendRated 1 out of 5 stars
So so
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very comfortable but if you only wear one it’s not loud enough
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there-Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit. If you decide these do not work well for you, we kindly ask that you reach out to BestBuy Customer Service to learn of their return policy. Please reach out to our Customer Happiness Team if you have any questions regarding your Shokz. Thanks!
Rated 2 out of 5 stars
Decent sound . Horrible controls
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is okay but the controls are hit or miss. They dont really respind the way id like them to
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! The Shokz app allows for customization of the button functions, as well as enjoy MultiPoint Pairing, personalized EQ modes and firmware updates. Please reach out to our Customer Happiness Team if you'd like further assistance.
Rated 2 out of 5 stars
HD
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very uncomfortable after a two hours music listening! I don't recommend!
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenFit. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their customer service directly to learn of their return policy. Thank you!
Rated 1 out of 5 stars
Very unprofessional behavior!! At the store!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad condition, it was dirty!! And very scratched
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly so they may resolve this for you. Thank you.
Rated 5 out of 5 stars
When you need to be aware of your surroundings
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shokz OpenFit headphones are a great option for people who want to be able to hear their surroundings while they listen to music. They use bone conduction technology, which means that the sound is transmitted through your cheekbones to your inner ear, so you can still hear what's going on around you. The OpenFit headphones are also very comfortable to wear. They have a lightweight design and a secure fit that won't fall out, even when you're running or working out. The sound quality is also good, with clear highs and mids and a decent amount of bass. Here are some of the pros and cons of the Shokz OpenFit headphones: Pros: Comfortable to wear Secure fit Good sound quality Can hear your surroundings Long battery life Water resistant Cons: Not as good as traditional earbuds for sound quality Can be a bit bulky Touch controls can be a bit finicky Overall, the Shokz OpenFit headphones are a great option for people who want a comfortable and safe way to listen to music while still being able to hear their surroundings. They're not the best sounding headphones on the market, but they're a good compromise between sound quality and safety. Comparison to Shokz OpenRun and OpenRun Pro: The Shokz OpenFit headphones are similar to the Shokz OpenRun and OpenRun Pro, but there are a few key differences. The OpenFit headphones use 8th-generation bone conduction technology, while the OpenRun and OpenRun Pro use 9th-generation technology. This means that the OpenRun and OpenRun Pro have slightly better sound quality. The OpenFit headphones also have a longer battery life (7 hours vs. 5.5 hours for the OpenRun and OpenRun Pro). Ultimately, the best Shokz headphones for you will depend on your individual needs and preferences. If you're looking for the best possible sound quality, the OpenRun or OpenRun Pro are the better choice. If you're looking for the longest battery life and a comfortable fit, the OpenFit headphones are a good option. Other considerations: If you're looking for a more affordable option, Shokz also makes the Shokz OpenRun. These headphones use 8th-generation bone conduction technology and have a battery life of 5.5 hours. If you're looking for a pair of headphones that you can wear while swimming, Shokz makes the Shokz OpenSwim. These headphones are waterproof and have a battery life of 6 hours.
I would recommend this to a friendRated 2 out of 5 stars
Eh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average at best. Not worth the price. Can other party can barely hear you on a phone call as well
This review is from Shokz - OpenFit Open-Ear True Wireless Earbuds - Beige
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Olivia- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Rated 1 out of 5 stars
Not a good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this product. One of my ear bud is not working already. I purchased on December 2024. It’s not good as description. Also, battery doesn’t last long even after charging.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello-Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!
Rated 5 out of 5 stars
Solves a Real Problem!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A big problem with in ear headphones is the fatigue you get after several hours of continues hours. This tends to drive people towards over ear headphone options. They, however, also present their own set of problems. For me, it was wearing them at work and while working out. At work I need to still be connected to the people around me when they ask me a question. That’s a problem for over ear headphones. Then for working out they just get way too hot. This is where these Shokz swoop in and solve a REAL problem. That’s what technology is supposed to do, solve our problems. I am very impressed by the comfort and audio quality of these headphones. The intention of these headphones are long sessions without fatigue. In my experience this has been excellent. The material on the arms is a nice smooth rubber material that feels great on your ear and skin. The weight of each headphone is light. This helps with making them great for long sessions. The technology that Shokz uses to accomplish direct sound into your ear without being inside your ear canal is pretty cool. It can be dead silent in a room, playing music pretty loud, and none of the people around you can hear any sound. It’s kind of like magic honestly. If you are concerned about sound leaking to those around you, don’t be, the tech works perfectly! In conclusion, the Shokz headphones stand out as a compelling solution to the common problems encountered with traditional in-ear and over-ear headphones. By prioritizing comfort and audio quality, these headphones excel in providing an enjoyable experience during long sessions without causing fatigue. The innovative technology employed by Shokz allows for direct sound transmission into the ear without the need for inserting anything into the ear canal, ensuring privacy and preventing sound leakage. This feature proves particularly useful in professional environments where staying connected to others is essential. Furthermore, the lightweight design and smooth rubber material contribute to the overall comfort, making them suitable for extended use, whether at work or during workouts. By effectively solving these real-life challenges, the Shokz headphones demonstrate the true potential of technology to enhance our everyday experiences.
I would recommend this to a friendRated 2 out of 5 stars
Crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound quality and reception. What a waste of money
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're very sorry to hear you're not satisfied with your OpenFit. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Rated 2 out of 5 stars
Good idea, not for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, I like the idea of them but they did not fit my ears well.
I would recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you aren't completely satisfied with your OpenFit! Since this order was fulfilled by Best Buy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Rated 1 out of 5 stars
Not for everyone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is not loud enough for me so i replace it with the open run pro
No, I would not recommend this to a friendRated 2 out of 5 stars
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not the best noise reduction like they claim.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy if you decide these are not a good fit for you. Thanks!
Rated 2 out of 5 stars
One side went out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side goes out ater about an hour into my workouts
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello -Shokz here! We're sorry to hear your OpenFit are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!
Rated 2 out of 5 stars
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it you can hear everything outside and music together
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenFit. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Rated 2 out of 5 stars
Not awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't charge completely. Difficult to pair on blue tooth
This review is from Shokz - OpenFit Open-Ear True Wireless Earbuds - Beige
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello -Shokz here! We're sorry to hear your OpenFit is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. If you decide these are not a good fit for you, we kindly ask that you reach out to Best Buy so they may inform you on their return policy. Thank you!
Rated 1 out of 5 stars
Battery Life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the open Shokz and battery life is GREAT! They are 2 yrs old. These will barely last from 0700-1400! Waste of money! TRASH!!!!
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!
Rated 4 out of 5 stars
Lightweight and Comfortable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shokz OpenFit Earbuds are excellent. The build quality of the earbuds is good. Like most earbuds, they come with a case that is used to store and charge the earbuds. They also come with a short USB cable to charge the case. Battery life is about 7 hours, and the case will charge them back up several times without having to be recharged. The case recharges quickly. There is a short 4-step user guide included, detailing how to pair, wear, and use the earbuds. There is also a Shokz app that can be installed to your phone that gives you the ability to update the firmware, change/adjust the sound EQ, customize the controls, and see the battery levels. I would highly recommend installing the app. The app is not mentioned in the included user guide. There is a QR code link to the app when you visit the link specified in the user guide. It would have been good if the QR code link to the app was included in the user guide. The OpenFit earbuds are lightweight and comfortable. The earbuds sound pretty good for an open-ear style earbud, and it was nice to be able to hear what was going around me during my afternoon bike rides. The controls are simple. You double tap or press-and-hold the buttons on the left or right earbuds to play/pause or skip music tracks. The controls are customizable in the app. Hopefully, single tap control will be added with a future firmware update. I would like to be able to use a single tap for play/pause and a double tap for skipping. Shokz has made a great set of earbuds with the Openfit earbuds. They are comfortable and sound quality is good. I highly recommend them if you are looking for quality set of open-ear headphones.
I would recommend this to a friend

















