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Customer Ratings & Reviews

$159.99

Customer reviews

Rating 4.5 out of 5 stars with 1816 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend

Customers are saying

Customers consistently note the OpenFit Open-Ear True Wireless Earbuds for their good sound quality, comfortable fit, and impressive battery life. The lightweight design and presence of bass are also appreciated. However, some customers have expressed concerns about the volume being low, connectivity issues, and the sensitivity of the touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,816 reviews
  • Rated 1 out of 5 stars

    Shokz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t keep them but a few days because I couldn’t hear good and others couldn’t hear me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back part of the headphones was to fat and uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get the openrun pro instead

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only lasted about 5 hours. Sound quality is not overly impressive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had them less than a month and they stopped pairing with any of my devices. So returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and they worked great for 2 minths then failed.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi John -Shokz here! We're sorry to hear your OpenFit are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Bad head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality not t good headphones. Comes off ears.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're sorry to hear this has been your experience. Since this order is fulfilled by BestBuy we kindly ask that you reach out to their customer service directly to learn about their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality poor very choppy did not like at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you have a fat head don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work for fat headed people it won’t stick to cheek bones

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenFit. We kindly ask that you reach out to Best Buy directly to learn of their return policy if these do not work out for you. Please reach out to our Customer Happiness Team if you have any other questions. Thanks! AfterShokzCHT

  • Rated 4 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i love the way they feel, the sound quality is good enough, the comfort level is on a whole new level to the point you just forget about the. I am having connectivity issues and the battery doing last but arouns 6 hours when listening to something all day. That being said you can wear one at a time and have plenty of life in them. Im hoping the connectivity issues is due to a serious of recent phone updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earphones I've ever had. They are so comfortable, I forget I have them on. The best part is, they don't fall out of your ears. I have lost 3 different pairs and had to return another pair because it was making my ear raw. I absolutely LOVE these. I almost forgot, the battery life is incredible. Mine last all day. I wear one at a time and I purposely have to switch them so that I can use both.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Everyday Grab and Go Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not for every day use. They have a very specific use. If you are looking to use them when running, or perhaps even working out, then they do a pretty decent job. I find that the headphones stick out a little, which affects the quality of the sound and the apperance of the headphones. I find myself readjusting pretty often. They are also a no go if you are wearing glasses/sunglasses as the part that wraps around your ear definitely gets in the way. I was surprised at the quality of the sound. The sound is definitely pretty rich. They produce good bass for open ear headphones. The case is not the best. Feels like it is made from a cheap plastic, and the magnetic closure is not strong enough. I dont think that the case will last the test of time. I would rate these headphones a 3.75/5 if possible. Decent, but not great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tube issues where most AirPods/earbuds hurt my ears. These fit amazing and do not cause any pain in my ears! They also work well with my daith piercings in both ears! I can hear my calls clearly, still hear my kids, and they don’t fall off! I am so happy I decided to purchase these! I also love that I can customize the buttons to fit my preferences

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Compact Open Ear Design and Sound Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall feel of them, it's a nice soft silicone. Sound quality is excellent for both music and calls. I do wish the design could be a bit more form fitting as they can get displaced when I'm physically active. I do have smaller ears. They're also very easy to accidentally disconnect when on a call. I often accidentally hit the disconnect button which is only a pause button when listening to music, but will disconnect my phone from them when on a call. So then I have to turn my Bluetooth off and back on to get them to reconnect. Overall worth the price and I don't regret buying them. Best choice I've found for someone who doesn't like the bulkier look of the bone conductors that have the strap around the back, when you still want to be able to hear your surroundings. I also prefer these as they have the portable charging case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Ive ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Open run for over a year and I honestly had no issues with them and I’d forget they were on. I work in construction sites with hard hats and all and don’t really use these for hearing music but mostly for phone conversations.The microphone was no good as sometimes people couldn’t hear what I was saying. These open fits on the other hand are great. Music does sound bettter as well and the best part if you have the app you can set up for two phones at the same time. If I have one ear bud on my ear I’d hear a ping notification from either my personal phone or work phone. That’s a huge deal in a loud jobsite. These are basically perfect in my eyes as I am prone to a lot of ear infections and don’t want anymore foreign objects in my ear. I’d give it 10 start if I could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are well worth the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with these! The battery lasts all day and they are easy to wear, so much so, I almost forget I am wearing them. The sound is great and I like the ap on the phone to make changes to the listening style. I see this as a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall has great sound quality. Calls are clear and the caller hears me clearly as well. Very comfortable to wear. Extremely lightweight.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Apple Watch connectivity issues

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tested out the Shokz OpenFit for over a week and I can say they are great if you run with your phone. The open ear concept is great for runs out doors where you want to make sure you are able to hear your surroundings. The materials on the OpenFit are soft, bendy, comfortable, and have touch sensitive controls. I have issues with earbuds falling out during runs and I did not have that issue with the OpenFits, since the over ear hooks kept them in place. One thing to note is that the OpenFits DO NOT use bone conduction technology, instead they use air conduction technology which I found to be not as effective as bone conduction. The carrying case is good and uses a USB C charging cable. The OpenFits snap into place in their protective charging/carrying case. I went on 10 runs so far with the OpenFits and I found that I had no issues listening to music when I was carrying my phone, however when I ran with my Apple Watch and tried listening to my running playlist (that is downloaded to the Apple Watch) the OpenFits stopped playing music half way through my run. In fact, my songs would randomly stop without any input from mm on the touch sensitive OpenFits. I thought this issue might be a fluke, but I ran three separate times while only wearing my Apple Watch and had the same connectivity issue with the OpenFits. The entire reason I wanted the OpenFits is to run with my smart watch, not my phone. If I didn’t have consistent issues I would rate these a 5, but the connectivity issue kept breaking my stride when going on a 30 minute run.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great everyday and all day wear.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple buds but they all fit inside the ear so I can't wear them for long. I have over the ear with noise canceling for flying or very noisey environments. The Shokz are the best I have found for everyday and all day wearing. I sometimes forget I have them on which is the best recommendation. And why I brought them. But not for airtravel or where you need noise canceling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FINALLY A PAIR OF EAR BUDS SHE LOVES!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the self appointed techie in the family I’ve purchased a wide selection of expensive buds for my wife. They have either been too cumbersome to put in her purse(Shokx wrap-around) or hurt her ears when inserted for a long period of time(Apple,Beats etc.). I saw these and spent a fair amount of time watching the U- tube videos. The choice was betwen the clamp on Bose and the Shokz over the ear. The Bose reviews had too many phone call issues so I ran toBest Buy to purchase a set of Shokz. I decided to unbox them and try them first. I was amazed by their comfort, simple controls (customized by user) and phone call quality. Off to Best Buy again……I kept the first pair for myself and bought a second pair to give to her for Christmas unboxed. How does she like them? Yesterday she left them in all day while working around the house!!! Home run!! How do I like them? I’ m typing this out on my ipad while watching the news and listening to Ferde Groffes Grand Canyon Suite in the backgound on my iphone…,multipoint connection is a kick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These shokz are comfortable, sound quality is really good and battery lasts longer than my earbuds.

    I would recommend this to a friend