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Customer Ratings & Reviews

$159.99

Customer reviews

Rating 4.5 out of 5 stars with 1801 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the OpenFit Open-Ear True Wireless Earbuds for their good sound quality, comfortable fit, and impressive battery life. The lightweight design and presence of bass are also appreciated. However, some customers have expressed concerns about the volume being low, connectivity issues, and the sensitivity of the touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,801 reviews
  • Rated 5 out of 5 stars

    Best running earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for running. Loud enough to hear my music, quite enough for me to hear my surroundings. And perfect for those who hate in-ear headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product - disappointing price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. VERY disappointed - bought this for $179 and now see it for $129!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a great pair of earphones. I do wish as a person who work's out daily..that they stayed charged a little longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife for work. She loves them. Battery life his her only complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy! Very happy with this purchase! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with quality of product reasonably priced and very timely delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Volume and doc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be better if there is a volume button and better user guide.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise quality. Easy to charge. The case is nice and compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is very good and it works wonderfully for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, but after long use, hurt my ear lobe so I retuned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent for work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product ill recomend it special for work used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great noise, bad fit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was very good, great microphone, but wish they were a better fit for my ears.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 pairs, I haven’t even used mine & both pairs are getting returned. Wife dislikes them so much, they don’t hook up all the time & if you get a call you have to remove them to answer it.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Brian - Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. We kindly ask that you reach out to BestBuy directly to learn of their return policy, if you decide these are not a good fit for you. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Battery dies fast while not in use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I enjoy the idea of these headphones they do not sit comfortably in my ear and whenever I want to use them they are dead. I fully charge them use them and when I go back to use them again they are completely dead. There should be some sort of off so I don’t have to worry about needing to charge them so often.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello -Shokz here! We're sorry to hear your OpenFit is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    It’s okay, not for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally dies every four hours, maybe five if I’m lucky.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable. I could not get them to feel good on my ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your time or money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    where do I begin? I guess with the fact that I have had these for barley 2 months and the right bud is going out. sweet. I put in a warranty claim over a week later nothing back form Shokz support team. sweet. good for runs but if you wear sunglasses they are heavy on the ears. not very good for the gym or anywhere that is loud because they do not get loud enough. annoying that I have to pair to my watch and then phone anytime I go from a run to the gym. case feels very cheap. overall I am very disappointed in these $190 headphones. Do not waste your time or money.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Tyler- Shokz here! We're very sorry to hear this has been your experience. Please reach out to our Customer Happiness Team with your full name and shipping address so that we may locate your claim and further assist you! Thanks. AfterShokzCHT

  • Rated 1 out of 5 stars

    Bestbuy and Shipt are horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant really review the item since Bestbuy has partnered with Shipt and the order was never delivered. Received an email saying it was out for delivery at 2:48pm and returned to store as undeliverable at 4:45. I doubt the driver even attempted to deliver. This once again confirms that you are better off not putchasing items from Bestbuy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    call volume

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed these a little better than the other style. However, same issue. Music volume was great, phone call volume was not loud enough. I returned these also.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. The sealed box was missing everything. No earbuds, no charger, just a wrapped box. Took it back to Best Buy and they said they couldn’t help! Not ideal service from a company that says they are for their customers.

    No, I would not recommend this to a friend